Queens Park Rangers Football & Athletic Club Ltd

Job Summary and Objectives: Reporting to the Commercial Director, the Head of Ticketing is responsible for overseeing the dayto-day operations of the Ticket Office and delivering a customer-focused ticketing service within a fast-paced, high-volume environment. The role ensures a consistently friendly, helpful, and knowledgeable service across all aspects of ticketing. NB – this role requires being able to work evenings/weekends and Bank Holidays as the Club schedule allows. Key Responsibilities: • Manage Ticket Office staff, including scheduling and staff rotas • Lead and implement the Club’s ticket sales function, with proven experience of delivery in previous roles • Hold full P&L responsibility for the Ticketing department, achieving and exceeding seasonal targets and budgets set by the Club • Manage season setup for renewals and general sale, including Direct Debit profiles • Oversee away ticket allocations for home...

Job Title:  Marketing & Supporter Relations Assistant (Placement) Reporting to:  Digital Marketing Manager Department:  Marketing Salary:  In line with age-based National Minimum Wage Hours:  30 hours per week   Key Responsibilities Assisting with the club’s digital marketing communications, including the creation of the weekly email newsletter and targeted campaigns. Support the growth of incremental sales across departments including ticketing & retail through digital & fan engagement activities.  Data extractions and analysis of fan database. Assist with the delivery of Club Partners’ contractual digital requirements. Assist with achieving and exceeding a best-in-class digital fan experience for fans. Assist with the delivery of international fan engagement. Assist with the club-wide programme to improve supporter relations and fan experience on match days and non-match...