JOB PURPOSE The Tour and Museum Operations Manager, reports to the Retail Operations Controller and is accountable for driving solutions aimed at improving the overall fan experience for Emirates Stadium Tours and for implementing, reviewing and assessing the overall commercial operation making appropriate suggestions which focus on driving ongoing performance enhancement within the operation. The role in the main supports delivering a high level of fan experience through delivery of the Tours Operations Strategy ensuring an efficient and effective operation across all operational pillars. The ability to establish, build and develop effective network contacts with other top London tourism attractions will be integral to the success of this role/operation. KEY RESPONSIBILITIES Implementing and evaluating the Tours Operations plan, ensuring delivery of the pre agreed strategy, as directed, encompassing; sales, service, people, standard (compliance and regulatory) and...

Arsenal Women Football Club (AWFC) is searching for a full-time Psychologist to lead and support the delivery of a congruent psychology and wellbeing service for its First Team, focusing delivery on psychological support, assessment, intervention and consultation for players - on and off the pitch. This will include coaches and key stakeholders within the Women's Team. Supervision is offered to support in delivering this purpose. The position is full-time, 5 days per week (includes some antisocial hours such as evening and weekends) and will involve observation at training and games. Reporting to the Club's Head of Psychology & Wellbeing, the successful candidate will: Deliver high quality support to Arsenal Women First Team Ensure that the ethical standards required of the Psychology and Wellbeing Team are upheld Engage and work collaboratively with colleagues Impact-assess, as well as evaluate, formulations, interventions, processes and outcomes...

Description   DEPARTMENT DESCRIPTION The Media team's task is to develop engaging content across all media on and off-line platforms. Content should be about entertaining and informing the Club's supporters in a way that always strives to present the Club in a positive way. The Media team works closely with all departments within Arsenal to produce engaging content that helps develop brand and fanbase engagement in the home market of key international development markets. JOB PURPOSE Responsible for producing content for all Arsenal Media platforms with a particular focus on live and studio production and direction. Will work under the Video Lead to ensure all weekly live and studio deliverables are met on time and on budget. The main priorities will be to produce and direct matchday studio shows, live matches and audio content for all social and online platforms. The Live Producer will be expected to produce to a broadcast standard. During the...

DEPARTMENT DESCRIPTION The Venue Department is responsible for the sales and fulfilment of all seasonal and match-by-match ticketing inventory across all General Admission (GA) and Premium areas of the stadium. The Venue Department also manages the service of all fans on matchdays and non-matchdays. The department is responsible for the matchday operation across all areas of the stadium, ensuring a world-class fan experience for all fans inside and outside the venue, on matchdays and non-matchdays. In addition, the department is responsible for driving the technological enhancements to ensure our venue remains world-class and our supporters are given the best possible experience with every interaction. The Venue Department is ultimately responsible for maximising commercial opportunity from every seat in the stadium and simultaneously delivering a best in class service to all supporters and visitors to Emirates Stadium regardless of where they sit in the venue....