Stoke City FC
Stoke-on-Trent, UK
Stoke City Football Club is looking for a dedicated and commercially minded Store Manager to support its retail operations. Primarily based at the bet365 Stadium, you may also be required to work at other locations to meet the needs of the business.
Reporting to the Head of Retail and Ticketing, you will play a pivotal role in driving commercial success, overseeing day to day store operations and creating an exemplary supporter experience that reflects our proud Club values.
This position is offered on a full-time, permanent basis. Working hours will typically align with standard store opening hours (Tuesday to Saturday), with flexibility required to cover matchday fixtures outside of standard operating days, as well as extended trading around peak sales periods such as kit launches and Christmas.
Main Responsibilities:
Motivating and inspiring a team of Retail Assistants to drive sales, achieve targets and deliver best in class customer service.
Setting...