33 customer service jobs found in Manchester

At Manchester United, we want to create a high-performance culture where everyone can be their best and thrive. We are committed to the continual growth and development of colleagues through access to skills platforms such as LinkedIn Learning. We also offer a range of wellbeing support, including an employee assistance programme, access to health checks, digital GPs & nutritionists through Aviva Digicare+ Workplace, enhanced family leave, plus schemes such as Cycle 2 Work and holiday purchasing, where you can buy up to 10 extra days of additional leave. When working onsite, you’ll have access to a complimentary lunch and parking every day, alongside gym facilities and regular colleague socials. From a reward perspective, in recognition of high performance, all colleagues are entitled to an annual performance bonus. As a member of our team, you’ll also gain access to an exclusive range of club and partner discounts via our benefits platform, United Rewards....

Location:   Manchester, GB Opening Date:   1 Oct 2024 Full Time / Part Time:   Full Time Contract Type:   Permanent Closing Date of Applications -  15/10/2024   Our Story Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.   Our Winning Team MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in which we reside. Together with our...

Receptionist - Manchester, Greater Manchester £12.00 per hour Location Description Launched in 2015, Hotel Football is a hotel which has something for everyone, from football fanatics and families, to corporate guests and foodies. With views over Old Trafford, Hotel Football offers a winning medley of contemporary design, excellent facilities and event spaces, all designed to take the experience to the next level. The culture of Hotel Football is what truly sets it apart from other hotels. We believe in a world-class, welcoming service, where guests can relax as if they were at home, while still receiving top class treatment from our team. Job Description Are you ready to join the winning team? Hotel Football is on the hunt for a passionate and dedicated Receptionist to become a key player in our exceptional Front of House squad. Since our kickoff in 2015, Hotel Football has been hitting the back of the net as a hotel that caters to everyone's...

Team Member - Manchester, Greater Manchester Zero Hours Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition. Goals currently have a vacancy available which covers the two below roles: Bar Staff  - We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether...

Team Member - Manchester, Greater Manchester Zero Hours Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition. Goals currently have a vacancy available which covers the two below roles: Bar Staff  - We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether...

Bartender - Old Trafford, Greater Manchester Location Description Launched in 2015, Hotel Football is a hotel which has something for everyone, from football fanatics and families, to corporate guests and foodies. With views over Old Trafford, Hotel Football offers a winning medley of contemporary design, excellent facilities and event spaces, all designed to take the experience to the next level. The culture of Hotel Football is what truly sets it apart from other hotels. We believe in a world-class, welcoming service, where guests can relax as if they were at home, while still receiving top class treatment from our team. Job Description Do you thrive in a fast-paced, dynamic environment? If so, we invite you to join our team as a Bartender at Hotel Football. The Role: Deliver exceptional customer service, ensuring each guest enjoys a welcoming and engaging experience. Maintain a clean and organised bar area, adhering to health and safety...

About Us: Stockport County FC currently compete in the Vanarama National League. The club is built on a loyal and dedicated fan base with an average home attendance of 4,500 fans. It plays a key role at the heart of the community bringing together groups, fans and players of all ages. The new club owner Mark Stott has ambitious plans to return Stockport County to the Championship within 7 years. This exciting new chapter on the pitch will include new signings and significant investment in football infrastructure, including a dedicated new training facility. Focus and investment off the pitch will see improvements to retail and hospitality facilities that will enhance the matchday experience. Job Role: To provide excellent customer service to club supporters selling tickets for the half time draw. Responsibilities & Duties: • Selling tickets for the half time draw. • To provide excellent and efficient customer service at all times • Answer...

About Us: Stockport County FC currently compete in the Vanarama National League. The club is built on a loyal and dedicated fan base with an average home attendance of 4,500 fans. It plays a key role at the heart of the community bringing together groups, fans and players of all ages. The new club owner Mark Stott has ambitious plans to return Stockport County to the Championship within 7 years. This exciting new chapter on the pitch will include new signings and significant investment in football infrastructure, including a dedicated new training facility. Focus and investment off the pitch will see improvements to retail and hospitality facilities that will enhance the matchday experience. Job Role: To provide excellent customer service to club supporters. Responsibilities & Duties: • Selling programmes to fans. • To provide excellent and efficient customer service at all times • Answer all customer queries in a friendly and...

About The Role   Key Responsibilities: To coach and support the development of all players in all aspects of technical, tactical, physical, psychological, social and emotional aspects of football. To manage the players in all coaching sessions and Academy fixtures. To liaise with the players/parents regarding their progress and development on a regular basis. Take responsibility for the players welfare and safety during Academy coaching sessions/fixtures. To supervise all players during Academy travel to and from away fixtures. To manage and maintain all kit and equipment provided by BWFC. To compile Individual Players reviews and game reports on a weekly basis, using the Football Intelligence Platform. To plan and deliver Player Performance Reviews and Parent/Guardian meetings twice yearly (November and April), in line with Academy guidelines. General Responsibilities: Be an ambassador...

About The Role   Key Responsibilities: To coach and support the development of all players in all aspects of technical, tactical, physical, psychological, social and emotional aspects of football. To manage the players in all coaching sessions and Academy fixtures. To liaise with the players/parents regarding their progress and development on a regular basis. Take responsibility for the players welfare and safety during Academy coaching sessions/fixtures. To supervise all players during Academy travel to and from away fixtures. To manage and maintain all kit and equipment provided by BWFC. To compile Individual Players reviews and game reports on a weekly basis, using the Football Intelligence Platform. To plan and deliver Player Performance Reviews and Parent/Guardian meetings twice yearly (November and April), in line with Academy guidelines. General Responsibilities: Be an ambassador...

About The Role   Role Purpose The Financial Controller will be responsible for the day-to-day management of the financial accounting across the Group, ensuring accurate financial reporting and compliance with regulations.   Main Areas of Responsibility Ensure compliance with all financial regulations and standards, including liaising with and overseeing internal and external audits. Responsible for Group financial reporting, including the consolidation of financial statements, year end and creation of regular management accounts. Support month-end process to ensure accurate and timely closure and assisting in monthly, quarterly & annual reports to identify results, trends & financial forecasts. Developing a robust internal control environment. Supporting and in some cases leading all sporting and regulatory reporting requirements including HMRC, EFL etc. Continuously develop and improve policies,...

Post Title    Ticket Office Supervisor.   Department/Location Ticket Office, the John Smith’s Stadium.   Reports To Head of Ticketing.   Responsible For Day to day supervision of the team of Ticket Office Assistants.   Purpose of the Role To work with the Head of Ticketing to lead, motivate, and develop the Ticket Office team to deliver a first-class service to customers wishing to purchase season cards and/or tickets for HTAFC matches, both home and away.  The post holder will also support the season card renewal process and associated communication.   Functional Links   Internal:       Head of Ticketing. Ticket Office Team. Chief Revenue Officer. Marketing Team Supporter Services Team. Finance Team Senior Leadership Team. Staff and managers throughout the Club and Foundation   External:      Including, but not limited to:...

About The Role   We’re looking for a Fan Engagement Officer to play a key role in enhancing the overall fan experience at Bradford City AFC. You’ll be responsible for creating and delivering a range of exciting matchday activities, ensuring that every supporter, from families to die-hard fans, feels engaged and valued. By working closely with fan groups, local schools, and community organisations, you’ll help foster strong connections between the Club, its supporters, and the wider community. In this role, you’ll be expected to coordinate and liaise regarding pre-match events, entertainment, and fan zones, as well as manage key fan experiences such as mascot and flag bearer programmes. You will also ensure that the Club’s fan engagement strategy aligns with the EFL Family Excellence Standards, helping to create a welcoming, inclusive atmosphere for all. Your ability to communicate effectively with different groups,...

We are a football club with a desire to be the best and are always looking for talented people to join our Everton Family.   Everton is a workplace people crave to join, where extraordinary talented people belong, thrive and deliver the remarkable. Premium Relationship Manager Who are we :  With a proud and illustrious past, Everton Football Club are embarking on a new and exciting journey to our new stadium on the banks of the River Mersey. The largest single area development site in the UK. We’re breaking ground with more than our iconic build; the exciting development presents a revolutionary re-set of traditional football hospitality providing fans with unique experiences to be enjoyed on a matchday and through our events programme.       We are excited to share a variety of roles within our Premium Experiences - Bars, Restaurants and Experiences department for Premium Relationship Managers to build,...

About the role Here at Liverpool Football Club, we have exciting opportunities for enthusiastic individuals to join our casual team here at Anfield. Mobile Beer Sellers (Hawkers) are responsible for serving food and drinks from a backpack. Based at a fixed point on match and event days within the concourses at our Anfield Stadium. You will be responsible for delivering outstanding customer service to our fans by producing a mobile service, reducing queues on a busy concourse. For our Hawkers that have a talent for selling, we offer enhanced pay rates for every target that is met. The more you sell, the more you can earn.   What will you be doing? Be professional and friendly when welcoming guests onto the concourse. Serving alcoholic beverages, taking payment for drinks, and dealing with members of the public. Taking instruction from Team Leaders, Supervisors and Managers to ensure proper stock management/rotation and replenishment....

About the role Here at Liverpool Football Club, we have exciting opportunities to join our Retail Catering team in our stadium concourse kiosks as a Food Service Assistant. Our stadium concourse kiosks serve over 45,000 guests. In this extremely fast-paced environment, this role includes working on a till serving customers, and handling food and beverage items.   What will you be doing? Working on our stadium concourse kiosks, serving food and beverages items to our guests. Working on average, 6-hour long shifts on a casual basis. Maintain a fast-paced service experience 2 hours before and throughout the football match/ event. Maintain a clean, neat, and tidy working area throughout every shift. Take instruction from your senior team members to ensure proper stock management/rotation and replenishment. Provide excellent customer service to our visitors, providing full product knowledge of our menu that is on offer.  ...

About the role Here at Liverpool Football Club, we are currently recruiting for Hosts to work on match days throughout the season and events during the year in our hospitality restaurants, suites, boxes, and front doors. You will need to have excellent communication skills to be able to interact with customers on a professional level.   What will you be doing? In this role you will be responsible for guest security, checking tickets, bag searching, and wanding, Directing and escorting our guests to their boxes, suites, and tables. Ensuring the steady flow of customers to tables and letting the management team know if there are any issues during service. A strict dress code applies, and all uniform is provided for you. Please note that you may be expected to remain in one position in this role throughout the match day or event for long periods of time. We are looking for confident and professional individuals to meet...

About the role Here at Liverpool Football Club, we have exciting opportunities to join our casual hospitality team on match days and events. Our Casual Hospitality Assistants work within our hospitality lounges around the stadium, taking orders, serving food, and cleaning up and resetting tables afterwards. What will you be doing? Provide a welcoming atmosphere to all guests. Maintain a proper dining experience whilst delivery an excellent customer service and experience. Clearing tables before and after meals. Taking food and potentially drink orders where applicable to ensure prompt and accurate service. Being responsible for presenting and collecting bills, ensuring that payments are charged correctly. Deal with customer requests and queries. Attend mandatory and other training as required including online training. Comply with all company policies and procedures. Complete additional duties requested by a Manager or Supervisor. Who...

About the role Here at Liverpool Football Club, we have opportunities to join our casual team here at Anfield Stadium. Working match days and events, we are looking for Casual Bar Team Members to provide a memorable experience to our guests.   No experience? No problem. If you are new to the hospitality industry but eager to learn, we have bar support roles available. Whether it’s assisting our bartenders in order taking, serving drinks to customers, or providing general support, we have positions available.   What will you be doing? Preparing the bar areas for service. Assist in keeping the bar and front of house area clean and tidy. Preparing requested drinks orders made by other members of the team. Taking orders and serving drinks and occasionally food to customers. Ensure an exceptional standard of service to all customers. Deal with customer requests and queries efficiently. Stock control and rotation throughout...

About The Role Hours: 30 pw Salary: £22,000-£25,000 (pro rata) dependant upon experience   The Facility Coordinator(s) are essential to the efficient operation of our 3G Sports Facility at The Campus and the Recreation Centre at Prenton Park.  These roles encompass managing bookings, providing exceptional customer service, and maintaining the cleanliness and tidiness of the facilities.  A successful candidate must be willing to undertake a DBS (Disclosure and Barring Service) check.   About The Candidate Customer Service and Bookings: Greet and assist customers with professionalism and enthusiasm. Manage and process facility bookings, including scheduling, confirming, and updating reservations. Provide detailed information about the facility’s services, events, and amenities. Address and resolve customer inquiries and complaints promptly...