19 customer service jobs found in Manchester

At Manchester United, we want to create a high-performance culture where everyone can be their best and thrive. We are committed to the continual growth and development of colleagues through access to skills platforms such as LinkedIn Learning. We also offer a range of wellbeing support, including an employee assistance programme, access to health checks, digital GPs & nutritionists through Aviva Digicare+ Workplace, enhanced family leave, plus schemes such as Cycle 2 Work and holiday purchasing, where you can buy up to 10 extra days of additional leave. When working onsite, you’ll have access to a complimentary lunch and parking every day, alongside gym facilities and regular colleague socials. From a reward perspective, in recognition of high performance, all colleagues are entitled to an annual performance bonus. As a member of our team, you’ll also gain access to an exclusive range of club and partner discounts via our benefits platform, United Rewards....

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals. We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success. The Role: This role is focused on the design, delivery, and operation of modern cloud and platform services, while maintaining strong integration with on-premise infrastructure. The successful candidate will take ownership of Azure-centric platforms, supporting scalable, secure, and resilient services that underpin the club’s technology ecosystem. The role includes...

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.          The Role:   The People Services Manager leads the delivery of efficient, high-quality and proactive people operations across the club. The role focuses on key employee moments that matter, enabling self-service and driving the digitisation of processes wherever possible. Working closely with People Services, People...

Location:   Manchester, GB Opening Date:   5 Feb 2026 Full Time / Part Time:   Full Time Contract Type:   Permanent Closing Date of Applications - 19/02/26   Please note that there are two opportunities available: a full-time permanent position and a 9-month fixed-term contract.   Our Story Established in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with total or partial ownership of twelve clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a...

Location:   Manchester, GB Opening Date:   5 Feb 2026 Full Time / Part Time:   Full Time Contract Type:   Permanent Closing Date of Applications - 19/02/26   Please note that there are two opportunities available: a full-time permanent position and a 9-month fixed-term contract.   Our Story Established in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with total or partial ownership of twelve clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a...

Location:   Manchester, GB Opening Date:   28 Jan 2026 Full Time / Part Time:   Full Time Contract Type:   Permanent Closing Date of Applications – 20 February 2026     Our Story Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.   Our Winning Team   MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in which we...

About The Role   Role Purpose The Data Platform Engineer will be responsible for designing, building, and maintaining scalable data architectures that support data ingestion, storage, processing, and analytics across first team operations. This role will work closely with members across the first team to ensure data is reliable, accessible, and fit for purpose, while communicating complex technical concepts to both technical and non-technical stakeholders.   Main areas of responsibility Design and maintain end-to-end architectures, including data ingestion (API, web-scraping, manual uploads), storage, transformation, and access layers. Design and maintain robust Snowflake schemas suitable for reporting and analysis and optimise data systems for performance, scalability, and cost efficiency. Ensure data quality, reliability, and consistency across all data assets. Manage cloud-based data storage and...

About The Role   Role Purpose As part of the Public Area Cleaning Team you'll play a key role in ensuring the Toughsheet Community Stadium remain clean, safe and welcoming, for fans, staff and visitors on matchdays and during events.   Main areas of responsibility Carry out general cleaning tasks across the stadium, including cleaning stands, seats and concourse areas, public toilets and changing rooms, hospitality suites, kitchens and lounges, offices and back of house areas. Sweep, mop, hoover and disinfect high traffic areas. Empty bins, ensuring waste is disposed of correctly. Restock soap, toilet paper and sanitiser dispensers. Identify and report any maintenance or health and safety issues. Work as part of a team to meet tight cleaning deadlines before and after fixtures/events. Maintain high standards of cleanliness and hygiene in line with club standards. General Responsibilities...

About The Role   Role Purpose To ensure the safety and security of all players, staff, visitors, and assets at the football club's stadium and training ground.  The Security Officer will maintain a secure environment by monitoring access, responding to incidents, and supporting the day-to-day operations of the club's facilities.   Main areas of responsibility   Access Control: Manage entry and exit points, ensuring only authorised personnel, players and visitors gain access to the premises. Verify identification and issue visitor passes where appropriate. Patrols & Monitoring: Conduct regular foot and vehicle patrols of the training ground and surrounding areas. Monitor CCTV systems and alarm panels, reporting any irregularities or suspicious activity. Ensure perimeter security, gates and building are locked/unlocked according to schedule. Incident Response:...

About The Role   Role Purpose To lead the operational teams responsible for events delivery across matchday hospitality and non-matchday conferences and events, ensuring exceptional service whilst managing budgets and costs effectively.   Main areas of responsibility   Operational Management: Lead the day-to-day operations of all matchday hospitality and non-matchday events. Oversee the planning and delivery of all matchday hospitality and non-matchday events. Ensure flawless execution of events in line with BWFC standards, customer contracts and agreed SLAs, as well as adherence to all health & safety, licensing, and legal requirements.  Financial Stewardship: Hold ownership of the financial performance of hospitality and events operations, with clear accountability for cost control, margins, and delivery against budget. Produce clear, structured performance...

About the role We have an exciting opportunity for an individual to join our Liverpool FC team as a Senior Sales advisor. In this role you will work closely with our store management team, in order to drive the store team to ensure excellent customer service and store performance.  What will you be doing? Understanding store targets and KPIs to ensure that targets are delivered.  Taking responsibility for running departments within the store and ensuring that all targets are met, and high standards are maintained at all times. Managing the shopfloor, including queues, customer issues, stock availability issues and printing issues, to ensure that high standards are delivered and maintained.  Ensuring all deliveries are received and processed in most efficient manner and the shopfloor is commercially merchandised.  Undertaking keyholder responsibilities, which will include holding the store in the absence of the Store Manager,...

Calling all sports fans! Are you looking at making extra money while having fun? Join our team as a Casual Retail Assistant and be part of the action taking place in the Everton stores locations across Liverpool.   Role Purpose:   Retail Assistants are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations. Retail Assistants will drive results through effective communication and a demonstrated ability to work as a member of a winning team! Retail Assistants will usually be expected to work a part-time schedule which can include days, nights, and weekends.  Responsibilities :  • Greet fans and ask questions to help make their shopping experience an enjoyable one  • Make recommendations based on observations and conversations with fans  •...

Join Wrexham AFC - because history doesn’t write itself The Role To deliver a world-class supporter experience at STōK Cae Ras by acting as a visible, proactive and knowledgeable point of contact for fans, visitors and guests. The role focuses on fan engagement, supporter care and issue resolution, ensuring every supporter’s visit is welcoming, safe, informed and enjoyable. The post holder will lead fan engagement activity, oversee matchday supporter support delivery, and act as the voice of the fan within the Club, in line with Premier League standards of service, professionalism and Family Excellence criteria. The role plays a central part in improving communication, responding to supporter feedback, supporting the Fan Advisory Board, and working collaboratively with internal teams, volunteers and supporter groups to drive continuous improvement in the supporter experience. Main Responsibilities: Matchday Fan Engagement & Support Delivery Take...

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.      The Role:   Key Responsibilities Support the delivery of in-store visual merchandising standards in line with brand guidelines and commercial priorities. Work closely with the Assistant Manager and Supply Chain teams to ensure correct product flow, availability, and floor placement. Implement floor moves, layouts, and...

At Manchester United our aim is to Win the United Way – and the quality of our behind-the scenes team sets us apart from the competition. Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent training, with recognition and rewards for the part each individual plays. Sounding good so far? The Purpose: We are looking for a new member to join our Groundstaff team based at Old Trafford to carry out general duties throughout the stadium which include cleaning, portering duties and assisting with preparation of the stadium bowl/all external areas for Tour visitors/events and matches. The Role: To work effectively within your team and actively support as necessary, this includes supporting colleagues who work in Exec cleaning and match day casual staff. Carry out commercial cleaning duties on a regular basis using industrial cleaning equipment....

About the role We have an exciting opportunity for an individual to join our Liverpool FC team as a E-Commerce Product Management Manager. Reporting to the Senior Manager, E‑Commerce Product, you will play a key role in shaping and managing the product backlog for all LFC Retail E‑Commerce global platforms, including store.liverpoolfc.com and the LFC Store app(s). While this role does not include direct line management, you will collaborate closely with the Senior Manager to support the development of the global digital strategy and help strengthen digital knowledge and productivity across the wider business. You will work in partnership with the E‑Commerce trading team and cross‑functional stakeholders to ensure alignment and drive the achievement of key business goals.   What will you be doing?   Product Ownership Manage third‑party relationships and software; act as the product expert with strong understanding of user personas....

Full job description Assistant Manager – Goals Hours:  40 hours per week Assisting with the day-to-day management of the entire complex and supervision of all staff. The position entails working a flexible shift pattern to provide management cover at all times. To provide a quality, effective and efficient service to users of Goals facilities and to assist the General Manager to develop sales and marketing plans to promote and maximise income opportunities. General Manager to develop & execute operational & sales plans to promote operational excellence and maximise income potential. Overview of main duties and responsibilities To supervise all employees including Team Members, Cleaners and Maintenance employed by Goals, ensuring the highest standard of service is provided to all customers and guests at the facility. To contribute to the development of business development plan to develop all aspects of the business with...

About The Role   JOB PURPOSE The Senior Physiotherapist will be a qualified Physiotherapist registered with the CSP and HCPC and will be responsible for leading the clubs Medical Department in the development, organisation, co-ordination and implementation of all medical related matters to First Team players and department staff. This post is expected to optimise the player availability and enhance the medical support of Rotherham United First Team players through the provision of footballs best scientific and medical practice. The Senior Physiotherapist is expected to have excellent leadership qualities to drive professional standards and ensure job fulfilment of the department staff. The Senior Physiotherapist should also establish and maintain an effective professional network that includes, but is not limited to, university links for incorporating student learning schemes and furthering research projects within the club. KEY...

About The Role   JOB PURPOSE To work within the club’s Medical Department in the effective running and application of all medical related matters to First Team players and department staff instructed to by the Senior Physiotherapist and Head of Performance & Medicine. This post is expected to optimise the player availability and enhance the medical support of Rotherham United First Team players through the provision of football’s best scientific and medical practice. With a passionate focus in exercise prescription, the First Team Physiotherapist will provide excellent on-field and gym-based programming in the prevention and rehabilitation of injuries and injury related matters. The First Team Physiotherapist is also expected to collaborate with the Academy program and in the departments on going education programmes such as developing intra-club research studies. The First Team Physiotherapist should also partake...