68 customer service jobs found in London

Company Description At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past. Our home at the London Stadium has a capacity of 62,500 making it one of the biggest club Stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football. In 2018, our Women's team gained a professional status for the very first time, jumping 2 divisions and competed in the Women's Super League (WSL), the premier division of women's football in England. After finishing a respectable 7th, the team enjoyed particular success in the FA Cup reaching the final of the competition, eventually being beaten by 2017 winners Manchester City. In April 2019, we opened our brand-new Academy facility based at Chadwell Heath which will help to bring through some of the very best talents in the...

Job Title – Megastore Sales Assistant Location – Stamford Bridge Hours – Permanent, Part-Time (24 hours per week) About Us: As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process. Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.  If you’re motivated and want to help us win more trophies, you’ve got a place here at Chelsea! About the Team: We welcome visitors with a smile and show willingness to assist with any...

Start Date: Ongoing Recruitment Since its launch in 2015, Tonsser has become the leading football app and platform for young players focusing on creating equal conditions and opportunities for players to unlock their potential. After building a thriving community in the Tonsser app and across social media, we are now locked in on international expansion in Europe and out of Europe for 2023 and 2024.   As we work to add more value, give visibility and provide more opportunities for youth players in France, England and the Netherlands, Tonsser is looking for Customers Experience Interns for various missions.   The Job   In this internship, you will become part of the marketing team, with areas ranging from User Support, Customer Experience, CRM and Product Marketing. You will be connected with every single one of those areas in some capacity during the internship and get the chance to work on several individual projects.   The...

We are looking for a calm, resilient and collaborative HR Coordinator to join our busy, friendly and supportive team in London. This role is perfect if you have good administration experience and are looking to develop your career in HR in a unique and complex organisation. Get in touch if you have: Good administration experience and enjoy working with systems A keen interest in HR Excellent organisational and time management skills Strong numerical and analytical skills Proficiency in Microsoft Office Suite Strong verbal and written communication and interpersonal skills Ability to handle confidential information with discretion Strong attention to detail and ability to produce accurate work within deadlines What you can expect to be involved in Working with line managers to onboard new joiners effectively Drafting employment documentation and ensuring that it is appropriately signed HR administration for the full...

Description Location – Millennium and Copthorne Hotel, Stamford Bridge, Fulham Road SW6 1HS Contract – Full-Time, Permanent (40 hours per week)   About Us:   As part of Chelsea FC, you will belong to one of the World’s most successful Football Clubs in recent times. Our club has won every major domestic and international trophy, being crowned English, European and World champions in the process. With exciting new ownership, our ambition is to surpass our achievements within every team at the club.   We proudly aim to be the best in everything we do, on and off the pitch, and as such require an individual for this role who matches both our ambition and commitment to excellence.   If you’re got a winning mindset and are motivated to help us keep pushing the boundaries of youth development, you could have a place on our team!!   About the Team:   The Millennium &...

Location Stamford Bridge, Fulham Road, London, SW6 1HS, United Kingdom Employee Type Permanent (Full-Time) Description Location – Millennium and Copthorne Hotel, Stamford Bridge, Fulham Road SW6 1HS Contract – Full-Time, Permanent (40 hours per week, 4 on 4 off fixed work pattern)   About Us:   As part of Chelsea FC, you will belong to one of the World’s most successful Football Clubs in recent times. Our club has won every major domestic and international trophy, being crowned English, European and World champions in the process. With exciting new ownership, our ambition is to surpass our achievements within every team at the club.   We proudly aim to be the best in everything we do, on and off the pitch, and as such require an individual for this role who matches both our ambition and commitment to excellence.   If you’re got a winning mindset and are motivated to...

Description Job Title: Megastore Team Leader Location :  Stamford Bridge, Chelsea   Role Overview We are seeking a dedicated and experienced  Team Leader  to enhance the management of our retail store operations. This pivotal role encompasses all facets of store retail, including achieving commercial targets, maintaining visual merchandising standards, coaching and motivating team members, and ensuring the consistent delivery of exceptional customer service to our valued fans. The position is full-time, requiring 40 hours per week with flexibility to work weekends, including Matchdays.   Key Responsibilities Commercial Management Operational Support : Assist the team in achieving efficient product receiving and maintaining accurate inventory records. Visual Merchandising : Ensure that the store meets high visual presentation standards, adhering to brand guidelines and enhancing the customer shopping...

The Role We are looking for a   passionate  Premium Experience Coordinator , to assist in the smooth delivery of our premium and hospitality areas at Emirates Stadium for our Women's First Team fixtures and to provide additional support for the Men's First Team fixtures as and when required.  You will be working within our wider Venue team and playing a crucial role in the enhancement of the entire supporter journey, from ticket booking through to post event feedback. The role provides great opportunity to deliver high impact and value adding work as we continue to champion the growth of the Women's game.    Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history,  here . Beyond that, we are passionate about our  local community  and, behind the scenes, we have a wide variety of opportunities and...

Barnes FC is searching for a volunteer for 4 hours of work each two weeks through the entire season (4 friendlies, 11 league games and few cup games).  Match day coordinator will be responsible for making sure all is running fluently on the match day, to meet away team and referees, to make sure all details are agreed with pitch provider (available changing room and other facilities) and hospitality is properly organized to sponsors and visitors, including visible advertisement on site. Ideally south west or west London based and desired skills: Excellent communication and customer service skills. Have a flexible attitude to work. Ability to work on own initiative and as part of a team Have a polite and courteous manner. Be organised, have good time management skills. Ability to liaise with coaches, management and other football related individuals in a professional manner. Our  official home matches at Quintin Hogg River Pitches W4.

Barnes FC is searching for reliable sale manager on the match day, primarly taking care of bar&catering receipts and income and organizing the on site sales process, including supplies for a match day. Prior sales or hospitality experience desired and ideally SW / W London based. This is volunteer role, on 3-4 hours weekly commitment (or every two weeks when home match is played).  Barnes Football Club is committed to the principle of equal opportunity in employment and its employment policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy or maternity. Only applicants invited for interview will be contacted.

Job Location      Selhurst Park Stadium, SE25 6PU Contract Type    Full-time Salary/ ROP       Competitive   Who we are:   We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.   We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.   About this role:   To manage and participate in the day to day running and set-up of the bars department for match days and events including...

Job Location      Selhurst Park Stadium Contract Type   Casual (0-hour contract) Salary/ ROP        £13.15 per hour   Who we are:   We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.   We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.   About this role:   To support the ticketing team with all aspects of seat inventory relating to ticketing, membership and Hospitality for all stadia,...

Company Description At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past. Our home at the London Stadium has a capacity of 62,500 making it one of the biggest club Stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football. In 2018, our Women's team gained a professional status for the very first time, jumping 2 divisions and competed in the Women's Super League (WSL), the premier division of women's football in England. After finishing a respectable 7th, the team enjoyed particular success in the FA Cup reaching the final of the competition, eventually being beaten by 2017 winners Manchester City. In April 2019, we opened our brand-new Academy facility based at Chadwell Heath which will help to bring through some of the very best talents in the...

Company Description At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past. Our home at the London Stadium has a capacity of 62,500 making it one of the biggest club Stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football. In 2018, our Women's team gained a professional status for the very first time, jumping 2 divisions and competed in the Women's Super League (WSL), the premier division of women's football in England. After finishing a respectable 7th, the team enjoyed particular success in the FA Cup reaching the final of the competition, eventually being beaten by 2017 winners Manchester City. In April 2019, we opened our brand-new Academy facility based at Chadwell Heath which will help to bring through some of the very best talents in the...

Company Description At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past. Our home at the London Stadium has a capacity of 62,500 making it one of the biggest club Stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football. In 2018, our Women's team gained a professional status for the very first time, jumping 2 divisions and competed in the Women's Super League (WSL), the premier division of women's football in England. After finishing a respectable 7th, the team enjoyed particular success in the FA Cup reaching the final of the competition, eventually being beaten by 2017 winners Manchester City. In April 2019, we opened our brand-new Academy facility based at Chadwell Heath which will help to bring through some of the very best talents in the...

About The Role   In addition to the Hospitality Steward role the hospitality coordinator role requires you to – Organise and manage a security team within a cooperate environment. Relay information from the Safety officer to the hospitality staff as part of a briefing. Ensure that hospitality staff are conducting their roles adequately. Dealing with any issues that occur within hospitality from a safety perspective. Working with the chief steward in managing and motivating hospitality staff Working with the hospitality manager in staff deployments & Hospitality items Ensure that all staff are customer focused and trained for safety including evacuations. Be the point of call and direct link to the control room with any issues within hospitality areas.   About The Candidate Person specification Enthusiastic individual who is willing to develop...

About The Role   In addition to the Stewarding role the hospitality role requires you to – · Work within a corporate environment. · Be of a smart appearance with a welcoming manor. · Meet and greet spectators and guests. · Be flexible within the hospitality areas. · Guide guests to their seats. · Enforce the Control of Alcohol Act 1985. About The Candidate Person specification · Enthusiastic individual who is willing to develop further. · Self-motivated. · Ability to work within a customer facing position. · Professional with high standards and integrity.   Desired skills: · Excellent customer service skills · Time keeping · Obtained Level 2 spectator safety qualification/or equivalent (Training maybe available) · Obtained Level 3 spectator...

About The Role   You will be responsible for: Providing excellent customer service to spectators on matchdays. Monitoring the crowds throughout the stadium for distress or overcrowding and following necessary procedures where needed. Ensuring that all spectators are adhering to the ground regulations and policies of the club. Ensuring emergency exits and gangways are always kept clear. Staffing key positions within the ground in line with the club’s safety certificate. Identify and investigate any incident or occurrence among spectators and report their findings to their supervisor. Familiarization of any safety equipment and how to use it. Aware of key locations within and outside of the stadium that may be utilised in the occurrence of an incident (First Aid Room, Stewards Room, Rendezvous). Be fully aware with any methods or signals that may be used to alert staff that an emergency has arisen. Fully cognisant...

About The Role   In addition to the Stewarding role the safety supervisor role requires you to – Complete paperwork associated with Health and Safety checks (Pre-Event Checks). Attend and conduct briefings where necessary. Ensure that the hierarchy of staff is adhered to. Effectively communicate with the stewards and the control room. Ensure stewards are in position and carrying out their duties. Developing the knowledge of stewards. Dealing with any issues that occur during events. Managing emergency procedures About The Candidate Person specification Enthusiastic individual who is willing to develop further. Self-motivated. Ability to work within a customer facing position. Professional with high standards and integrity.   Desired skills: Excellent customer service skills Time keeping Obtained Level 2 spectator safety...

About The Role In addition to the response role the response coordinator role requires you to – Organise and manage a security team within a stadium environment. Relay information from the Safety officer to the response teams as part of a briefing. Ensure that response supervisors and team members are conducting their roles adequately. Working with the chief steward in managing and motivating response staff Ensure that all staff are customer focused and trained for safety including evacuations. Be the point of call and direct link to the control room with any issues involving response teams. Manage incidents that occur within the stadium footprint.   About The Candidate Person specification Enthusiastic individual who is willing to develop further. Self-motivated. Ability to work within a customer facing position. Professional with high standards and...