42 customer service jobs found in London

We are looking for a number of  ECommerce Customer Service Executives  to join our pool of casual workers who will support the team to ensure an amazing supporter experience by delivering exceptional service to every customer when they choose to contact Arsenal Direct via email.   Our club’s official online shop - Arsenal Direct - provides an amazing opportunity for our supporters around the world to engage with us. We sell a wide range of Arsenal related merchandise, as well as run our Stadium Tours.   Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history,  here . Beyond that, we are passionate about our local community and behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in...

Job Title – Food and Beverage Supervisor Location – Millennium and Copthorne Hotel, Stamford Bridge, Fulham Road SW6 1HS Contract – Full-Time, Permanent (40 hours per week)   About Us:   As part of Chelsea FC, you will belong to one of the World’s most successful Football Clubs in recent times. Our club has won every major domestic and international trophy, being crowned English, European and World champions in the process. With exciting new ownership, our ambition is to surpass our achievements within every team at the club.   We proudly aim to be the best in everything we do, on and off the pitch, and as such require an individual for this role who matches both our ambition and commitment to excellence.   If you’re got a winning mindset and are motivated to help us keep pushing the boundaries of youth development, you could have a place on our team!!   About the Team:  ...

We are looking for a  Partner Services Executive  to deliver exceptional servicing and account management to our commercial partners. In this exciting role, you'll be building fantastic relationships with our commercial partners, working with them to maximise all partnership opportunities and to provide a best in class customer service. Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history,  here . Beyond that, we are passionate about our  local community  and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).   Your day-to-day Deliver...

We are looking for a  Fan Services Advisor  to provide our supporters and customers the very best user experience possible across all of our product offerings and channels, ensuring the provision of all-round excellent customer service.    Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history,  here .  Beyond that, we are passionate about our  local community  and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).   Your day-to-day Service supporters and customers across multiple channels including over the phone,...

Our Retail Stores at the Emirates Stadium provide an amazing opportunity for our supporters to engage with Arsenal. We sell a wide range of Arsenal related products and act as a hub of supporter activity throughout the football season, especially on a matchday. As a  Casual Retail Assistant , you’ll ensure an amazing supporter experience by delivering exceptional service to every customer.   Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history,  here .  Beyond that, we are passionate about our  local community  and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no...

Our Stadium Tours and Museum experience provides an amazing opportunity for football fans to engage with Arsenal. We provide self-guided audio tours into the heart of the Emirates Stadium to approx. 200,000 supporters every year, as well as offering VIP tours, led by a variety of Arsenal Legends. As a  Tour Host  you'll be the face of our club and play a key role in communicating our story to our supporters. You'll ensure that our guests receive the highest standard of service and will be on hand to answer questions about our club.   Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history,  here .  Beyond that, we are passionate about our  local community  and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by...

Job Title – Room Attendant Location – Millennium and Copthorne Hotel, Stamford Bridge, Fulham Road SW6 1HS Contract – Full-Time, Permanent   About Us:   As part of Chelsea FC, you will belong to one of the World’s most successful Football Clubs in recent times. Our club has won every major domestic and international trophy, being crowned English, European and World champions in the process. With exciting new ownership, our ambition is to surpass our achievements within every team at the club.   We proudly aim to be the best in everything we do, on and off the pitch, and as such require an individual for this role who matches both our ambition and commitment to excellence.   If you’re got a winning mindset and are motivated to help us keep pushing the boundaries of youth development, you could have a place on our team!!   About the Team:   The Millennium & Copthorne...

Job Title – Client Service Executive Location – Stamford Bridge Hours – Permanent – 35 hours, any 5 from 7   About Us: As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process. Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world. If you’re motivated and want to help us win more trophies, you’ve got a place here at Chelsea!   What We’re Looking For:...

Job Title – Tours Photo and Ticket Desk Assistant Location – Stamford Bridge, Fulham Road, London SW6 1HS Hours – 37.5 per week (5 days per week across 7 day period)   About Us:   As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process.   Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.   If you’re motivated and want to help us...

Role Summary: Group Booking and Stadium Tour Co-Ordinator will be responsible for maximizing revenue from the sale of group tickets and stadium tours ensuring the highest standards of customer care are maintained. Processing ticketing and related sales/ enquires face to face, via telephone, postal and online. Organising stadium tours throughout the season.   Key Responsibilities: ·         Explore new sales using travel agencies / giving access to the tourist market. ·         Increase attendances through the sale of group tickets. ·         Work with the Millwall Community Trust to engage Schools on group bookings / tours. ·         Target local junior football clubs and local businesses. ·         Operation of the ticketing system on weekdays and matchdays ·         Cashing up and reconciling accounts for Finance ·         Assist with in house call centre. Essential Requirements: ·...

We are committed to the principle of equality and equal opportunities in employment and have been accredited with being a Disability Confident Leader. We will actively promote equality and equal opportunities in our business to ensure that individuals receive treatment that is fair and equitable and consistent with their relevant aptitudes, potential skills and abilities. West Ham United staff enjoy generous benefits, including a contributory scheme, 25 days’ leave and life assurance. You can also take advantage of childcare vouchers, interest-free season ticket loans, a cycle to work scheme and our employee wellbeing programme. We believe that a diverse workforce strengthens our creativity and delivers the best commercial performance. We are, therefore seeking applications from high quality people, whose backgrounds, experience and identity broadens and enhances the diversity of our company. As an employer we are committed to promoting and protecting the physical and mental...

Job Title: Technical Support Engineer Team: Business Operations Location: SI HQ, Here East, London Reporting to: Senior Infrastructure & Network Engineer Position Overview Are you a strong Technical Support Engineer with experience working in a fast-paced environment and have the desire to make a real difference within the IT Team?   Then look no further. This is an exciting opportunity to work in a game studio with the latest technologies and contribute to producing a global and critically acclaimed game. We are looking for a bright, enthusiastic, hardworking Technical Support Engineer with a genuine passion for technology and hardware and the desire to mentor and upskill a Service Desk team. You will be supporting a studio with over 300 team members. You will need to be experienced in resolving end-user computing issues. The role is based in our Studio, but you will support and deliver solutions to users working at home across the UK and...

Position:  Hospitality Commercial/Event Sales Executive Location : The Valley Stadium Hours : Full time Salary : Circa £23,000 - £25,000 About Us: Charlton Athletic Football Club is an English professional association football club based in Charlton, south-east London. The club was founded on June 9th, 1905 and has a very storied history from rising to the top-flight of English Football in the 1930s (First Division) and again in the 1980s, 1990s and 2000s, to winning the FA Cup in 1947 and to leaving their Valley home in the mid-1980s only to make an impassioned return in 1992. Historically, the women's team played under Charlton Athletic from 2000 to 2007 but were released to become an independently run team in 2007 following the men's team's relegation from the Premier League. The women's team were originally formed as a non-professional team in​ 1991 and were highly successful in the early 2000s winning The FA Cup, the League Cup, and the Charity Shield,...

Job Summary   Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London. Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son and Harry Kane. In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts, and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk. The stadium development scheme has to date created more than...

JOB PURPOSE To assist the shop management team to deliver sales and profit through excellent operational, sales focus and excellent customer service on a day to day basis in the retail shops.      Key Responsibilities   High customer service levels within retail store, ensuring best in class experiences for all visitors Assist with daily sales budgets to ensure daily targets are achieved in the retail shop. Maintain agreed floor layouts, trading densities and standards of merchandising to maximize sales and profit Assist in the implementation of all operational procedures including stock accuracy management and EPOS management. Personal Attributes   Thinks ahead, generates innovative ideas Values & respects others, builds relationships, collaborates Gets things done, delivers to highest of standards, takes responsibility Flexible approach to working hours Able to work in...

Salary: Competitive Location: Tottenham Closing Date: 31 Mar 2023 Job Summary   Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London. Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son and Harry Kane. In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts, and other major events, plus...

Job Location:  Selhurst Park Stadium, London, SE25 6PU Contract Type:  Full-time Salary:  Competitive This role plays an essential part in the delivery of the retail operation at the Crystal Palace Flagship store at Selhurst stadium. This role will also have the store managers in both the Croydon and Bromley stores as direct reports. You will have overall responsibility for Managing the store and overseeing its performance across sales, display, and customer service. Responsibilities: Manage the operation of the store including merchandising the display systems, cash management, opening, and closing duties. General customer service and store shop duties including operating the till, pricing merchandise, shirt printing of names and numbers, stocking shelves, and responding to customer emails, inquiries, and returns. Responsible for all staff rotas including matchdays. Overall responsibility for managing the main store and retail...

Zero Hours Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition. Goals currently have a vacancy available which covers the two below roles: Bar Staff  - We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a...

Zero Hours Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition. Bar Staff  - We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post-match pint we want to deliver the highest standards in a...

Zero Hours Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition. Receptionist  - A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills. As part of our service requirement, you will be expected to work shifts that will include...