22 customer service jobs found in London

Role Purpose:  Casual Retail Store Assistant are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations.  Casual Retail Store Assistant will drive results through effective communication and a demonstrated ability to work as a member of a winning team!  Casual Retail Store Assistant will usually be expected to work a part-time schedule which can include days, nights, and weekends.  Responsibilities:  • Greet fans and ask questions to help make their shopping experience an enjoyable one  • Make recommendations based on observations and conversations with fans  • Help execute a brand connection by ensuring fans enjoy a seamless shopping experience  • Maintain sales floor and/or stockroom standards with an eye to...

Job Title: Client Services Executive Location: Stamford Bridge Hours: Permanent – 35 hours per week (Any 5 of 7)   Join the Pride of London Step into the heart of one of football’s most iconic clubs. At Chelsea FC, we don’t just play to win -we strive to be the best in everything we do. From our historic triumphs on the pitch to our ground-breaking work in the community, we’re driven by passion, excellence, and a commitment to our fans. As a Client Services Executive, you’ll be part of a dynamic team that delivers world-class service to our valued Seasonal Members. You’ll help shape unforgettable matchday experiences, build lasting relationships, and play a key role in driving loyalty and revenue.   Closing date: 26th December We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid...

The Role We are looking for a   passionate  Premium Experience Coordinator , to assist in the smooth delivery of our premium and hospitality areas at Emirates Stadium for our Women's First Team fixtures and to provide additional support for the Men's First Team fixtures as and when required.  You will be working within our wider Venue team and playing a crucial role in the enhancement of the entire supporter journey, from ticket booking through to post event feedback. The role provides great opportunity to deliver high impact and value adding work as we continue to champion the growth of the Women's game.    Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history,  here . Beyond that, we are passionate about our  local community  and, behind the scenes, we have a wide variety of opportunities and...

Assistant Manager – Powerleague Tottenham Up to £29,000 + Excellent Bonus Potential Are you a natural leader with a passion for sport? Join  Powerleague Tottenham ,  and help us deliver unforgettable experiences on and off the pitch! 🚀What You’ll Do Inspire Your Team:  Lead, motivate, and develop a high-performing crew. Drive Results:  Smash revenue, profit, and customer satisfaction targets. Deliver Excellence:  Ensure every customer has an amazing experience. Build Community:  Engage with local groups to grow awareness and revenue. 🧠What You’ll Bring Proven people management and customer service skills. A track record of achieving sales targets and KPIs. Passion, energy, and a hands-on approach. ⚽ Why Join Us? Great salary and bonus scheme. Career progression with a company that values your development with development programmes for all levels ...

Referees wanted - Want to earn some extra cash in the evening? Powerleague is looking for 5&7-a-side Referees on a self-employed basis,  Flexible working hours over evenings and weekends  The Role  This role is integral to the way the Powerleague deliver leagues to the customer and you will be fundamental in achieving high level customer service and quality league management. Key Responsibilities  Your tasks are unique to the league industry and varied but they will include: Officiating multiple games on a league night to the highest standard Ensuring fair and professional delivery of games   Having a customer first approach to problem resolution to ensure customers leave the pitch having had a world class experience   Looking after equipment such as bibs, footballs, cones and ensuring stock loss is minimalised Dealing with general customer queries Building rapport with league teams to ensure...

Job Location:        Selhurst Park Stadium Contract Type:    Full-time Salary/ ROP:        Competitive Deadline :           14th December 2025 Who we are: We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.  We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground. About this role: This role plays an essential part in the delivery of the retail operation at the Crystal Palace Flagship store at Selhurst stadium. It carries overall responsibility for managing the...

🔥  Part Time Team Members Wanted at Powerleague  🔥 Love Sport? Love People? Bring Your Energy to Powerleague At Powerleague, we’re all about fast- paced fun, teamwork, and building a community for everyone. We’re looking for friendly, energetic and reliable  Team Members  to help deliver unbeatable experiences at one of the UK’s leading 5- a- side football venues. If you’re passionate about sport, enjoy working with people and thrive in an active environment, we want to hear from you. 👟  About Powerleague Powerleague is the UK’s original and largest provider of small- sided football. We offer leagues, casual games, kid’s parties and events across our nationwide network of clubs. We’re more than just football – we’re about creating inclusive, welcoming spaces for players of all ages and abilities. ⚽  What We Can Offer You? Staff discounts  off pitches and...

You need to stand out from the crowd….. We need enthusiastic, energetic and committed individuals to join our rapidly expanding team and begin their journey to becoming a highly regarded Pro Elite Football Academy Coach. You will learn; The blueprint of how to run toddler, pre-school & grassroots football sessions What it takes to coach at an Academy level Regular coach in-service days led by professional academy coaches Opportunities to progress both in-house and in the professional network The Role… Academy Football Coach We are looking for individuals to join our team on a part-time basis. Individuals should have a keen interest in children's development. We are looking for individuals who possess charisma, are articulate, well-presented and have an infectious personality! You should also be passionate about delivering first class football coaching sessions. You will be responsible for supervising and leading football...

Position : Academy Coach Working Location : Langley - Friday, 5.30 - 8.30 pm; Windsor - Saturday, 9.00 am - 12.00 pm Start date : As soon as possible Sport4Kids launched in 2012 and is the mould breaker in the sports entertainment market. We have successfully set up our Partner Network and operate in several territories, both nationally and internationally. Our approach to children’s sport and health is truly innovative and we operate the most technical coaching programmes available. All our sports are developed in house using the best coaching techniques from around the globe. Children and parents are provided with progress monitoring materials, which keeps them engaged with their chosen sport every step of the way. We provide skills classes at the weekend for football, rugby, dance, tennis and golf as well as partnering with schools and nurseries to deliver midweek activities. We also operate market leading holiday camp provisions, sports tournaments and...

SELF EMPLOYED CHILDREN'S PARTY HOSTS WANTED FOR POWERLEAGUE You will need: • To lead and coach a variety of children's parties and deliver excellent customer service at all times. • To ensure that the party area is safe and that all Health & Safety guidelines are followed. • To ensure that birthday parties meet the expectations of the birthday family and their guests To make a success of this role, you will need to:- Meet and greet party customers at the meeting point and explain party procedures. Ensure that party registers are completed. Ensure that all guests are safe and have a fun time. Organise the party activities on the pitch and ensure appropriate for the party guests. Ensure that all party equipment is set up safely in advance of the party and assist with the setting out and storing equipment. Liaising with catering staff and ensuring that the food orders are correct and distributed to party participants....

Full job description Referees wanted - Want to earn some extra cash in the evening? Powerplay is looking for 5, 6 & 7-a-side Referees on a self-employed basis. The Role This role is integral to the way the Powerleague deliver leagues to the customer and you will be fundamental in achieving high level customer service and quality league management. Powerleague operates small sided football leagues in over 250 towns involving more than 3500 teams and 65,000 footballers across the UK. Key Responsibilities Your tasks are unique to the league industry and varied but they will include: Officiating multiple games on a league night to the highest standard Ensuring fair and professional delivery of games Having a customer first approach to problem resolution to ensure customers leave the pitch having had a world class experience Looking after equipment such as bibs, footballs, cones and ensuring stock loss is minimalised Dealing...

🔥  Duty Manager at Powerleague  🔥 Be the Heart of the Action. Lead the Shift. Deliver the Game Do you thrive in a fast- paced environment where no two days are the same? At Powerleague, we’re looking for a  Duty Manager  to support the day- to- day operations of one of our leading 5- a- side football venues. If you’re passionate about sport, leadership and delivering brilliant customer service- this is your chance to step up and make your mark. 👟  About Powerleague Powerleague is the UK’s original and largest provider of small- sided football. Our state of the art pitches and venues are a  community hub , a place where people come together to play, connect and grow. With over 40 centres across the UK, we’re on a mission to bring small sided football and padel to everyone and you could be a key player in our journey. You’ll be the heart and soul of your club — leading a talented team, delighting...

JOB DESCRIPTION   • To open and secure the premises at the correct times and in the correct manner. • To be fully conversant with the intruder and fire alarm systems and to report any problems that may arise with these systems. • To carry out regular & varied patrols of the grounds to deter theft, anti-social behaviour and to detect fire. • To record all incidents and tasks undertaken during every shift. These entries will be made in the security Daily Occurrence Book. • To report any matter having a bearing on the safety of the club and its staff and visitors. • To inform the Security Manager of any incident this may involve dishonesty or when Company rules and regulations have been broken.  • To carry out investigation as directed by the Security Manager involving cash, stock and property of the club and the personal effects of the staff. • To conduct bag and vehicle searches on staff and contractors as...

Overview We are seeking an experienced and dynamic  Bar Manager  to oversee all aspects of our bar operations with our football club. The ideal candidate will possess strong leadership skills as well as organising events. This role involves managing a small number of staff, ensuring safety standards, and maintaining a welcoming environment for guests. The successful applicant will have a background in bar work. This is an excellent opportunity for a motivated professional to lead our bar team and contribute to the overall success of our establishment. Duties Supervise daily bar operations, ensuring smooth and efficient service Manage and motivate bar staff, including scheduling and training Oversee food and beverage preparation for football games. Ensure compliance with food safety regulations and hygiene standards Develop the club and events in the bar. Monitor stock levels, place orders, and manage inventory effectively Maintain a clean,...

We’re building the go-to platform for real football fans—a centralised home where trusted and passionate supporters can share their voices, insights, and emotions without being drowned out by pundits or fragmented across social media. Our mission is to amplify the perspectives of those who live and breathe the game, and to create a space where genuine fan sentiment drives the conversation. This is a really exciting opportunity to join the founding team and be a really important part of driving our success.    The role As a Senior Software Engineer specializing in React Native (Expo) at Fanalysis, you'll be at the heart of building our mobile application that connects passionate football fans worldwide.  You'll work directly with the founding team to architect, develop, and optimize our fan-focused platform from the ground up.   Responsibilities Guiding the team on the direction of the development of the front end application, ensuring exceptional user...

JOB TITLE:  Assistant  Stand Bronze (Assistant Stand Lead)   DEPARTMENT:  Match Day Safety REPORTING TO:  Safety Officer JOB FUNCTION:   To act in accordance with the general recommendations of the Guide to Safety at Sports Grounds (Green Guide) and the specific requirements of the Safety Certificate issued by the Local Authority under the Safety of Sports Ground Act 1975. Assistant Stand Leads play a key role in the event day safety team ensuring that the Stadium provides a safe and secure environment to the thousands of visitors and staff who attend throughout the year, whilst managing the Supervisors and Safety Stewards under their control.   DIRECT REPORTS:  Stand Lead LOCATION:  Chelsea Football Club Sites (Stamford Bridge or Kingsmeadow Stadium) CONTRACT:  Casual Contract   MAIN RESPONSIBILITIES (Play Your Part): To support Chelsea FC with the delivery of safe...

Are you passionate about football and looking for a unique opportunity to make a difference in the lives of young athletes, aged 15-21?   Fulham FC is seeking warm and welcoming host families to provide a safe and supportive home environment to support our Academy players who will be required to live away from home to fulfil their education and football training at our club.   As a host parent, you will play an essential role in helping our players thrive both on and off the pitch. You'll provide a comfortable living space, home-cooked meals, emotional support and help them to adjust to life away from home as they focus on their training and academic pursuits.   What we are looking for: A friendly, caring family or individual with a spare room A willingness to provide support, guidance, and encouragement to our young players A safe and welcoming home environment Support our young people by teaching them basic independent living and...

Job description Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London.   Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son and Harry Kane.   In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts, and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk.   The stadium development scheme has...

Deputy General Manager - Wembley, London Hours: 40 hours per week  Assisting with the day-to-day management of the entire complex and supervision of all staff. The position entails working a flexible shift pattern to provide management cover at all times. To provide a quality, effective and efficient service to users of Goals facilities and to assist the General Manager to develop sales and marketing plans to promote and maximise income opportunities. Overview of main duties and responsibilities To supervise all employees including reception, bar, security staff and referees employed by Goals, ensuring the highest standard of service is provided to all customers and guests at the facility. To contribute to the development of 3 - 6 monthly sales and marketing activities to develop all aspects of the business with specific focus on weekend and off-peak periods. Assist the General Manager with the recruitment and selection of all...

Assistant Manager - Eltham, London Hours:  40 hours per week  Assisting with the day-to-day management of the entire complex and supervision of all staff. The position entails working a flexible shift pattern to provide management cover at all times. To provide a quality, effective and efficient service to users of Goals facilities and to assist the General Manager to develop sales and marketing plans to promote and maximise income opportunities. General Manager to develop & execute operational & sales plans to promote operational excellence and maximise income potential. Overview of main duties and responsibilities To supervise all employees including Team Members, Cleaners and Maintenance employed by Goals, ensuring the highest standard of service is provided to all customers and guests at the facility. To contribute to the development of business development plan to develop all aspects of the business with specific focus on...