Customer service jobs in Manchester

30 May, 2024

Full time

Manchester United FC Manchester, UK

At Manchester United, we want to create a high-performance culture where everyone can be their best and thrive. We are committed to the continual growth and development of colleagues through access to skills platforms such as LinkedIn Learning. We also offer a range of wellbeing support, including an employee assistance programme, access to health checks, digital GPs & nutritionists through Aviva Digicare+ Workplace, enhanced family leave, plus schemes such as Cycle 2 Work and holiday purchasing, where you can buy up to 10 extra days of additional leave. When working onsite, you’ll have access to a complimentary lunch and parking every day, alongside gym facilities and regular colleague socials. From a reward perspective, in recognition of high performance, all colleagues are entitled to an annual performance bonus. As a member of our team, you’ll also gain access to an exclusive range of club and partner discounts via our benefits platform, United Rewards....

25 Feb, 2026

Matchday

Ticket Sales Advisor - Weekend

Wolverhampton Wanderers FC Molineux Stadium, Waterloo Road, Wolverhampton, UK

Department: Ticketing Reports To: Ticketing Operations Manager Location: Ticket Office – Molineux Stadium Hours: 5 hours per week (Saturday) plus match-days Start Date: ASAP About Us We are Wolves. English football’s original innovators. As a founding member of the Football League, we boast one of the richest histories in the beautiful game, shaping modern football while always staying true to our Old Gold roots. A football club which represents a city built on grit and togetherness and one that is defined by ambition; from pioneering floodlit football to succeeding at the highest levels of the English and European game. Always looking forward and determined in the face of challenge, bright in spirit and unified by the bond between players, staff and supporters, while remaining humble and grounded in the values of our Wolverhampton community. At Wolves, we honour the past while seizing the future. We are committed to safeguarding and promoting the welfare...

13 Mar, 2026

Casual

Chef De Partie (Casual)

Manchester United FC Manchester, UK

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals. We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success. The Role: To support the preparation and delivery of high-performance meals for Manchester United's First Team, Academy, and Women’s Team players at the Carrington Training Complex. Working under the guidance of the First Team Performance Chef, you will help ensure that all culinary operations meet the highest standards of...

18 Feb, 2026

Full time

Service Delivery Analyst

City Football Group Manchester, UK

Closing Date of Applications - 19/02/26 Please note that there are two opportunities available: a full-time permanent position and a 9-month fixed-term contract. Our Story Established in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with total or partial ownership of twelve clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a century. Our Winning Team Our purpose is to empower better lives through football. We are proud of the role City Football Group clubs play in their localities, delivering positive economic, social and environmental impact through our operations and through programmes and activities that bring...

10 Mar, 2026

Sessional

Site Security Officer - Zero Hour

Bolton Wanderers Football Club Bolton, UK

About The Role Role Purpose To ensure the safety and security of all players, staff, visitors, and assets at the football club's stadium and training ground. The Security Officer will maintain a secure environment by monitoring access, responding to incidents, and supporting the day-to-day operations of the club's facilities. Main areas of responsibility Access Control: Manage entry and exit points, ensuring only authorised personnel, players and visitors gain access to the premises. Verify identification and issue visitor passes where appropriate. Patrols & Monitoring: Conduct regular foot and vehicle patrols of the training ground and surrounding areas. Monitor CCTV systems and alarm panels, reporting any irregularities or suspicious activity. Ensure perimeter security, gates and building are locked/unlocked according to schedule. Incident Response:...

10 Mar, 2026

Casual

Public Area Cleaner - Casual

Bolton Wanderers Football Club Bolton, UK

About The Role Role Purpose As part of the Public Area Cleaning Team you'll play a key role in ensuring the Toughsheet Community Stadium remain clean, safe and welcoming, for fans, staff and visitors on matchdays and during events. Main areas of responsibility Carry out general cleaning tasks across the stadium, including cleaning stands, seats and concourse areas, public toilets and changing rooms, hospitality suites, kitchens and lounges, offices and back of house areas. Sweep, mop, hoover and disinfect high traffic areas. Empty bins, ensuring waste is disposed of correctly. Restock soap, toilet paper and sanitiser dispensers. Identify and report any maintenance or health and safety issues. Work as part of a team to meet tight cleaning deadlines before and after fixtures/events. Maintain high standards of cleanliness and hygiene in line with club standards. General Responsibilities...

13 Mar, 2026

Full time

Operational Administrator, Distribution Centre

Liverpool FC Prescot, UK

About the role We have an exciting opportunity for an individual to join our Liverpool FC team as a Operational Administrator at our Distribution Centre. This role will be working side by side with our operational team and is a warehouse shop-floor based role. In this role, you will provide vital administrative support to Supervisors and operational teams, ensuring smooth order processing, accurate reporting, and ongoing SLA compliance. You will investigate exceptions, monitor stock and operational data, compile reports, and work closely with internal and external stakeholders to resolve queries. You’ll also support team rostering, training, and onboarding activities, while contributing to process improvements across the operation. Your work will ensure data is accurate, compliant, and clearly communicated to management, helping to inform decisions and drive strong operational performance. What will you be doing? Order Processing &...

11 Mar, 2026

Full time

Duty Manager - Liverpool, Merseyside

Power League Liverpool, Merseyside, United Kingdom L5 2SQ

🔥 Duty Manager at Powerleague 🔥 Be the Heart of the Action. Lead the Shift. Deliver the Game Do you thrive in a fast- paced environment where no two days are the same? At Powerleague, we’re looking for a Duty Manager to support the day- to- day operations of one of our leading 5- a- side football venues. If you’re passionate about sport, leadership and delivering brilliant customer service- this is your chance to step up and make your mark. 👟 About Powerleague Powerleague is the UK’s original and largest provider of small- sided football. Our state of the art pitches and venues are a community hub , a place where people come together to play, connect and grow. With over 40 centres across the UK, we’re on a mission to bring small sided football and padel to everyone and you could be a key player in our journey. You’ll be the heart and soul of your club — leading a talented team, delighting...

11 Mar, 2026

Part time

Duty Manager - Bradford

Power League Bradford, West Yorkshire, United Kingdom BD3 7AT

🔥 Duty Manager at Powerleague 🔥 Be the Heart of the Action. Lead the Shift. Deliver the Game Do you thrive in a fast- paced environment where no two days are the same? At Powerleague, we’re looking for a Duty Manager to support the day- to- day operations of one of our leading 5- a- side football venues. If you’re passionate about sport, leadership and delivering brilliant customer service- this is your chance to step up and make your mark. 👟 About Powerleague Powerleague is the UK’s original and largest provider of small- sided football. Our state of the art pitches and venues are a community hub , a place where people come together to play, connect and grow. With over 40 centres across the UK, we’re on a mission to bring small sided football and padel to everyone and you could be a key player in our journey. You’ll be the heart and soul of your club — leading a talented team, delighting...

15 Mar, 2026

Full time

Retail Sales Advisor, Chester Store

Liverpool FC Chester, UK

About the role We have exciting opportunity for an individual to join our Liverpool FC team as Retail Sales Advisor at our Chester Store. We’re looking for individuals who are passionate about customer service and enjoy working as part of a team. In this role you will be responsible for ensuring that the overall customer experience within the Liverpool Football Club Store is to the highest possible standard. What will you be doing? Dealing with customer sales and refunds, ensuring a focus on customer care and the customer experience. Till work including processing cash and card payments. Gaining and building upon Product knowledge to provide advice and guidance on product selection to customers. Basic Sales Management through driving the AVS, UPT and Conversion by offering add on sales and upselling. Merchandising/display. Stock shrinkage and cash flow controls. Supporting in receiving and storing the delivery...

13 Mar, 2026

Part time

Casual Retail Sales Advisors, Chester

Liverpool FC Chester, UK

About the role Register an interest for our Casual Opportunities at our Chester Store We’re looking for individuals who are passionate about customer service and enjoy working as part of a team. What will you be doing? Dealing with customer sales and refunds, ensuring a focus on customer care and the customer experience. Till work including processing cash and card payments. Gaining and building upon Product knowledge to provide advice and guidance on product selection to customers. Basic Sales Management through driving the AVS, UPT and Conversion by offering add on sales and upselling. Merchandising/display. Stock shrinkage and cash flow controls. Supporting in receiving and storing the delivery of large amounts of stock. Who are we looking for? To be successful in this role, you will have retail and/or customer service experience, with excellent numeracy and literacy skills. Having strong interpersonal and...

15 Mar, 2026

Casual

Casual Retail Assistant

Rotherham United Football Club Rotherham, UK

Purpose of the Role To support the line managers in all shop and ticket office activities in particular through improving and developing business for the club by pro-active sales activity and ensuring the highest standards of customer service. The role will offer work on match days, non-match day Saturdays and various hours during the week on an ad hoc, zero hours basis, (days, evenings and weekends). Key Responsibilities Ensure all customers are served promptly and efficiently whilst maintaining the highest standards of customer service and professionalism Dealing with ticket and merchandising sales in the Red and White Shop and ensuring customers are served in a timely manner, both in person and over the telephone. Up selling of all fixtures, both home and away, which we have on sale along with the sales of season tickets. Support the line managers in ensuring that all shop and ticket prices are correct and all appropriate...

24 Feb, 2026

Full time

Housekeeping Supervisor

Blackpool FC Blackpool, UK

Full job description Overview We are seeking an experienced and dedicated Housekeeping Supervisor to oversee the daily operations of our hotel housekeeping team. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for delivering exceptional guest service. This role offers an opportunity to contribute to maintaining high standards of cleanliness and guest satisfaction while leading a team of housekeeping staff. Prior experience in hospitality, hotel environments, or janitorial services is highly desirable. Responsibilities Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective cleaning services. Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to uphold cleanliness standards. Train new team members on cleaning procedures, safety protocols, and customer service expectations. Manage scheduling and allocate tasks to optimise team...

24 Feb, 2026

Part time

Part-Time Hotel Receptionist - Blackpool FC Hotel

Blackpool FC Blackpool, UK

Full job description Job Title: Hotel Receptionist Reports to: Reception Manager Department: Blackpool Football Club Hotel Hours: Zero Hours Job Purpose: To be the first point of contact for all visitors to the Hotel, providing a friendly, welcoming, and efficient service to all guests. We are looking for a friendly, hard working and enthusiastic person to join our reception team. Full Training, uniform and supervision will be given. Shift work including weekends and bank holidays and a mixture of shifts, as and when required. Shift times are 7.00am - 3.00pm and 3.00pm - 10.00pm, with a few varying shifts in between. Key responsibilities and duties To undertake reception duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer experience. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service. To deal with...

24 Feb, 2026

Full time

Room Attendant - Blackpool FC Hotel

Blackpool FC Blackpool, UK

Full job description Blackpool Football Club Hotel is looking for reliable room attendants on a zero hour basis, to join an enthusiastic team, the unique setting of a Hotel within a football stadium, to clean and prepare guest bedrooms and public areas within the Hotel to a high standard, as well as providing great customer service. An eye for detail and working well individually or as part of a team is essential. Reporting to the Head Housekeeper. Working 5 days out of 7 including weekends and bank holidays. Room attendants - 9.00am to 3.00pm National minimum wage Previous experience preferred but training will be provided. Benefits include: Employee discount Onsite parking Uniform provided 1 year experience preferred. If you think this role suits you, please apply accordingly and our head housekeeper will be in touch shortly. Job Type: Zero hours contract Pay: £7.55-£12.21 per hour Benefits: Company...

24 Feb, 2026

Casual

Housekeeping Assistant

Blackpool FC Blackpool FY1, UK

Full job description Overview We are seeking a dedicated Housekeeping Assistant to join our team. The successful candidate will play a vital role in maintaining cleanliness and organisation within our establishment, ensuring a welcoming and hygienic environment for guests and staff alike. This position offers an excellent opportunity for individuals with a passion for hospitality and attention to detail. Prior experience in janitorial services, hotel housekeeping, or commercial cleaning is highly desirable. A background in cooking or customer service will be considered advantageous but is not essential. The role involves working in a fast-paced environment where professionalism and efficiency are paramount. Responsibilities Clean and sanitise guest rooms, public areas, and service spaces to the highest standards Change bed linen, towels, and replenish amenities as required Maintain cleanliness of bathrooms, kitchens, and communal areas Ensure all...

12 Mar, 2026

Full time

Fan Services Manager

Wrexham AFC Stōk Cae Ras | Stōk Racecourse, Wrexham, UK

Join Wrexham AFC - because history doesn’t write itself The Role The Fan Services Manager is responsible for leading the Club’s centralised supporter contact function, ensuring an outstanding, consistent, and measurable service experience across all communication channels. This role ensures the team delivers timely, accurate, empathetic service, while using insight and reporting to continuously improve the supporter journey. The postholder will manage the Fan Services Advisors/Specialists and act as the escalation point for complex queries and complaints, supporting the Club’s ambition to deliver a Premier-League-standard fan experience. Main Responsibilities: Team Leadership & Performance Lead, develop, and mentor the Fan Services team to deliver exceptional service standards. Set clear KPIs including response times, first-contact resolution, satisfaction and quality scores. Build a positive, supporter-focused culture with strong ownership and...

08 Mar, 2026

Full time

Front Of House Catering Assistant

Nottingham Forest FC Nottingham, UK

Salary: Please state your expectations within your application Contract: Full Time, 37.5 hours a week Location: The Nigel Doughty Academy, Nottingham, NG2 7SR Working Arrangements: On site Closing Date For Applications: 18th March 2026 The Perks of the Job: Opportunity to access tickets for events at The City Ground. Employee Assistance Programme. Access to high street and gym discounts. Discount within our Club shop. Free on-site parking. Role Overview: Nottingham Forest is seeking a friendly, professional, and customer-focused Front of House Assistant. In this dynamic and fast-paced role, you’ll be the welcoming face of our service, providing exceptional front-of-house support and assisting with daily catering operations. You will be responsible for ensuring that all catering areas are cleaned and maintained to a high standard, and you will also be required to...

11 Mar, 2026

Part time

Kids Party Host/Coach

Power League Nottingham, Nottinghamshire, United Kingdom NG7 2TG

🔥Self-Employed Kids Party Coaches Required at Powerleague 🔥 We’re looking for energetic, committed and confident self- employed coaches to lead a range of children’s activities — including football parties , holiday camps and weekly sessions — while delivering an exceptional customer experience every time. 👟 About Powerleague Powerleague is the UK’s original and largest provider of small- sided football. Our state of the art pitches and venues are a community hub , a place where people come together to play, connect and grow. Within our Venue Operations, we also run over 350 football leagues to cater for all customers’ needs each week, through 5, 6 or 7 a- side games. 🚀 What you’ll do Lead fun , engaging and age-appropriate football sessions for children. Create a safe , inclusive and positive environment for all...

08 Mar, 2026

Temporary

Duty Manager - Wednesbury

Leisure United Wednesbury, UK

Full job description Job description Are you ready to be a part of one of our most exciting Football & Fitness Hubs? We're on the lookout for a positive, passionate, and people-focused Duty Manager to become part of the team at our state-of-the-art Football & Gym Hub at Leisure United Wednesbury! If you're the kind of person who walks in smiling, brings the energy, lifts up your team, and thrives on making a difference – this is your moment . Whether it’s match day madness or Monday morning motivation, you’ll lead by example and inspire everyone around you. Why join us? At Leisure United , we don’t just run gyms and pitches – we create community. Our hubs are buzzing, welcoming spaces where football, fitness and fun come together. As Duty Manager, you'll be right at the heart of that – With a passion for sport, people, and progress, we create inclusive spaces where everyone...

98 customer service jobs found in Manchester