21 customer service jobs found in Manchester

At Manchester United, we want to create a high-performance culture where everyone can be their best and thrive. We are committed to the continual growth and development of colleagues through access to skills platforms such as LinkedIn Learning. We also offer a range of wellbeing support, including an employee assistance programme, access to health checks, digital GPs & nutritionists through Aviva Digicare+ Workplace, enhanced family leave, plus schemes such as Cycle 2 Work and holiday purchasing, where you can buy up to 10 extra days of additional leave. When working onsite, you’ll have access to a complimentary lunch and parking every day, alongside gym facilities and regular colleague socials. From a reward perspective, in recognition of high performance, all colleagues are entitled to an annual performance bonus. As a member of our team, you’ll also gain access to an exclusive range of club and partner discounts via our benefits platform, United Rewards....

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.      The Role:   To support the preparation and delivery of high-performance meals for Manchester United's First Team, Academy, and Women’s Team players at the Carrington Training Complex. Working under the guidance of the First Team Performance Chef, you will help ensure that all culinary operations meet the highest standards of...

Closing Date of Applications - 19/02/26   Please note that there are two opportunities available: a full-time permanent position and a 9-month fixed-term contract.   Our Story Established in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with total or partial ownership of twelve clubs across the world.  City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a century.     Our Winning Team Our purpose is to empower better lives through football. We are proud of the role City Football Group clubs play in their localities, delivering positive economic, social and environmental impact through our operations and through programmes and activities that bring...

About The Role   Role Purpose To ensure the safety and security of all players, staff, visitors, and assets at the football club's stadium and training ground.  The Security Officer will maintain a secure environment by monitoring access, responding to incidents, and supporting the day-to-day operations of the club's facilities.   Main areas of responsibility   Access Control: Manage entry and exit points, ensuring only authorised personnel, players and visitors gain access to the premises. Verify identification and issue visitor passes where appropriate. Patrols & Monitoring: Conduct regular foot and vehicle patrols of the training ground and surrounding areas. Monitor CCTV systems and alarm panels, reporting any irregularities or suspicious activity. Ensure perimeter security, gates and building are locked/unlocked according to schedule. Incident Response:...

About The Role   Role Purpose As part of the Public Area Cleaning Team you'll play a key role in ensuring the Toughsheet Community Stadium remain clean, safe and welcoming, for fans, staff and visitors on matchdays and during events.   Main areas of responsibility Carry out general cleaning tasks across the stadium, including cleaning stands, seats and concourse areas, public toilets and changing rooms, hospitality suites, kitchens and lounges, offices and back of house areas. Sweep, mop, hoover and disinfect high traffic areas. Empty bins, ensuring waste is disposed of correctly. Restock soap, toilet paper and sanitiser dispensers. Identify and report any maintenance or health and safety issues. Work as part of a team to meet tight cleaning deadlines before and after fixtures/events. Maintain high standards of cleanliness and hygiene in line with club standards. General Responsibilities...

About the role We have an exciting opportunity for an individual to join our Liverpool FC team as a Operational Administrator at our Distribution Centre. This role will be working side by side with our operational team and is a warehouse shop-floor based role. In this role, you will provide vital administrative support to Supervisors and operational teams, ensuring smooth order processing, accurate reporting, and ongoing SLA compliance. You will investigate exceptions, monitor stock and operational data, compile reports, and work closely with internal and external stakeholders to resolve queries. You’ll also support team rostering, training, and onboarding activities, while contributing to process improvements across the operation. Your work will ensure data is accurate, compliant, and clearly communicated to management, helping to inform decisions and drive strong operational performance. What will you be doing? Order Processing &...

🔥  Duty Manager at Powerleague  🔥 Be the Heart of the Action. Lead the Shift. Deliver the Game Do you thrive in a fast- paced environment where no two days are the same? At Powerleague, we’re looking for a  Duty Manager  to support the day- to- day operations of one of our leading 5- a- side football venues. If you’re passionate about sport, leadership and delivering brilliant customer service- this is your chance to step up and make your mark. 👟  About Powerleague Powerleague is the UK’s original and largest provider of small- sided football. Our state of the art pitches and venues are a  community hub , a place where people come together to play, connect and grow. With over 40 centres across the UK, we’re on a mission to bring small sided football and padel to everyone and you could be a key player in our journey. You’ll be the heart and soul of your club — leading a talented team, delighting...

About the role We have exciting opportunity for an individual to join our Liverpool FC team as Retail Sales Advisor at our Chester Store.   We’re looking for individuals who are passionate about customer service and enjoy working as part of a team. In this role you will be responsible for ensuring that the overall customer experience within the Liverpool Football Club Store is to the highest possible standard.   What will you be doing?   Dealing with customer sales and refunds, ensuring a focus on customer care and the customer experience. Till work including processing cash and card payments. Gaining and building upon Product knowledge to provide advice and guidance on product selection to customers. Basic Sales Management through driving the AVS, UPT and Conversion by offering add on sales and upselling. Merchandising/display. Stock shrinkage and cash flow controls. Supporting in receiving and storing the delivery...

About the role Register an interest for our Casual Opportunities at our Chester Store  We’re looking for individuals who are passionate about customer service and enjoy working as part of a team. What will you be doing? Dealing with customer sales and refunds, ensuring a focus on customer care and the customer experience. Till work including processing cash and card payments. Gaining and building upon Product knowledge to provide advice and guidance on product selection to customers. Basic Sales Management through driving the AVS, UPT and Conversion by offering add on sales and upselling. Merchandising/display. Stock shrinkage and cash flow controls. Supporting in receiving and storing the delivery of large amounts of stock. Who are we looking for? To be successful in this role, you will have retail and/or customer service experience, with excellent numeracy and literacy skills. Having strong interpersonal and...

Purpose of the Role To support the line managers in all shop and ticket office activities in particular through improving and developing business for the club by pro-active sales activity and ensuring the highest standards of customer service. The role will offer work on match days, non-match day Saturdays and various hours during the week on an ad hoc, zero hours basis, (days, evenings and weekends).    Key Responsibilities Ensure all customers are served promptly and efficiently whilst maintaining the highest standards of customer service and professionalism Dealing with ticket and merchandising sales in the Red and White Shop and ensuring customers are served in a timely manner, both in person and over the telephone. Up selling of all fixtures, both home and away, which we have on sale along with the sales of season tickets. Support the line managers in ensuring that all shop and ticket prices are correct and all appropriate...

Join Wrexham AFC - because history doesn’t write itself The Role The Fan Services Manager is responsible for leading the Club’s centralised supporter contact function, ensuring an outstanding, consistent, and measurable service experience across all communication channels. This role ensures the team delivers timely, accurate, empathetic service, while using insight and reporting to continuously improve the supporter journey. The postholder will manage the Fan Services Advisors/Specialists and act as the escalation point for complex queries and complaints, supporting the Club’s ambition to deliver a Premier-League-standard fan experience. Main Responsibilities: Team Leadership & Performance Lead, develop, and mentor the Fan Services team to deliver exceptional service standards. Set clear KPIs including response times, first-contact resolution, satisfaction and quality scores. Build a positive, supporter-focused culture with strong ownership and...

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.  The Role:   The Hospitality Experience Manager will lead and motivate a team of Account Managers dedicated to delivering exceptional service to seasonal hospitality clients. This role is responsible for strengthening client relationships, driving operational excellence, and enhancing the overall experience through effective reward and benefit...

Location:   Manchester, GB Opening Date:   5 Mar 2026 Full Time / Part Time:   Full Time Contract Type:   Permanent Closing Date of Applications - 19/03/2026   Our Story   Established in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with total or partial ownership of twelve clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a century.     Our Winning Team   Our purpose is to empower better lives through football. We are proud of the role...

Location:   Manchester, GB Opening Date:   13 Jan 2026 Full Time / Part Time:   Full Time Contract Type:   Permanent   Our Story     At Manchester City Women, we are proud to be part of City Football Group and one of the leading clubs in women’s football, competing at the highest level in the Women’s Super League, domestic cups, and European competition. Based at the Etihad Campus in Manchester, our team is built on ambition, innovation, and a commitment to excellence both on and off the pitch. We are passionate about developing the women’s game, inspiring the next generation of players and fans, and fostering an inclusive culture where everyone can thrive.   The team plays its home fixtures at Joie Stadium, a 7,000 capacity arena. The stadium sits on the wider Etihad...

  Our Story   At Manchester City Women, we are proud to be part of City Football Group and one of the leading clubs in women’s football, competing at the highest level in the Women’s Super League, domestic cups, and European competition. Based at the Etihad Campus in Manchester, our team is built on ambition, innovation, and a commitment to excellence both on and off the pitch. We are passionate about developing the women’s game, inspiring the next generation of players and fans, and fostering an inclusive culture where everyone can thrive.   The team plays its home fixtures at Joie Stadium, a 7,000 capacity arena. The stadium sits on the wider Etihad Campus, which also encompasses the City Football Academy, where we are building a new world-class Women’s First Team Training Centre.   Our Winning Team   Manchester City continues to invest in world-leading facilities that support excellence across the club. Our newly developed,...

At Manchester United our aim is to Win the United Way – and the quality of our behind-the scenes team sets us apart from the competition. Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent training, with recognition and rewards for the part each individual plays. Sounding good so far? The Purpose: We are looking for a new member to join our Groundstaff team based at Old Trafford to carry out general duties throughout the stadium which include cleaning, portering duties and assisting with preparation of the stadium bowl/all external areas for Tour visitors/events and matches. The Role: To work effectively within your team and actively support as necessary, this includes supporting colleagues who work in Exec cleaning and match day casual staff. Carry out commercial cleaning duties on a regular basis using industrial cleaning equipment....

Wigan Athletic Academy – Lead Foundation Phase Coach 📍  Location: Wigan Athletic Academy, Stadium Way 📑 Contract: Full-time 👤 Reports to: Head of Coaching and Player Pathways ⏳ Hours: 37.5 per week 📅 Closing Date: Wednesday 18 th  March 2026, 11:59pm Role Overview Develop and maintain an elite environment, including provision of high-quality coaching for the progression and development of Foundation Phase players, promoting the Academy Philosophy, Vision and Culture/ Values at all times. Key responsibilities and duties: Conduct & Expectancies: To act in a manner appropriate to a representative of Wigan Athletic FC To ensure that all players, in their charge, also act in an appropriate fashion Promote the Academy & Clubs ‘Football Culture & Philosophy’ To enforce the player and parent code of conduct Enthuse and communicate with U9-U12 year olds Manage & enforce the required...

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success. The Role: We are looking for a highly skilled Information Security Engineer with deep technical expertise in security tooling across both on-premise and cloud environments. You will lead threat detection, incident response, and security architecture efforts within a hybrid environment. This is a highly technical engineering role, where you’ll be...

DURATION OF 15 MONTHS Job purpose: The purpose of the Community Activator Coach Apprenticeship role is to inspire, support and motivate local people to lead healthier, more active lives by using the power of physical activity, organised play and sport. The role exists to engage individuals, families and community groups who are inactive, have low confidence, or face barriers to taking part in physical activity, helping them build positive habits and improve their overall wellbeing. Working at the heart of the community, the Community Activator Coach Apprenticeship creates welcoming, inclusive and enjoyable activity opportunities tailored to local needs. The role blends practical coaching, behaviour‑change support and community engagement to help people take their first steps towards a more active lifestyle. Coaches build rapport, form meaningful relationships and act as positive role models for young people, families and residents with low activity levels.   The...

About The Role   JOB PURPOSE The Senior Physiotherapist will be a qualified Physiotherapist registered with the CSP and HCPC and will be responsible for leading the clubs Medical Department in the development, organisation, co-ordination and implementation of all medical related matters to First Team players and department staff. This post is expected to optimise the player availability and enhance the medical support of Rotherham United First Team players through the provision of footballs best scientific and medical practice. The Senior Physiotherapist is expected to have excellent leadership qualities to drive professional standards and ensure job fulfilment of the department staff. The Senior Physiotherapist should also establish and maintain an effective professional network that includes, but is not limited to, university links for incorporating student learning schemes and furthering research projects within the club. KEY...