22 customer service jobs found

At Manchester United, we want to create a high-performance culture where everyone can be their best and thrive. We are committed to the continual growth and development of colleagues through access to skills platforms such as LinkedIn Learning. We also offer a range of wellbeing support, including an employee assistance programme, access to health checks, digital GPs & nutritionists through Aviva Digicare+ Workplace, enhanced family leave, plus schemes such as Cycle 2 Work and holiday purchasing, where you can buy up to 10 extra days of additional leave. When working onsite, you’ll have access to a complimentary lunch and parking every day, alongside gym facilities and regular colleague socials. From a reward perspective, in recognition of high performance, all colleagues are entitled to an annual performance bonus. As a member of our team, you’ll also gain access to an exclusive range of club and partner discounts via our benefits platform, United Rewards....

Job Title: Assistant Head of Catering & Events Hours: 37.5hrs per week Location: Based at Elland Road Closing: Monday 9th March 2026 Job Overview At Leeds United, we know that success on the pitch starts with strength behind the scenes. Are you passionate about creating unforgettable experiences and thriving in a fast-paced, high-energy environment? Our fantastic Catering and Events team deliver exceptional hospitality experiences, both on matchdays and during non-matchday events. From electrifying stadium atmospheres to bespoke private functions, you’ll be at the heart of making every event seamless, memorable, and truly special for our guests who visit us at Elland Road. In this newly created role, you will be responsible for the day-to-day management of the Club’s catering and events operation. Reporting directly to the Head of Catering and Events, you will proactively support the implementation of the Club’s events strategy...

DisAbility Foundation Coach – Fulham FC Foundation Fulham Football Club Foundation is looking for an inspiring, enthusiastic, and ambitious coach with a genuine passion and desire to work with children, young people, and adults with disabilities and additional needs. This is an exciting opportunity to join a dedicated team delivering high-quality sports and enrichment programmes. Role Overview As a DisAbility Foundation Coach, you will deliver engaging Physical Education and community football sessions across a variety of programmes, including Pan DisAbility Hubs, Active Autism, DS Badgers, Frame Football, Blind Football, and Pan DisAbility Soccer Schools. Working closely with the Senior DisAbility Development Manager, you will support curriculum development, programme delivery, and teacher training. You will also build strong relationships with schools and community partners, contribute to holiday programmes, and ensure the highest level of customer service. The...

Salary:  Please state your expectations within your application Engagement:  Casual position offering variable hours on a flexible basis Location:  The City Ground, Nottingham, NG2 5FJ Working Arrangements:  On site Closing Date For Applications:  14th March 2025 Role Overview To assist customers with purchases in store and over the telephone offering the highest levels of customer service all the time working to maintain high store standards. Key Responsibilities: • Serve and advise customers and help to find the goods they want. • Handle payments by cash or card. • Professionally handle complaints, even when working with difficult situations. • To exceed customer expectations by going the extra mile in unique situations. • Ability to demonstrate a friendly style and work effectively under pressure. • Advise on the availability of stock and any special promotions. • Give information on products...

Job description An exciting opportunity has arisen for an IT Support Analyst to join our IT team based at our training Ground at Motspur Park. The position purpose is to provide 1st/2nd line technical and operational support for all IT hardware and services throughout Fulham Football Club. Supporting users both remotely and on site. Job requirements The following qualifications and experience are essential: · Windows 10/11, MacOS · MS Office 365 Suite · Installation/Configuration/Troubleshooting of PC/Laptop/Mac hardware/software · Basic Active Directory account administration · Understanding of Backup Technologies · Mobile devices, iOS, Android · Working in a high-pressure environment including supporting VIPs · Experience working On Call and out of hours   The following qualifications and experience are desirable: · Experience in understanding...

Kickstart your career Leicester City Football Club as Security Officer! Contract Type:  Permanent Hours Per Week:  38.5 Hours - with a 4 day shift pattern  Do you have the drive and passion to make a real impact at Leicester City Football Club? About The Role & Who We’re Scouting We’re on the lookout for a passionate and skilled Security Officer to join our squad at Leicester City Football Club. As Security Officer, you’ll play a key role in ensuring the well-being, health, safety and security of staff, contractors, customers and guests.  Your responsibilities will include:  Monitoring contractors and guests to ensure their wellbeing and Health & Safety while on LCFC property To report all breaches of security in accordance with standard procedure. To prevent unauthorized access to the site and restrict access to certain areas within the site as operational demands dictate Record and...

About the role Liverpool Football Club is seeking confident, professional individuals who are passionate about providing exceptional customer service. As a Casual Hospitality Host, you will play a key role in creating a memorable experience for our guests during match days and events throughout the season. This role offers the chance to work at one of the world’s most iconic football stadiums, in a supportive and professional team. With casual shifts and complimentary Stagecoach transport on match days. If you have a wealth of experience and a professional, friendly approach, this is a great opportunity to bring your skills to a dynamic environment.   What will you be doing in the role? Conducting ticket checks, bag searches, and security wanding to ensure a safe environment for all guests. Escorting guests to their designated boxes, suites, and tables with professionalism and care. Overseeing guest access at doors, escalators, and...

Be part of our journey... Location: St Marys Stadium   Hours: Monday - Sunday Flexible Contract Type: Casual     Criminal Record Check: DBS Enhanced with Childs Barred   What is the role?   We are looking for an Entertainment Front of House team to provide a warm and welcoming service to all visitors of our new 7-day indoor leisure entertainment venue!      What will you be doing?   You will be providing excellent customer service and ensuring daily activities run smoothly and efficiently, resulting in an enjoyable experience for all.   Duties will include: Providing amazing service Checking in guests and introducing the gameplay Accurately taking payments Preparing the floor and bar area for service Serving food and drinks to our guests Preparing cocktails and drinks Climbing and high ropes assistance...

Location:   Manchester, GB Opening Date:   13 Jan 2026 Full Time / Part Time:   Full Time Contract Type:   Permanent   Our Story     At Manchester City Women, we are proud to be part of City Football Group and one of the leading clubs in women’s football, competing at the highest level in the Women’s Super League, domestic cups, and European competition. Based at the Etihad Campus in Manchester, our team is built on ambition, innovation, and a commitment to excellence both on and off the pitch. We are passionate about developing the women’s game, inspiring the next generation of players and fans, and fostering an inclusive culture where everyone can thrive.   The team plays its home fixtures at Joie Stadium, a 7,000 capacity arena. The stadium sits on the wider Etihad...

JOB TITLE: Lead Data Engineer DEPARTMENT: Business Data LOCATION: Stamford Bridge (Hybrid: 4 days per month remote) CONTRACT: Permanent / Full-time   Closing date: 26th March We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.   Role Overview Chelsea Football Club is seeking an experienced and innovative Lead Data Engineer to shape the technical vision and delivery of a next-generation data platform that underpins the club’s commercial, digital and fan-engagement strategy. This role will lead the evolution of Chelsea’s centralised data ecosystem, ensuring our data is accurate, accessible, secure and capable of powering world-class fan experiences.   As a Lead Data Engineer within the Business Insights &...

Location:   Manchester, GB Opening Date:   25 Feb 2026 Full Time / Part Time:   Full Time Contract Type:   Permanent Closing Date of Applications – 16 March 2026 Please note, this role involves occasional weekend/evening work to cover men’s and women’s matches and events.   Our Story   Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.   MCFC is built on a vision for sustainability, with an academy structure designed...

About the role Are you a Salesforce Administrator with a passion for driving impactful marketing campaigns and transforming data into powerful insights? We’re looking for an energetic, forward‑thinking individual to join our Marketing team and play a key role in shaping the future of our club’s marketing and sales success. In this role, you’ll take ownership of the management of our Salesforce environment, technically owning the development of the platform, sending out marketing campaigns and supporting the sales team to ensure that leads and contacts are managed efficiently. As part of a highly collaborative team, you will support the club’s data and marketing technology capabilities, driving sales lead management, marketing automation, sales process optimisation, and insightful reporting. Your work will directly support our sales and account management teams to achieve ambitious targets in the acquisition and retention of Hospitality and...

Contract:  Casual Location:  The Nigel Doughty Academy, Nottingham, NG2 7SR Working Arrangements:  On site Key Tasks and Responsibilities: Assist with the setting up service counters, serving food and clear down of area afterwards. Assist with the cleaning of all crockery, cutlery and service utensils. Ensure the highest possible standards of presentation by ensuring that displays, fixtures, fittings and premises are maintained in accordance with the cleaning schedule. Deal with customer queries or requests in a polite and efficient manner. Present a smart, professional appearance and good personal hygiene. Maintain standards of safety and hygiene as per current legislation and other statutory requirements. Attend meetings and training sessions as required. Report any incidents of accident, fire, theft, loss or damage and act as appropriately. Carry out any reasonable request from any member of the Management team within...

Location:   Manchester, GB Opening Date:   17 Feb 2026 Full Time / Part Time:   Full Time Contract Type:   Fixed Term Closing Date of Applications – 13th March 2026     Our Story Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.   Our Winning Team   MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in which we...

Job description The  Operations Lead, Hospitality  is accountable for the end-to-end hospitality operating model and matchday execution across the Club’s premium experience ecosystem.   The role owns the translation of commercial intent into consistent, scalable and exceptional experience delivery, ensuring every premium matchday experience is delivered in-line with the Club’s guest experience standards, brand integrity and long-term commercial growth opportunities.   Working closely with multiple internal and external stakeholders – including sales, member services and experience, catering and ticketing - the role sets and enforces our hospitality operating standards, leads matchday readiness and execution, and acts as the senior operational authority for hospitality on and around event days.   Job requirements The  Operations Lead, Hospitality  must have: Proven experience owning and leading...

At Manchester United our aim is to Win the United Way – and the quality of our behind-the scenes team sets us apart from the competition. Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent training, with recognition and rewards for the part each individual plays. Sounding good so far? The Purpose: We are looking for a new member to join our Groundstaff team based at Old Trafford to carry out general duties throughout the stadium which include cleaning, portering duties and assisting with preparation of the stadium bowl/all external areas for Tour visitors/events and matches. The Role: To work effectively within your team and actively support as necessary, this includes supporting colleagues who work in Exec cleaning and match day casual staff. Carry out commercial cleaning duties on a regular basis using industrial cleaning equipment....

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success. The Role: We are looking for a highly skilled Information Security Engineer with deep technical expertise in security tooling across both on-premise and cloud environments. You will lead threat detection, incident response, and security architecture efforts within a hybrid environment. This is a highly technical engineering role, where you’ll be hands-on...

Location:   Manchester, GB Opening Date:   26 Feb 2026 Full Time / Part Time:   Full Time Contract Type:   Permanent Closing Date of Applications – 16 March 2026 Please note, this role involves occasional weekend/evening work to cover men’s and women’s matches and events.   Our Story   Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.   MCFC is built on a vision for sustainability, with an academy structure designed to...

Commitment:  25 hours a week, August 2026 to May 2027 Location:  The Nigel Doughty Academy, Nottingham, NG2 7SR Department:  First Team Coaching Role Overview: We are looking for a proactive individual with excellent attention to detail to join our team as a Data Insights Intern for the 2026/2027 season. This role will run parallel to an MSc programme based in the United Kingdom. The successful candidate will be working across the Club to support analytics provision across multiple departments with a focus on translating data into actionable insights that enhance decision-making. In the role, you will be exposed to platforms, software, data sources, key stakeholders and processes that will offer invaluable experience for your future career in professional sports. In order to get the best from this opportunity, applicants must be able to commit to the position for the entire 2026-27 season. You will be based at the Nigel Doughty Training Ground...

Are you passionate about football and looking for a unique opportunity to make a difference in the lives of young athletes, aged 15-21?   Fulham FC is seeking warm and welcoming host families to provide a safe and supportive home environment to support our Academy players who will be required to live away from home to fulfil their education and football training at our club.   As a host parent, you will play an essential role in helping our players thrive both on and off the pitch. You'll provide a comfortable living space, home-cooked meals, emotional support and help them to adjust to life away from home as they focus on their training and academic pursuits.   What we are looking for: A friendly, caring family or individual with a spare room A willingness to provide support, guidance, and encouragement to our young players A safe and welcoming home environment Support our young people by teaching them basic independent living and...