55 customer service jobs found

COMPANY BACKGROUND The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park.  The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state. PURPOSE OF THE JOB The Director, Guest Services, is responsible for providing best-in-class experience for all fans, guests and visitors attending events...

POSITION SUMMARY: Houston Dash is seeking candidates for the position of Account Executive, Membership Sales. At the Dynamo FC and Dash, we pride ourselves on bringing the Houston community together to enjoy the beautiful game of soccer that we love! The Account Executive, Membership Sales would look to grow the game by generating new business through sale of Season Memberships, Partial Plans, Group Tickets and Premium Hospitality areas at Shell Energy Stadium to various prospects and clients in the Houston community. Our collaborative team will work together to continue the tremendous progress of the National Women’s Soccer League and grow one of the premiere fan bases within the league!   THE PITCH Take the next step in your career in sports ticket sales: you'll be making various outbound attempts to continue to grow our fan base by reaching out to qualified Dash ticket prospects to sell different ticket options. You’ll develop and manage...

The Membership Services Specialist is responsible for providing world-class customer service to Nashville SC season ticket members.  The Membership Services Specialist will manage an assigned base of season ticket member accounts, building strong relationships throughout the year to maximize renewals while delivering an extraordinary fan experience.  This position will report to the Senior Director of Premium Services.     RESPONSIBILITIES: Build and maintain strong relationships with assigned season ticket members, driving effective communication through phone calls, emails, face to face meetings, match visits, events and other various channels.  Prioritize season ticket member retention and satisfaction as a liaison between the season ticket members and the club.   Strive to achieve designated revenue goals each year through renewals, new business referrals, seat add-ons, relocations and upgrades.  Assist in coordinating season...

About Nashville SC & Huntsville City FC Nashville Soccer Cub competes in Major League Soccer and calls GEODIS Park home — the largest soccer-specific stadium in the league. Together with our MLS NEXT Pro affiliate, Huntsville City FC, we’re building an organization driven by passion, ambition, and community. We are proud to be 2025 Lamar Hunt U.S. Open Cup Champions and to continue growing a culture that celebrates authenticity, inclusivity, and teamwork — both on and off the field. The Director of Licensing & Merchandise will lead the strategy, execution, and growth of Nashville SC’s consumer products business. This role is responsible for strengthening brand affinity both within and beyond the fan base, ensuring brand integrity across all licensed and promotional merchandise, and driving revenue through best-in-class product development, retail strategy, and licensing partnerships.    This role will oversee all consumer...

Position :                                          Ticket Operations Assistant Department:                                   Ticket Operations Reporting Relationship:              Reports to the Ticket Operations Manager Status:                                               Full-Time (Non-Exempt)   About Charlotte FC Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club’s mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is...

TITLE:  Sales Academy Representative, Orlando City SC & Orlando Pride  DEPARTMENT:  Ticket Sales  REPORTS TO:  Manager, Orlando City Sales Academy FLSA:  Salaried + Commissions, Non-Exempt   WHAT SETS YOU APART The Sales Academy program provides entry-level sports business executives with the opportunity to learn the business side of professional sports through selling full menu ticketing products. With a focus on consistent training and development through personalized one-on-one coaching, the Sales Academy program will build the foundation needed for a long and successful career in the revenue-generating side of sports business. The Sales Academy Representative is responsible for generating new business through the sale of Orlando City and Orlando Pride full season, group, partial plan and premium hospitality ticket inventory through cold-calling, face-to-face appointments, and networking.   ...

Summary As a Guest Experience Ambassador at Audi Field, you are not just working events; you are creating moments that fans will remember long after the final whistle. Every interaction you have plays a role in shaping how our guests feel, how our brand is represented, and how our stadium is experienced. Our mission is simple and powerful:  To deliver a safe, welcoming, and unforgettable guest experience while fostering a positive, respectful, and inclusive work environment. At Audi Field, we are committed to uplifting our community, our staff, and our club, and that starts with you.  Who We Are The Audi Field Guest Experience Team is a part-time team of front-line professionals who serve as the face of the stadium for every guest who walks through our gates. Our team supports all home matches and major events hosted at Audi Field, including: D.C. United (MLS) Washington Spirit (NWSL) DC Defenders (UFL) DC Power FC (USL Super...

Job Summary   D.C. Soccer, LLC is seeking Security Operators (SOs) to provide part-time security coverage at Audi Field during special events. Responsibilities include ensuring high-quality security services to protect individuals and property and communicating effectively with security and operational teams. Compensation $22/hr Responsibilities Provide excellent security services at the venue. Communicate effectively and efficiently with security and surveillance teams using radio and phone communications. Monitor and operate facility cameras and computer systems. Report safety concerns and security breaches. Handle security issues and emergency situations appropriately. Participate in security/safety training programs. Perform regular patrols in order to maintain a safe, orderly, and secure venue. Authorize entrance of vehicles or people on the property, when prior notice has been given. Remove trespassers from premises and secure...

Description Do you have a passion for marketing, promotions, and fan development? The Columbus Crew is looking for outgoing and engaging college students to serve as Corporate Partnerships Matchday Activation interns for the 2026 MLS season. This position provides a variety of sports-marketing related learning experiences, specifically in event production and fan experience.   Opportunities & Responsibilities Execute matchday activations including coordinating with corporate partners, on-site vendors, placing banners, setting up tents, tables, and running supporter engagement stations Demonstrate and maintain Crew brand standards while serving as an ambassador of the brand and our partner businesses Assist in executing in-match experiences and pre/post-match activations Provide a fun, entertaining and positive experience by interacting and engaging with Lower.com Field guests Promote the Crew by creating a positive and exciting...

Essential Functions:  Interact positively with guests throughout their visit.  Know, understand, and enforce all stadium policies and procedures.  Utilize technology such as digital ticket scanners, Apps, and tablets to assist guests.  Troubleshoot Guest-related matters in a professional and courteous way.  Effective communicator in giving directions and instructions.  Active Listening and situational awareness to recognize key situations.  Flexibility to serve in multiple roles and multiple locations during events.  Represent the Crew and MLS in all interactions.  Typical Experience Team Roles:  Ticket Takers, Ushers, Greeters, Tour Guides, Special Event Attendants, Mobility Assistance Team, Desk Attendants. Potential for growth into part time supervisor/management roles.  Minimum Requirements:  Ambition to provide the ultimate service and create a positive impact on...

Job Title:  Box Office Representative Department:  Ticket Operations Reports to:  Manager of Ticket Operations Job Summary Box Office Representatives assist customers with the selection and purchase of their tickets, while providing helpful information and a high level of customer service. Box Office Representatives are commonly the first point of contact for guests attending a match, so they set the tone for the entire fan experience.  Box Office Representatives greet each guest and respond to each request in a friendly and polite manner, while giving guidance and direction for any further needs.  The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 – 6 hours on game day at TQL Stadium. Your day will include arriving to TQL Stadium 3 hours before kickoff and working for the duration of the game (about 2 hours). What You’ll Do:...

Join FC Cincinnati Ticket Sales & Service Talent Pool! We're always eager to connect with passionate, talented individuals interested in joining our Ticketing team—even if there's no current opening that matches your skills. On our team, we believe  Attitude + Effort = Results . If that mindset resonates with you, you might be a great fit.   By submitting your resume here, you’ll become part of our Ticketing Talent Pool. Our team regularly reviews submissions and will reach out only if an opportunity arises that aligns with your experience and interests.   Learn more about our four ticketing verticals below and what each is looking for:   Membership Services:  FC Cincinnati is searching for a driven and focused sales professional, ready to take the next step in their career as an Account Executive, Membership Services, who will serve as an integral part of the sales and ticketing staff with a primary focus of...

Department: Ticketing Reports To: Director, Ticket Operations POSITION OVERVIEW The Ticket Office Representative is a part-time, event-day position responsible for providing exceptional customer service and assisting fans with ticket purchases and inquiries at GEODIS Park. This role plays an important part in delivering a seamless matchday experience by supporting ticket sales, processing transactions, and resolving ticket-related questions. Applicants must reside in the Nashville area. RESPONSIBILITIES Process ticket sales through Ticketmaster and assist guests with ticket purchases and ticketing issues. Provide clear, friendly, and professional customer service throughout all interactions. Address general inquiries related to seating options, pricing, stadium policies, and event information. Accurately complete credit card and cash transactions in accordance with Club procedures. Reconcile and balance cash drawers at the end of each shift....

ABOUT NASHVILLE SC: Nashville is America’s “It City” and one of the fastest-growing soccer hubs in the country. From hosting the CONCACAF Gold Cup to FIFA World Cup Qualifiers and the FIFA Club World Cup, Music City has quickly become a destination for some of the sport’s most prominent events. Nashville SC has the largest soccer-specific stadium in Major League Soccer and in 2025 made Tennessee state history by becoming its first professional sports team champion!   POSITION OVERVIEW:  The Account Executive, Ticket Sales is responsible for generating new revenue through the sale of season tickets, premium seating, and group ticket packages for Nashville SC. This role will have a primary focus on full season memberships and premium inventory, while also contributing to group sales and select non-soccer events at GEODIS Park (concerts, international matches, and more). The Account Executive will report directly to the Manager of Ticket...

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.  Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.  If you want to be challenged to up your game and make a...

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.    Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.  If you want to be challenged to up your game and...

Position:                                  Ticket Sales Manager Department:                          Ticket Sales & Services Status:                                      Full-time (Exempt) Reporting Relationship:     Reports to Director of Ticket Sales & Services   About Charlotte FC Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club’s mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is committed to driving growth through the sport and community outreach. Charlotte FC is owned by David Tepper and is a part...

Position:                                   Intern -Marketing CLTFC  Department:                           Marketing Reporting Relationship:      Reports to Marketing Manager Status:                                      Intern (Non-exempt) Duration:                                Temporary - Runs through the end of the 2026 Charlotte FC season, to include potential playoffs.   About Charlotte FC Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club’s mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive,...

Job Title:  Mascot Performer  Department:  Events Reports To:  Director of Events & Live Experience, Fan Engagement Employment Type:  Part-Time, Hourly FLSA Status : Non-Exempt Role Type:  100% Individual Contributor Rate:  $25/hr   OUR CLUB Seattle Sounders FC is a progressive high performing collection of people who strive to achieve the highest levels of our sport while making a transformative impact in our communities in the best soccer city in America. Our culture is focused on serving one of the most passionate sports fan bases in North America who are invested in the Sounders as much for our commitment to making a positive impact in our communities as they are for winning the 2019 MLS Cup, 2022 CONCACAF Champions League, and the 2025 Leagues Cup on home soil. We exist to create special moments like these, where we enrich lives and unify our fans and city...

TITLE:  Premium Account Executive DEPARTMENT:  Ticket Sales REPORTS TO:  Senior Director of Ticket Sales  FLSA:  Salaried + Commissions; Exempt   WHAT SETS YOU APART Is prospecting, pitching & selling to local business leaders your passion? Do you enjoy building relationships and partnerships? We are looking for a self-driven, resourceful, positive individual with excellent interpersonal skills to join our Ticket Sales team. You will be responsible for selling available inventory inside our premium seating areas including luxury suites, Audi Sport Club, Sideline Social, Concourse Boxes West Club, and group hospitality areas.    ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for maximizing revenue through over the phone & face to face sales of Orlando City and Orlando Pride premium products including multi-year luxury suite rentals, single match luxury suite rentals, multi-year Audi...