32 jobs found in Hayes

Job description The  Operations Lead, Hospitality  is accountable for the end-to-end hospitality operating model and matchday execution across the Club’s premium experience ecosystem.   The role owns the translation of commercial intent into consistent, scalable and exceptional experience delivery, ensuring every premium matchday experience is delivered in-line with the Club’s guest experience standards, brand integrity and long-term commercial growth opportunities.   Working closely with multiple internal and external stakeholders – including sales, member services and experience, catering and ticketing - the role sets and enforces our hospitality operating standards, leads matchday readiness and execution, and acts as the senior operational authority for hospitality on and around event days.   Job requirements The  Operations Lead, Hospitality  must have: Proven experience owning and leading...

Job Description The Sales Operations Manager, Hospitality is responsible for the systems, processes, data governance, and operational readiness that the Club’s end-to-end premium sales, servicing, renewal, and matchday delivery operation rely on.  Your goal is to ensure that every part of the premium customer journey - from first enquiry through to matchday delivery and retention - is supported by disciplined workflows, accurate and trusted data, and clear cross-functional ownership.  This role exists to protect and enable premium revenue by ensuring sales activity is operationally sound, delivery-ready, and consistently executed. Your work directly supports revenue confidence, operational consistency, and industry-leading customer experience across both seasonal and match-by-match hospitality products.  This is a hands-on, cross-functional role that connects commercial performance, operational delivery, and technical systems, with a clear focus on...

Job Description   The Account & Member Experience Executive, Hospitality supports the delivery of a high-quality, consistent, and detail-led hospitality member and guest experience across The Riverside, working closely with the Account Management and Member Experience teams.  The role helps ensure premium members receive professional, reliable and exceptional service across day-to-day interactions, matchdays, and year-round events. You will act as a trusted operational support, owning defined member interactions and tasks through to completion, and ensuring issues are followed up, resolved, or escalated appropriately.    This is a hands-on role requiring strong organisation, attention to detail, and a clear sense of accountability. Your work directly contributes to member satisfaction, retention, and the overall credibility of The Riverside’s premium hospitality experience.    Job Requirements The Account...

Job Description   The Senior Sales Executive, Hospitality  is responsible for delivering premium hospitality revenue across  both match-by-match experiences and seasonal hospitality memberships, working with some of the Club’s  warmest and most valuable audiences, including inbound enquiries, previous buyers and existing  relationships.  You’ll operate as a trusted, high-performing seller, leading consultative, value-led sales conversations that  convert interest into repeat matchday visits and longer-term seasonal commitments, while supporting the  development of Sales Executives through informal mentoring and best practice.  This is a senior individual contributor role, requiring confidence handling high-value enquiries, guiding  buying decisions across different usage types, and positively influencing team standards and performance.   Job Requirements The  Senior Sales...

Job Description   The Sales Executive, Hospitality plays a frontline role in driving premium hospitality revenue across both match-by-match experiences and seasonal hospitality memberships, converting enquiries into bookings and first-time buyers into repeat guests.  This is a fast-paced, target-driven role suited to someone who enjoys engaging customers, building relationships and closing value-led sales, while developing their skills in a premium, experience-led environment.  You’ll be trusted with real responsibility, clear targets and a genuine opportunity to build a career in sales within premium sports hospitality and live events.    Job Requirements The Sales Executive, Hospitality must have:  A confident, professional communication style and clear comfort holding sales conversations with customers Experience in a premium sales, hospitality, membership or service-led role, with...

Job Description   The Sales Lead, Hospitality is accountable for the conversion, growth and integrity of premium hospitality revenue generated from the Club’s existing and inbound audiences.  The role owns the premium inside sales operating model, defining how demand is curated, qualified and converted. It is responsible for ensuring that every sale is accurately scoped, clearly communicated and operationally deliverable, protecting experience quality, delivery credibility and long-term customer value.  Operating as the senior authority for premium inside sales execution, the role works closely with Business Development, Account Management, Operations, Marketing and CRM to ensure disciplined conversion and reliable forecasting.    Job Requirements The Sales Lead, Hospitality must have:  Proven experience owning and leading an inside-sales or conversion-focused sales function within a premium,...

Job Description The Business Development Lead, Hospitality is accountable for delivering net-new premium revenue across The Riverside’s seasonal and matchday hospitality experiences. This is a pure new business role, focused entirely on acquiring and converting new premium customers across seasonal memberships and ad-hoc experiences.    Leading a dedicated new business function, you will develop and own our end-to-end proactive acquisition strategy: identifying priority audiences, building clear outreach and engagement plans, setting proactive activity standards, and converting strong prospects into long-term clients. You will drive sustainable premium new revenue growth, working closely with the Head of Sales & Business Development and cross-functionally to keep all new business activity consistent and aligned with wider commercial objectives.   Job Requirements The Business Development Lead, Hospitality must...

About The Role   In addition to the Hospitality Steward role the hospitality coordinator role requires you to – Organise and manage a security team within a cooperate environment. Relay information from the Safety officer to the hospitality staff as part of a briefing. Ensure that hospitality staff are conducting their roles adequately. Dealing with any issues that occur within hospitality from a safety perspective. Working with the chief steward in managing and motivating hospitality staff Working with the hospitality manager in staff deployments & Hospitality items Ensure that all staff are customer focused and trained for safety including evacuations. Be the point of call and direct link to the control room with any issues within hospitality areas.   About The Candidate Person specification Enthusiastic individual who is willing to develop...

About The Role   Role Purpose To lead the operational teams responsible for events delivery across matchday hospitality and non-matchday conferences and events, ensuring exceptional service whilst managing budgets and costs effectively.   Main areas of responsibility   Operational Management: Lead the day-to-day operations of all matchday hospitality and non-matchday events. Oversee the planning and delivery of all matchday hospitality and non-matchday events. Ensure flawless execution of events in line with BWFC standards, customer contracts and agreed SLAs, as well as adherence to all health & safety, licensing, and legal requirements.  Financial Stewardship: Hold ownership of the financial performance of hospitality and events operations, with clear accountability for cost control, margins, and delivery against budget. Produce clear, structured performance...

About the role Liverpool Football Club is seeking confident, professional individuals who are passionate about providing exceptional customer service. As a Casual Hospitality Host, you will play a key role in creating a memorable experience for our guests during match days and events throughout the season. This role offers the chance to work at one of the world’s most iconic football stadiums, in a supportive and professional team. With casual shifts and complimentary Stagecoach transport on match days. If you have a wealth of experience and a professional, friendly approach, this is a great opportunity to bring your skills to a dynamic environment.   What will you be doing in the role? Conducting ticket checks, bag searches, and security wanding to ensure a safe environment for all guests. Escorting guests to their designated boxes, suites, and tables with professionalism and care. Overseeing guest access at doors, escalators, and...

About Us Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place – a home to extraordinary people like you.  Come and be part of our story! The Role A new and exciting opportunity has become available for a Senior Hospitality Sales Manager to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for players, staff, and supporters. About You Come and join our Clarets family as our Senior Hospitality Sales Manager! The ideal candidate will have a minimum of 3 years experience in a senior sales role, and a strong track record of achieving and exceeding sales targets and revenue objectives. You will also need to have a flexible approach to work and be able to work evenings and weekends. Role Expectations As...

Barnes FC is searching for a volunteer for 4 hours of work bi-weekly on Saturdays through the entire season .  Match day coordinator will be responsible for making sure all is running fluently on the match day, to meet away team and referees, to make sure all details are agreed with pitch provider (available changing room and other facilities) and hospitality is properly organized to sponsors and visitors, including visible advertisement on site. South west or west London based and desired skills: Excellent communication and customer service skills. Have a flexible attitude to work. Ability to work on own initiative and as part of a team Have a polite and courteous manner. Be organised, have good time management skills. Ability to liaise with coaches, management and other football related individuals in a professional manner. Our official home matches at Quintin Hogg River Pitches W4. Alternative ground Barn Elms Sport Centre and the club house in Barnes...

Barnes FC is seeking for a manager of newly opened clubhouse in Barnes. Previous hospitality and management experience required. Mandatory work on Saturdays (8 hours) and other weekdays (flexible hours) based on agreement with Club management. Main responsibilities include: Management of clubhouse operations and daily sales Reporting to Commercial Director Stock management Making sure safeguarding policies are respected Management of volunteers on site Barnes Football Club is committed to the principle of equal opportunity in employment and its employment policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy or maternity. Only shortlisted candidates will be contacted for interviews.

Are you passionate about football and looking for a unique opportunity to make a difference in the lives of young athletes, aged 15-21?   Fulham FC is seeking warm and welcoming host families to provide a safe and supportive home environment to support our Academy players who will be required to live away from home to fulfil their education and football training at our club.   As a host parent, you will play an essential role in helping our players thrive both on and off the pitch. You'll provide a comfortable living space, home-cooked meals, emotional support and help them to adjust to life away from home as they focus on their training and academic pursuits.   What we are looking for: A friendly, caring family or individual with a spare room A willingness to provide support, guidance, and encouragement to our young players A safe and welcoming home environment Support our young people by teaching them basic independent living and...

🔥Self-Employed Kids Party Coaches Required at Powerleague  🔥 We’re looking for energetic, committed and confident  self- employed coaches  to lead a range of children’s activities — including  football parties ,  holiday camps  and weekly sessions — while delivering an exceptional customer experience every time. 👟 About Powerleague Powerleague is the UK’s original and largest provider of small- sided football. Our state of the art pitches and venues are a  community hub , a place where people come together to play, connect and grow. Within our Venue Operations, we also run over 350 football leagues to cater for all customers’ needs each week, through 5, 6 or 7 a- side games. 🚀 What you’ll do Lead  fun ,  engaging  and age-appropriate football sessions for children. Create a  safe ,  inclusive  and  positive   environment  for all...

Job description Who We Are Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history. We offer world-class facilities: In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change — creating 4,000 jobs and injecting £300 million into the local economy every year. We’re at our brightest when we’re all together. Our Club, our teams, our community.  There is only one Hotspur. Tottenham Hotspur. Role Purpose We’re currently recruiting for a  Medical Coordinator  to join our Stadium...

JOB PURPOSE Luton Town Football Club are seeking two new members to expand our team of matchday mascots, Happy Harry & Happy Hatty. Who we are looking for? You will work as a performer of the Mascot character, communicating and engaging the audience ensuring the mascot programme is delivered in a consistent, successful manner. Performances and appearances will include (but is not limited to); matchdays, community activity, team appearances, sponsors appearances, charities, media, and private functions - this could be weekdays, week nights and weekends. You will work as part of our Fan Engagement Team and be expected to interact with Adults & Children. To be successful, you will be able to communicate and engage with the audience and able to adapt your approach depending on who your audience is. You will have the ability to work in a fast-paced environment and maintain the highest level of professionalism when representing Luton Town FC and Club partners. You...

About The Role   Accommodation required from local families for our apprentices. Gillingham FC are looking to recruit Host Families who can provide a home away from home to our young players, aged 16 to 18. Could you provide a supportive, safe, and caring ‘home-from-home’ environment for our academy players who are away from home whilst training at Gillingham FC? We are looking for host-families to provide live-in accommodation for our academy players, aged 16-18, local to MEMS Priestfield Stadium to undertake their two-year football scholarship. The host family provider will help fulfil the club’s duty of care to our young people by ensuring a safe, supportive, and nurturing home. The host family will be supported by Gillingham FC and will maintain consistent liaison with the Player Care Manager and Academy DSO.   Role Description: Could you provide a supportive, safe, and caring...

AFC Bournemouth has an exciting opportunity to join our matchday operations and are looking for enthusiastic candidates to be an integral part of AFC Bournemouth’s matchdays, helping to keep all supporters enjoying the excitement of competing in the English Premier League (EPL).  Key Responsibilities Provide help, guidance, and answers to supporter enquiries in the build up to kick off and post-match.  Act as point of reference and assist where necessary for enquiries or issues around turnstiles, queues, and ticketing, acting as escort to supporters if needed; reporting any issues to Control Room via Supporter Services Supervisor.  Help with wayfinding  Assist in queue management and management of corner gates  Adhere to the club’s safeguarding policies and procedures and are committed to our safeguarding values, creating a safe and positive environment for all those who interact with the club....

Kickstart your career Leicester City Football Club as Security Officer! Contract Type:  Permanent Hours Per Week:  38.5 Hours - with a 4 day shift pattern  Do you have the drive and passion to make a real impact at Leicester City Football Club? About The Role & Who We’re Scouting We’re on the lookout for a passionate and skilled Security Officer to join our squad at Leicester City Football Club. As Security Officer, you’ll play a key role in ensuring the well-being, health, safety and security of staff, contractors, customers and guests.  Your responsibilities will include:  Monitoring contractors and guests to ensure their wellbeing and Health & Safety while on LCFC property To report all breaches of security in accordance with standard procedure. To prevent unauthorized access to the site and restrict access to certain areas within the site as operational demands dictate Record and...