14 customer service jobs found

Job Description Birmingham City Football Club is on the rise. With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation and is playing its part in once-in-a-generation opportunity to support the transformation of England’s second city as part of the  Sports Quarter(opens in new tab)  project.   With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch. The journey we’re on involves strengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the people, processes and culture that will define the next chapter of Birmingham City FC.   The Financial Controller is responsible for leading the Club's financial control environment, statutory reporting, month-end close...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting organizationally to the Ticketing CRM Senior Manager and the Ticketing General Public Customer Care Coordinator, the Ticketing General Public Customer Care Analyst will support Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™.  This role will be responsible for the implementation, monitoring and continuous improvement of the customer care strategies and processes for General Public Customers, ensuring compliance with...

Erzählen Sie mit uns die faszinierende Geschichte des Fussballs!   Das FIFA Museum in Zürich bietet einzigartige Exponate, faszinierende Geschichten, multimediale und interaktive Attraktionen, spannende Informationen und besondere Erinnerungen. Mit aussergewöhnlichen Ausstellungen sowie interessanten Kultur- und Lernprogrammen ist das Zuhause der Fussballgeschichte ein lebendiger Treffpunkt für Fans und Interessierte jeden Alters aus der ganzen Welt. Für unsere Skills Zone-Stationen und die weiteren Spielbereiche im Museum suchen wir per sofort oder nach Vereinbarung eine/n engagierte/n und motivierte/n  Mitarbeiter/in Ausstellungsbetreuung / Visitor Support, 20%-60% - befristet bis 30.11.2026   Du begeisterst mit deiner offenen und sympathischen Wesensart unsere Gäste von gross bis klein und bist mit deiner Kreativität und Begeisterungsfähigkeit vor allem verantwortlich für die...

Utah Royals FC, Real Salt Lake, Real Monarchs, and the RSL Academy are united by a shared mission of winning together through development. We are committed to building world-class teams by investing in people—developing players, staff, and leaders through collaboration, growth, and a high-performance culture. If you’re passionate about sport and motivated to grow your career in a purpose-driven organization, we invite you to join us. SUMMARY:  The Camps Program Manager is responsible for planning, promoting, coordinating, and evaluating youth soccer camps, tournaments, and community programming. This role leads program operations, staffing, safety, customer service, and collaboration with internal and external partners to deliver exceptional participant and family experiences. RESPONSIBILITIES INCLUDE:  Plan, promote, and execute youth soccer camps, tournaments, and community partnership events—including curriculum development....

Job Title: Venue Optimisation Executive  Job Grade: RL1 (Executive)  Reports to: Venue Optimisation Team Leader  Location : Vantage, Great West Road, London   Department : Commercial  Sub-department: Venue Optimisation  Salary: £30,000       The Club     Brentford FC is a bit different from other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.      Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.  ...

Hours of Work: As required by the Safety Officer Department: Safety & Security Location: LUFC, Elland Road, Leeds Responsible to: Safety Officer Responsible for: Stewards DBS: Required Role Summary To be collectively responsible for the safe execution of the LUFC operation in the allocated sector of the stadium as directed by the Safety Officer/ Event Manager Role Responsibilities To attend pre event planning and briefing sessions as required To control and co-ordinate event staff and safety in specific areas of the event/venue To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times To brief and instruct teams under their direction and debriefs To be responsible for the safety and comfort of spectators within a designated area at all times To be responsible for the removal of disruptive customers who contravene Ground Regulations...

Hours of Work: As required by the Safety Officer Department: Safety & Security Location: LUFC, Elland Road, Leeds Responsible to: Safety Officer Responsible for: Stewards DBS: Required Role Summary Assessors have a specific training role as part of the Stadium management team and are not expected to be involved in dealing with spectators. Their role is to assess and record the performance of stewards. Role Responsibilities To attend pre event planning and briefing sessions as required To control and co-ordinate event staff and safety in specific areas of the To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times To brief and instruct teams under their direction and debriefs To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager To carry out all instructions given by Safety Officer/ Event...

Control Room CCTV Operator Hours of Work: As required by the Safety Officer Department: Safety & Security Location: LUFC, Elland Road, Leeds Responsible to: Head of Safety & Security   Role Summary To operate the CCTV in the control room including using 2 way radios, emergency telephones and telephone lines. Responsible for protecting our property and our people against any risks, you’ll manage all types of scenarios, events, investigating incidents by maintaining surveillance across all areas of the complex. Role Responsibilities Operating the relevant CCTV equipment Good stadium knowledge able to track staff/spectators on CCTV. Monitor the stadium regularly on CCTV ensuring the safety team have decision making information Liaising with other Control Room representatives including Police, First Aid and Event Management Responding to staff and management requests in a timely...

Hours of Work:  As required by the Safety Officer Department:  Safety & Security Location:  LUFC, Elland Road, Leeds Responsible to:  Head of Safety & Security   Role Summary  To record accurately the communications within the control room via Safety Management, 2 way radios, emergency telephones and telephone lines. Role Responsibilities Record accurately information within the control room log Maintain the integrity of the log Operating the relevant radio equipment Liaising with other Control Room representatives including Police, First Aid and Event Management If required cascading information to frontline staff via radio and responding to staff and management frontline queries via radio in a timely manner Completing appropriate paperwork whilst escalating issues where appropriate Possessing a good knowledge of each event’s policies,...

Full job description Are you passionate about football (soccer) and interested in building something of your own? Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Glasgow.   This is not your traditional management job— it is designed for entrepreneurial individuals who want to build, operate, and grow their own local football operation while creating a meaningful impact in their community. Interested in learning more? Visit  www.strangersoccer.com  and explore the  Bring Stranger Soccer to Your City  section to learn more about the opportunity. If it feels like the right fit, complete the interest form to start the conversation. We also encourage you to download the Stranger Soccer app and experience the platform firsthand. Responsibilities Launch and grow Stranger Soccer in Glasgow Build and manage a local team, including staff and Official...

Job Description Senior Analyst - Strategy & Innovation Birmingham City Football Club Permanent | Full-Time (37.5 hours per week) Location: St Andrew’s Stadium & Knighthead Performance Centre ​ Birmingham City Football Club is on the rise. ​ With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, and is playing it’s part in once-in-a-generation opportunity to support the transformation of England’s second city as part of the  Sports Quarter(opens in new tab)  project. ​ With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch. The journey we’re on involves strengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the people,...

Vancouver Whitecaps FC is looking for an experienced, relationship-driven sales professional to join our Premium Team. This is an exciting opportunity for a motivated salesperson who is passionate about creating exceptional experiences, building lasting relationships, and driving revenue for a pillar organization in Vancouver. As an Account Executive, Premium Sales, you will be responsible for generating new business, developing strong relationships with current Members and Fans, and selling premium hospitality experiences that bring people closer to the Club. The ideal candidate is a confident communicator, natural relationship builder, and results-oriented sales professional who thrives in a fast-paced, team-focused environment. Key Responsibilities Prospect, identify, develop, and close new business opportunities for Whitecaps FC Premium Hospitality products and experiences. Consistently achieve and exceed individual sales and revenue targets through...

THE POSITION  This role will be responsible for delivering Warehouse & Distribution Logistics operations to support a number of stadiums/venues, ensuring a seamless and efficient delivery of services throughout the tournament. KEY RESPONSIBILITIES Act as the lead Logistics representative for FIFA functions and external stakeholders for Warehouse Logistics operations. Develop and implement the Warehouse strategy to align with Logistics service levels and ensure cost effective storage solution for FWWC27. Lead the overall planning, implementation, operational process across all Warehouse Logistics operations to achieve a seamless supply chain solution. Produce standard operating procedures, workflow charts and communication strategies for Distribution operations. In collaboration with the Venue Logistics, Materials and Warehouse work streams, coordinate all move orders (from warehouses to venues, venue-to-venue and venue to warehouse.)...

OVERVIEW The Los Angeles Football Club (LAFC) is an MLS soccer club serving the greater Los Angeles area. LAFC is dedicated to building a world-class soccer club that represents the diversity of Los Angeles and is committed to delivering an unrivaled experience for fans. LAFC’s ownership group is comprised of local leaders and innovators of industry with intellectual capital, financial prowess, operations expertise, and success in the fields of entertainment, sports, technology, and media. LAFC is invested in the world’s game and Los Angeles, constructing, and developing the 22,000 seat BMO Stadium and a top-flight training center on the campus of Cal-State Los Angeles. POSITION SUMMARY The Associate, Data Strategy is responsible for supporting the Business & Data Strategy team on collaborative, cross-departmental projects. This multi-disciplinary position requires the individual to be self-motivated, and possess a creative, entrepreneurial, and...