Job Description
Be part of our journey...
Location: St Mary's Stadium
Hours: As and when required
Contract Type: Casual
Criminal Record Check: DBS Enhanced with Childs Barred List
What is the role?
We are seeking a Casual High Ropes & Climbing Supervisor to ensure that daily activities run smoothly and efficiently and customers have an enjoyable experience.
What will you be doing?
As a Casual High Ropes & Climbing Supervisor, you will lead engaging activity sessions, delivering clear safety briefings and ensuring participants feel confident and supported throughout their experience. You will oversee the day-to-day operation of the climbing wall and high ropes course, carrying out regular equipment inspections and reporting any maintenance requirements to maintain the highest safety standards.
You will be expected to follow all health and safety procedures, attend mandatory training and competency assessments, and contribute to creating a welcoming and enjoyable environment for our guests. You will also support bar and hospitality operations by preparing and serving alcoholic and non-alcoholic beverages, taking orders, processing payments, and maintaining clean and organised working areas. Throughout every interaction, you will provide excellent customer service, professionally handling enquiries, feedback, and any issues that may arise.
Is this you?
You are a confident communicator who enjoys working with people and creating positive experiences for customers. You have a strong awareness of health and safety, can remain calm under pressure, and take pride in delivering high standards of service. You are a team player who is flexible, reliable, and willing to work as part of a dynamic environment where no two days are the same.
Experience within climbing, high ropes, outdoor activities, hospitality, leisure, or customer service environments would be beneficial, although training will be provided for the right candidate. A commitment to safety, excellent customer care, and a proactive attitude are essential.
How this benefits you…
If you are successful, you can look forward to a healthy benefits package;
- Competitive hourly rate
- Flexible hours
- Learning & development opportunities
- Collaborative & inclusive working culture.
Southampton Football Club is part of St. Mary’s Football Group, which also includes the affiliated registered charity – the Saints Foundation.
We as a Group compete with a culture which promotes respect, unity, aspiration, innovation and discipline – this is The Southampton Way.
We look for people with integrity, compassion and support for those around them; people who take pride in what they do with an honest approach, who embrace a challenge while also being accountable for their decisions; people who have the energy and passion to bring an innovative approach to their role and strive to be different from the rest; people with the aspiration to lead the way and become an example to others.
Within the walls of St. Mary’s Stadium, Staplewood Campus and our other sites and development centres across the South of England, you’ll be given the platform to work in a vibrant, intelligent and challenging environment with the potential to develop and become the best at what you do.
We don’t stand still, we are constantly moving forward.
Be part of it…