Lewisham Lates Outreach EET Officer

Role Summary

Are you passionate about taking employability support directly into youth and community
settings and helping young people progress towards education, employment and training? If so,
we'd love to hear from you.

Millwall Community Trust (MCT) is developing an integrated targeted Education, Employment and
Training (EET) pathway for young people aged approximately 14-24 across Lewisham. The model
combines MCT's established Youth Employability Hub and E&E provision with specialist delivery
partners, youth services, Jobcentre Plus (JCP), employers, training providers and community
organisations.

We are seeking a passionate youth experienced EET Outreach Employability & Mentoring
Practitioner to provide the operational bridge between youth provision and progression
opportunities. The postholder will deliver regular outreach/drop-ins across youth and
community venues, provide high quality Information, Advice and Guidance (IAG), mentoring and
employability support, recruit and refer young people into structured interventions, and maintain
active follow-up through to positive destinations.

This 0.5 FTE role will combine direct delivery, outreach, partnership working and participant
tracking. The successful candidate will work flexibly across daytime and evening provision,
ensuring young people can access the right support at the right stage and that MCT's targeted
EET offer operates as one connected pathway rather than a series of separate services.
Key Responsibilities
1. Outreach, Engagement & Caseload Management
• Deliver planned EET outreach/drop-ins across core and wider youth/community venues.
• Build trusted relationships with young people aged 14-24, including those at risk of NEET,
unemployed, economically inactive or disengaged from mainstream services.
• Use informal engagement, short workshops, 1:1 conversations and follow-up to identify
EET needs, barriers and appropriate next steps.
• Manage an allocated caseload/referral pipeline, proactively following up non-attendance.
• Promote structured MCT and partner activity and actively recruit new young people 

2. Employability, IAG & Progression
• Deliver high-quality IAG across education, employment, training and work experience
• Provide employability support incl CVs, applications, interview prep and work-readiness.
• Complete individual action plans & warm handovers to MCT Hub, JCP & specialist partners.
• Differentiate supportto age e.g. early careers activity to NEET/unemployed young people.
• Maintain up-to-date knowledge of employers, training providers and progression routes
3. Partnership, Venue & Community Engagement
• Work collaboratively with youth services and specialist paid delivery partners.
• Act as day to day link between EET outreach & venue specialist targeted EET interventions
• Co-ordinate operational/partnership meetings to ensure EET cross-venue working
• Represent MCT professional developing positive relationships at youth/community venue.
4. Outcomes, Monitoring & Quality
• Record participant starts, attendance/engagement, distance travelled and EET outcomes
• Complete regular reviews and participant feedback to demonstrate work-readiness.
• Support achievement of programme KPIs ensuring participants are tracked accurately
• Undertake follow-up to evidence progression and sustained positive destinations.
• Contribute to quality assurance, self-evaluation and youth voice to shape future delivery.
5. Administration & Compliance
• Undertake follow up to evidence progression and positive destinations where required.
• Contribute to quality assurance, self-evaluation, youth voice and continuous improvement
• Complete enrolments. action plans, reviews, referrals documents accurately and on time
• Maintain accurate records across relevant MCT MIS/CRM systems for funder reporting
• Ensure information sharing, record keeping and partner handovers meet GDPR protocols.
• Support preparation of monitoring information, case studies and evidence of impact.
• Manage working time effectively across EET outreach, delivery and administration
6. Safeguarding & Professional Responsibilities
• Ensure safeguarding, GDPR, equality, H&S and MCT policies are adhered at all times.
• Undertake CPD and mandatory training as required by the Trust.
• Ensure all activities are appropriately risk assessed and delivered safely.
• Work collaboratively with colleagues and positively promote MCT and programmes.
7. Additional responsibilities
• Model professional conduct and actively demonstrate MCT core values in your work.
• Act as a positive role model, presenting a professional image of the Trust and its services.
• Develop understanding and commitment to equal opportunities, in workplace & community
• Ensure when involved in any Trust activities that the Safeguarding of learners is prioritised
and that safeguarding policies and procedures are being always adhered to.
• Undertake CPD opportunities as deemed appropriate
• Adhere to Trust’s policies and procedures attending Trust training/meetings as required
• Contribute to the development of a culture of continuous improvement within the Trust.
• Support all MCT departments on trust initiatives as identified by CEO, SLT & Trustees
• Actively promote the Trust in a positive and professional manner.