Control Room Log Administrator
Hours of Work: As required by the Safety Officer
Department: Safety & Security
Location: LUFC, Elland Road, Leeds
Responsible to: Head of Safety & Security
Role Summary To record accurately the communications within the control room via Safety Management, 2 way radios, emergency telephones and telephone lines.
Role Responsibilities
Record accurately information within the control room log
Maintain the integrity of the log
Operating the relevant radio equipment
Liaising with other Control Room representatives including Police, First Aid and Event Management
If required cascading information to frontline staff via radio and responding to staff and management frontline queries via radio in a timely manner
Completing appropriate paperwork whilst escalating issues where appropriate
Possessing a good knowledge of each event’s policies, procedures and job descriptions
Other Responsibilities To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.
Perform duties with due regard to Club policies and procedures and legislative requirements at all times;
Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;
Undertake continuous professional development (CPD) training and/or additional training as identified or as required.
Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;
Knowledge, Skills & Experience Essential
Excellent verbal communications skills
Able to speak clearly on the radio
Able to work accurately in a high-pressure environment
Excellent customer service skills
IT Literate
Able to multi-task
A strong team player with the ability to build and maintain positive relationships
Good knowledge of event security or willingness to learn
To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation
To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected
To act in a manner that supports the Club’s Vision and Values always
Good stadium knowledge to log incidents accurately.
Leeds United Football Club is an English professional football club based in the city of Leeds, West Yorkshire and play at our fabulous stadium based on Elland Road, which has been the home of Leeds United since 1919 and remains one of English football's great theatres and is 'the only place for us' ever since. With a capacity of 37,890, it is England's 11th largest football ground in the Premier League.
Everyone at Leeds United is dedicated to working as one team and to be the best we can be.
Come be part of our fabulous team as we March on Together.

A recent Marcelo Bielsa lead revolution to the Premier League confirmed its fanbase’s widespread belief of their belonging in top-flight football.
Working at Leeds United is of similar ilk to what the Argentinian expects on the pitch; grit, determination, and a sense of achieving lofty goals for a devoted following.
Jobs at Leeds United can often be hard to come by in such a loyal, football-mad city. Here, at Jobs in Football, we hope to plug that gap. As you would expect, with careers at Leeds United touted as hot property, the benefits of working for the West Yorkshire club are clear and obvious (excuse the VAR pun).
In an ideal world, perhaps you’d be pulling on the white strip for Bielsa in front of a 37,000-strong Elland Road. Unfortunately for most of us, that’s a little out of reach, but working in LS11 is not. With promotion to the biggest league in the world, it could be the perfect time to apply for a career at Leeds United.
With Elland Road situated only two miles from the train station, it provides a perfect setup for those commuting from afar. Alongside the train links, is the trusty bus network in the city which suggests the locals will encounter few issues on the transport front. So, now we know that getting to Elland Road is a doddle, let’s delve into what may keep you there.

Working at Leeds United is challenging, as would be expected at a now-Premier League outfit. By dissecting information from previous and current employees, Leeds United appears to be an enjoyable place of work, offering a friendly work environment, and a rate of pay which will likely perk interests. As an example, the average salary at Leeds United for a chef is £11.17 per hour, which is 10% above the national average.
If you have a ‘can-do’ attitude and the required level of professionalism to slot into the organisation, what else can a career at Leeds United offer?