Job Description
The Role
A new and exciting opportunity has become available for a Supporter Services Hub Exectuive to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for players, staff, and supporters.
About You
The ideal candidate will have Previous experience in a customer-facing role, excellent communication skills, both written and verbal and the ability to provide high levels of customer service whilst dealing with challenging situations.
You will also need to have a flexible approach to work and be able to work evenings and weekends.
Role Expectations
As the Supporter Services Hub Executive, you will be expected to:
•Answer ticketing enquiries in person, via telephone and email.
•Print and distribute ticket and membership related literature in a timely and presentable manner.
•Provide support as directed and required for matchday operations.
Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place – a home to extraordinary people like you.