Job Description
About Us
Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place – a home to extraordinary people like you. Come and be part of our story!
The Role
A new opportunity has become available for a casual Supporter Services Hub Assistant to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for supporters.
About You
The ideal candidate will have Excellent customer service and communication skills.
You will also need to have a flexible approach to work and be able to work evenings and weekends.
Role Expectations
As the new supporter service hub assistant, you will be expected to:
•To manage inbound and outbound enquiries across a number of different communication channels (phone, email, online and in person).
•Deliver on the sale of commercial products relating to Burnley FC through the Club’s ticketing system.
•Assisting in the sale of match tickets, season cards and memberships as required
Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place – a home to extraordinary people like you.