Job Description
About the Team:
We are the dedicated team behind the scenes, orchestrating electrifying matchday experiences, lively fan zones, and flagship events that unite our community. From exhilarating pre-match activities to exclusive celebrations, we ensure every moment is packed with excitement and engagement.
Our expertise lies in designing dynamic fan interactions, coordinating entertainment and activations, and delivering exceptional hospitality that caters to all supporters.
Join us as we transform each matchday into a vibrant celebration of team spirit, community pride, and shared love for the game. Together, we’re making every event at SAFC a legendary occasion!
The Opportunity:
Sunderland AFC is looking for enthusiastic, knowledgeable and engaging individuals to join our team as Stadium Tour Guides at the iconic Stadium of Light.
As the face of the club for thousands of visitors each year, you will bring Sunderland AFC’s rich history, heritage and matchday magic to life through unforgettable behind-the-scenes experiences. From the player’s tunnel and changing rooms to the dugouts and executive suites, you will deliver engaging tours that inspire supporters of all ages from around the world.
You will play a key role in creating a safe, welcoming and memorable experience for every guest, while representing the club with pride and professionalism. Whether supporting VIP tours, special events or sharing the latest club stories and milestones, no two days will be the same.
If you have a passion for football, a flair for storytelling and a commitment to outstanding customer service, this is your chance to be part of the Sunderland AFC experience.
What We Ask For:
We are looking for confident and enthusiastic individuals with excellent communication and presentation skills who can bring the Sunderland AFC story to life. You will have a genuine passion for football and a strong knowledge of the club, combined with the ability to engage and connect with visitors of all ages and backgrounds.
The ideal candidate will be personable, professional and well organised, with a reliable approach and a commitment to delivering exceptional customer experiences. Flexibility is essential, as the role will involve working weekends, holidays and other key club events throughout the year.
An Enhanced DBS from Sunderland AFC is required.
