Houston Dynamo FC
Houston, TX, USA
POSITION SUMMARY:
Houston Dynamo FC is seeking a qualified Manager responsible for maintaining, growing, and upselling our Full Season and Half Season Membership platforms for both the Dynamo and Dash Clubs. Our ideal Manager has in-depth knowledge of sport membership packages, their benefit offerings, and the implementation of a year-round service campaign. The Manager of Membership Services will be well versed in client relationship building and staff development. This role demands a leader with a sharp mind and the ability to coach, advise, motivate, and grow a team to create and maintain a high-performance environment.
DUTIES & RESPONSIBILITIES:
Recruits, train, leads, and develops the service team including, but not limited to hiring, monitoring, supervising, managing, coaching, mentoring, and evaluating staff on a continuous basis.
Develops strategies, procedures, and processes for service team based on best practices, protocols, reporting,...