Houston Dynamo
Houston, TX, USA
POSITION SUMMARY:
The Membership Service Account Manager will personally manage Houston Dynamo FC & Dash Full and Half Season Ticket Member accounts and is responsible for maximizing Season Ticket Member retention by providing first class customer service and developing personal and long-term relationships with account holders. Relationships will be built through a multiple touchpoint system including but not limited to, face-to-face meetings, outbound calls, personalized letters, emails, servicing inbound calls, and other special team related exclusive Season Ticket Member events. Additionally, the Dynamo FC & Dash Membership Service Account Manager will also be tasked to generate new revenue through maximizing their Season Ticket Member portfolio by continuously identifying key upselling and add-on ticketing opportunities from account holders as well producing referrals resulting in new ticket sales opportunities in the areas of Season Ticket Memberships, Group...