219 customer service jobs found

At Manchester United, we want to create a high-performance culture where everyone can be their best and thrive. We are committed to the continual growth and development of colleagues through access to skills platforms such as LinkedIn Learning. We also offer a range of wellbeing support, including an employee assistance programme, access to health checks, digital GPs & nutritionists through Aviva Digicare+ Workplace, enhanced family leave, plus schemes such as Cycle 2 Work and holiday purchasing, where you can buy up to 10 extra days of additional leave. When working onsite, you’ll have access to a complimentary lunch and parking every day, alongside gym facilities and regular colleague socials. From a reward perspective, in recognition of high performance, all colleagues are entitled to an annual performance bonus. As a member of our team, you’ll also gain access to an exclusive range of club and partner discounts via our benefits platform, United Rewards....

This at-will full-time position is responsible for selling a full menu of tickets and programs via phone, prospecting, personal appointments and at games, with a focus of driving revenue through group initiatives in the corporate and soccer communities among others. ESSENTIAL FUNCTIONS: The following list of functions is descriptive of the work to be performed but it should not be construed as an exhaustive list of responsibilities, functions or tasks that the job may require. Responsible for generating maximum revenue through full menu sales for Real Salt Lake and Real Monarchs Sell group tickets to a variety of prospects Sell season, partial plans, groups, and premium products to new prospective clients Create and develop new business by regularly connecting with prospects through in-stadium tours, external appointments, phone prospecting, networking events, and more Manage accounts to provide the highest level of customer service throughout the season...

COMPANY BACKGROUND The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park.  The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state. PURPOSE OF THE JOB The Director, Guest Services, is responsible for providing best-in-class experience for all fans, guests and visitors attending events...

POSITION SUMMARY: Houston Dash is seeking candidates for the position of Account Executive, Membership Sales. At the Dynamo FC and Dash, we pride ourselves on bringing the Houston community together to enjoy the beautiful game of soccer that we love! The Account Executive, Membership Sales would look to grow the game by generating new business through sale of Season Memberships, Partial Plans, Group Tickets and Premium Hospitality areas at Shell Energy Stadium to various prospects and clients in the Houston community. Our collaborative team will work together to continue the tremendous progress of the National Women’s Soccer League and grow one of the premiere fan bases within the league!   THE PITCH Take the next step in your career in sports ticket sales: you'll be making various outbound attempts to continue to grow our fan base by reaching out to qualified Dash ticket prospects to sell different ticket options. You’ll develop and manage...

The Membership Services Specialist is responsible for providing world-class customer service to Nashville SC season ticket members.  The Membership Services Specialist will manage an assigned base of season ticket member accounts, building strong relationships throughout the year to maximize renewals while delivering an extraordinary fan experience.  This position will report to the Senior Director of Premium Services.     RESPONSIBILITIES: Build and maintain strong relationships with assigned season ticket members, driving effective communication through phone calls, emails, face to face meetings, match visits, events and other various channels.  Prioritize season ticket member retention and satisfaction as a liaison between the season ticket members and the club.   Strive to achieve designated revenue goals each year through renewals, new business referrals, seat add-ons, relocations and upgrades.  Assist in coordinating season...

About Nashville SC & Huntsville City FC Nashville Soccer Cub competes in Major League Soccer and calls GEODIS Park home — the largest soccer-specific stadium in the league. Together with our MLS NEXT Pro affiliate, Huntsville City FC, we’re building an organization driven by passion, ambition, and community. We are proud to be 2025 Lamar Hunt U.S. Open Cup Champions and to continue growing a culture that celebrates authenticity, inclusivity, and teamwork — both on and off the field. The Director of Licensing & Merchandise will lead the strategy, execution, and growth of Nashville SC’s consumer products business. This role is responsible for strengthening brand affinity both within and beyond the fan base, ensuring brand integrity across all licensed and promotional merchandise, and driving revenue through best-in-class product development, retail strategy, and licensing partnerships.    This role will oversee all consumer...

Position :                             Ticket Operations & Services Intern Department:                      Ticket Operations Status:                                  Intern (Non-Exempt) Duration:                             Temporary - Runs through the end of the 2026 Charlotte FC season, to include potential playoffs.   About Charlotte FC Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club’s mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is committed to driving growth...

Position :                                          Ticket Operations Assistant Department:                                   Ticket Operations Reporting Relationship:              Reports to the Ticket Operations Manager Status:                                               Full-Time (Non-Exempt)   About Charlotte FC Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club’s mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is...

TITLE:  Sales Academy Representative, Orlando City SC & Orlando Pride (2026 Season) DEPARTMENT:  Sales REPORTS TO:  Manager, Orlando City Sales Academy FLSA:  Salaried + Commissions, Non-Exempt   WHAT SETS YOU APART The Sales Academy program provides entry-level sports business executives with the opportunity to learn the business side of professional sports through selling full menu ticketing products. With a focus on consistent training and development through personalized one-on-one coaching, the Sales Academy program will build the foundation needed for a long and successful career in the revenue-generating side of sports business. The Sales Academy Representative is responsible for generating new business through the sale of Orlando City and Orlando Pride full season, group, partial plan and premium hospitality ticket inventory through cold-calling, face-to-face appointments, and networking.    ESSENTIAL...

TITLE:  Sales Academy Representative, Orlando City SC & Orlando Pride  DEPARTMENT:  Ticket Sales  REPORTS TO:  Manager, Orlando City Sales Academy FLSA:  Salaried + Commissions, Non-Exempt   WHAT SETS YOU APART The Sales Academy program provides entry-level sports business executives with the opportunity to learn the business side of professional sports through selling full menu ticketing products. With a focus on consistent training and development through personalized one-on-one coaching, the Sales Academy program will build the foundation needed for a long and successful career in the revenue-generating side of sports business. The Sales Academy Representative is responsible for generating new business through the sale of Orlando City and Orlando Pride full season, group, partial plan and premium hospitality ticket inventory through cold-calling, face-to-face appointments, and networking.   ...

Salary: Competitive Location: The Den (but will be required to travel to other sites) Hours of work: 35 hours per week + match days Responsible to:   Head of Operations    About us: Established in 1885, Millwall Football Club is one of the most famous football clubs in England. Currently competing in the EFL Championship, they play their home games at The Den, which is based in South Bermondsey, and has been the home of the Club since 1994    Role Overview: Facilities Manager to lead reception and facilities operations at Millwall Stadium and across other 2 sites. This is a hands-on leadership role responsible for delivering exceptional customer service, managing and developing the front-of-house teams, and ensuring high standards of presentation, and operational efficiency and compliance with Health & Safety regulations     Key Responsibilities: The role includes, but is not limited to: Act...

Salary: Competitive Location: The Den / other sites Hours of work: 35 hours per week + match days Responsible to:   Operations Manager   About us: Established in 1885, Millwall Football Club is one of the most famous football clubs in England. Currently competing in the EFL Championship, they play their home games at The Den, which is based in South Bermondsey, and has been the home of the Club since 1994    Role Overview: Millwall Football Club is seeking an experienced Facilities Operative to join our team at one of London's leading Championship clubs. Working closely with the Facilities Manager, you will play a key role in maintaining and improving our world-class facilities across the full business portfolio In this varied and hands-on role, you will be responsible for a broad range of maintenance activities including repairs, inspections, plumbing, carpentry, painting and decorating, routine upkeep, and planned...

Job Title: Assistant Head of Catering & Events Hours: 37.5hrs per week Location: Based at Elland Road Closing: Monday 9th March 2026 Job Overview At Leeds United, we know that success on the pitch starts with strength behind the scenes. Are you passionate about creating unforgettable experiences and thriving in a fast-paced, high-energy environment? Our fantastic Catering and Events team deliver exceptional hospitality experiences, both on matchdays and during non-matchday events. From electrifying stadium atmospheres to bespoke private functions, you’ll be at the heart of making every event seamless, memorable, and truly special for our guests who visit us at Elland Road. In this newly created role, you will be responsible for the day-to-day management of the Club’s catering and events operation. Reporting directly to the Head of Catering and Events, you will proactively support the implementation of the Club’s events strategy...

DisAbility Foundation Coach – Fulham FC Foundation Fulham Football Club Foundation is looking for an inspiring, enthusiastic, and ambitious coach with a genuine passion and desire to work with children, young people, and adults with disabilities and additional needs. This is an exciting opportunity to join a dedicated team delivering high-quality sports and enrichment programmes. Role Overview As a DisAbility Foundation Coach, you will deliver engaging Physical Education and community football sessions across a variety of programmes, including Pan DisAbility Hubs, Active Autism, DS Badgers, Frame Football, Blind Football, and Pan DisAbility Soccer Schools. Working closely with the Senior DisAbility Development Manager, you will support curriculum development, programme delivery, and teacher training. You will also build strong relationships with schools and community partners, contribute to holiday programmes, and ensure the highest level of customer service. The...

The purpose of the Regional Manager is to: Be the relationship and contract manager between The FA and County FAs (CFAs), always acting as an FA ambassador. To drive CFA business improvement including strategic and operational planning, workforce structures, performance management, corporate governance, financial management, facility development, customer service excellence, marketing & communications, commercial, football development and football services. To lead implementation of The FA's Grassroots Football Strategy, and other strategic plans that are in place from time to time, and support CFAs in the creation of effective local action plans to achieve their targets, ensuring contractual obligations are delivered. To work closely with the Grassroots 2040 core team and be integrally involved in working with CFAs on the implementation of Grassroots 2040. The role will have flexible working locations with the expectation of regular travel...

This role will support the Referee Development Manager to deliver London Football's Referee Key Performance Indicators – (Overall Number of Refs, Recruitment, Retention, Conversion to Fully Qualified Refs and Progression).   The Football Development team is responsible for growing the game in London, which includes increasing participation, facilities and workforce development. We have a clear ambition to lead the growth of structured football in London and to do this in a way that maximises our impact on wider social outcomes such as physical and mental health and community cohesion.   Headline details Job Title: Football Development Administrator (Refereeing) Salary: £24,000 Location: Hybrid working arrangements (minimum of one day per week currently a Wednesday at London FA's office– Wembley Stadium).   Job purpose Ensure excellent customer service standards as primary responder to Football Development workforce...

Salary:  Please state your expectations within your application Engagement:  Casual position offering variable hours on a flexible basis Location:  The City Ground, Nottingham, NG2 5FJ Working Arrangements:  On site Closing Date For Applications:  14th March 2025 Role Overview To assist customers with purchases in store and over the telephone offering the highest levels of customer service all the time working to maintain high store standards. Key Responsibilities: • Serve and advise customers and help to find the goods they want. • Handle payments by cash or card. • Professionally handle complaints, even when working with difficult situations. • To exceed customer expectations by going the extra mile in unique situations. • Ability to demonstrate a friendly style and work effectively under pressure. • Advise on the availability of stock and any special promotions. • Give information on products...

The club is seeking confident, customer-focused individuals to deliver excellent service across bar operations, hospitality hosting, and conference & banqueting events. Roles are event-based and require flexibility to work across a variety of shifts. Key Requirements: Minimum  1 year of bar experience Aged  21 or over Hold a  Personal Licence  (or be qualified to take responsibility for alcohol service) is an advantage. Strong cash handling skills and customer service experience Professional attitude and ability to represent the club to a high standard This is an opportunity to work in a dynamic sports environment while contributing to the matchday/evening events experience for supporters and guests.

Fulham Football Club Foundation is looking for an inspiring, enthusiastic, and ambitious coach with a genuine passion and desire to work with children, young people, and adults with disabilities and additional needs. This is an exciting opportunity to join a dedicated team delivering high-quality sports and enrichment programmes. Role Overview As a DisAbility Foundation Coach, you will deliver engaging Physical Education and community football sessions across a variety of programmes, including Pan DisAbility Hubs, Active Autism, DS Badgers, Frame Football, Blind Football, and Pan DisAbility Soccer Schools. Working closely with the Senior DisAbility Development Manager, you will support curriculum development, programme delivery, and teacher training. You will also build strong relationships with schools and community partners, contribute to holiday programmes, and ensure the highest level of customer service. The role typically involves working Monday to Saturday, with...