Wrexham AFC
Wrexham, UK
Join Wrexham AFC - because history doesn’t write itself
The Role
To deliver a world-class supporter experience at STōK Cae Ras by acting as a visible, proactive and knowledgeable point of contact for fans, visitors and guests.
The role focuses on fan engagement, supporter care and issue resolution, ensuring every supporter’s visit is welcoming, safe, informed and enjoyable. The post holder will lead fan engagement activity, oversee matchday supporter support delivery, and act as the voice of the fan within the Club, in line with Premier League standards of service, professionalism and Family Excellence criteria.
The role plays a central part in improving communication, responding to supporter feedback, supporting the Fan Advisory Board, and working collaboratively with internal teams, volunteers and supporter groups to drive continuous improvement in the supporter experience.
Main Responsibilities:
Matchday Fan Engagement & Support Delivery
Take...