42 customer service jobs found in Southampton

Job Description Posted Wednesday, 18 March 2026 at 18:00 | Expires Monday, 6 April 2026 at 16:59 Role:  Cleaning Supervisor Hours : Full time, 35 hours per week, including weekends.   Location:  American Express Elite Football Performance Centre, Lancing Contract Type:  Permanent Deadline Day:  6th   April 2026   About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.   Come and lead our cleaning team at our first-class training ground Are you looking to join one of the Souths leading Premier League football clubs? If so, then this could be the role for you.  As a Cleaning Supervisor, you will be responsible leading a team in delivering exceptional...

Role: Retail Assistant Salary : £13.45 per hour Hours : To work all home matchdays for the 2026/27 season. Additional hours during the week and busy periods will also be available Location: American Express Stadium, Brighton Contract Type: Worker Agreement Deadline Day: 12th April 2026   Interviews: w/c 20th April and w/c 27th April   About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.   Join Our Game-Changing Retail Team! Step into the heart of matchday action, where you will play a key role in creating unforgettable experiences for our fans. As a retail assistant, you will be at the forefront of delivering outstanding customer service, responding to public enquiries and...

Job title: IT Manager Location: Bristol Rovers football club, Memorial Stadium Filton Avenue Bristol BS7 0BF. The Quarters Training Ground, Hortham Lane, Almondsbury, BS32 4JL Hours: 37.5 hours per week plus any additional hours necessary for the performance of duties. This will include regular evening and weekend work. Responsible to: Head of Operations Team: Operations Contractual Status: Permanent with 6 months’ probation Job Purpose: To lead and manage the Club's IT infrastructure, systems, and team to ensure reliable, secure, and efficient technology operations that support business objectives and drive digital innovation. Working Conditions: Based at the Memorial stadium with one day a week based at the Training Ground Remuneration details: Competitive salary depending on the experience and other benefits PRINCIPLE ROLE AND RESPONSIBILITIES 1. Develop and implement IT strategies, policies, and procedures aligned with organisational goals and...

Job Description   The Account & Member Experience Executive, Hospitality supports the delivery of a high-quality, consistent, and detail-led hospitality member and guest experience across The Riverside, working closely with the Account Management and Member Experience teams.  The role helps ensure premium members receive professional, reliable and exceptional service across day-to-day interactions, matchdays, and year-round events. You will act as a trusted operational support, owning defined member interactions and tasks through to completion, and ensuring issues are followed up, resolved, or escalated appropriately.    This is a hands-on role requiring strong organisation, attention to detail, and a clear sense of accountability. Your work directly contributes to member satisfaction, retention, and the overall credibility of The Riverside’s premium hospitality experience.    Job Requirements The Account...

Job description An exciting opportunity has arisen for an IT Support Analyst to join our IT team based at our training Ground at Motspur Park. The position purpose is to provide 1st/2nd line technical and operational support for all IT hardware and services throughout Fulham Football Club. Supporting users both remotely and on site. Job requirements The following qualifications and experience are essential: · Windows 10/11, MacOS · MS Office 365 Suite · Installation/Configuration/Troubleshooting of PC/Laptop/Mac hardware/software · Basic Active Directory account administration · Understanding of Backup Technologies · Mobile devices, iOS, Android · Working in a high-pressure environment including supporting VIPs · Experience working On Call and out of hours   The following qualifications and experience are desirable: · Experience in understanding...

Job Location       Selhurst Park Stadium, SE25 6PU Contract Type   Full-time              Salary/ ROP        Competitive   Crystal Palace Football Club are looking for an Executive assistant to join our Operations Department and support the Chief Operations Officer (COO) with the day-to-day admin duties. This position will also be responsible to cover the Main Reception at Selhurst Park Stadium two days a week, the primary focus of this role is to support the COO.   Responsibilities:   Executive assistant responsibilities including: Managing the COO’s diary and scheduling meetings when needed. Liaising with the Head of Departments to provide updates and relevant information for different projects. Planning and anticipating events well in advance and understanding the...

Premier League Studios' Office Services team is seeking a Lead Facilities Assistant to support the launch and ongoing operations of a new, purpose-built facility opening at Olympia London in April 2026. This is an exciting opportunity for a proactive individual to join the Premier League Studios as we open our new facility and become an integral part of the day-to-day facility operations. Working closely with the Senior Office Manager, the Lead Facilities Assistant will lead the facilities assistant team, refine operations workflows, ensure the site runs smoothly and professionally, supporting a high-performing, welcoming, and safe environment for colleagues and visitors alike.  This role would suit a capable, hands-on professional with a passion for scheduling and logistics, a commitment to high standards, and an interest in developing their operations and management skills.  Please note, this role will include weekend work once a month and will...

Powerleague continues to grow. As we expand our football and padel offerings across London, we’re recruiting  Club / General Managers  to lead at several of our established clubs. These opportunities have arisen due to internal progression, offering you the chance to step into a proven, thriving venue and make your mark. About the Role As Club Manager, you’ll take full responsibility for the performance and success of your site. You’ll lead a team, drive revenue and profitability, and create an outstanding experience for every player and visitor. From day-to-day operations to shaping long-term growth, you’ll set the pace and the standard. You’ll be supported by your Regional Operations Manager, but the autonomy will be yours: to make decisions, spot opportunities, and bring ideas to life. Key Responsibilities Lead and motivate your team to deliver against KPIs for revenue, profit, utilisation, and customer...

Salary: Competitive Hours of work: 35 hours per week (home match days, both evenings and weekends.) Location: Millwall Football Club, The Den, John Berylson Way, London, SE16 3LN Responsible to: Head of Commercial About us: Established in 1885, Millwall Football Club is one of the most famous football clubs in England. Currently competing in the EFL Championship, they play their home games at The Den, which is based in South Bermondsey, and has been the home of the Club since 1994.      Role Overview: Millwall Football Club are looking to recruit a highly organised and effective Commercial Partnerships Manager to work within a busy and varied commercial team at this ambitious London football Club. The role is a dual one with responsibility to help drive matchday and Partnership sales, while also account managing existing Partner relationships. The individual will be responsible for overseeing the...

The Role We are looking for a dynamic  Supporter Services Executive  to join us on a 12 Month Fixed Term Contract to champion our supporters and customers by delivering the very best experience possible across all product offerings and channels such as email, live chat, phone calls and in person. Relaying the voice of the customer internally to help drive insight across the organisation.   Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history,  here . Beyond that, we are passionate about our  local community  and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no...

The Head of Catering will lead and manage the club’s food and beverage operations across all environments - including matchdays at the stadium, hospitality suites, corporate events, and the training ground. This strategic and operational role ensures exceptional quality, commercial performance, food safety, and a seamless customer experience across all catering service.  The role will also play a key part in the development and mobilisation of catering operations for Power Court, representing a step-change in scale, complexity and opportunity. The Head of Catering will ensure exceptional quality, safety, service and commercial performance while delivering a food and beverage offer that enhances the supporter and guest experience. KEY RESPONSIBILITIES Lead the planning and delivery of all matchday catering operations, including public concourses, bars, kiosks, premium hospitality, lounges and executive boxes. Oversee hospitality and event...

SELF EMPLOYED CHILDREN'S PARTY HOSTS WANTED FOR POWERLEAGUE You will need: • To lead and coach a variety of children's parties and deliver excellent customer service at all times. • To ensure that the party area is safe and that all Health & Safety guidelines are followed. • To ensure that birthday parties meet the expectations of the birthday family and their guests To make a success of this role, you will need to:- Meet and greet party customers at the meeting point and explain party procedures. Ensure that party registers are completed. Ensure that all guests are safe and have a fun time. Organise the party activities on the pitch and ensure appropriate for the party guests. Ensure that all party equipment is set up safely in advance of the party and assist with the setting out and storing equipment. Liaising with catering staff and ensuring that the food orders are correct and distributed to party participants....

  Job Title Operations Assistant Department Operations Direct Reports None Reports to First Team Operations Manager Location Cobdown Park, Station Road, Aylesford, Kent, ME20 6AU Working Pattern 40hrs per week, evenings and weekends Salary Dependant on experience Level of DBS Enhanced Child Barred List   About Us:  London City Lionesses are part of the Kynisca group, setting a vision and building an infrastructure in which all the players and staff can thrive.   Owned by Michele Kang, our vision for Kynisca is to:    1.       Become the most pre-eminent sports organisation in the world; 2.       Have a high-performance culture of winning on and off the pitch; 3.       Train women as women; and 4.       Motivate and inspire the next generation of girls...

Department:  Ticketing Hours of Work:  35 hours per week (Includes Matchdays, Evenings and Weekends) Contract Type:  Permanent Salary:  £24,720 per annum Location:  Bodymoor Heath Training Ground/ Villa Park Closing Date:  Sunday 12 April 2026 1. The Department The Ticketing Team are responsible for the sale and delivery for all season and matchday tickets across both Premier League, Women Super League (WSL) and U21 fixtures as well as our soccer schools and stadium tours, playing a pivotal part in driving our revenue and attendance. They act as the frontline and shape our fan experience – ensuring that every fan’s journey – from buying a ticket to entering Villa Park – is smooth, welcoming, inclusive and memorable. 2. The Role We have an exciting opportunity for a Ticket Sales Advisor to join the team. You will be responsible for supporting the day-to-day operation of the...

Kickstart your career Leicester City Football Club as Payroll Assistant!   King Power Stadium   Contract Type:  Permanent Hours Per Week: 20   Hours Do you have the drive and passion to make a real impact at Leicester City Football Club? About The Role & Who We’re Scouting We’re on the lookout for a passionate and skilled Payroll Assistant to join our squad at Leicester City Football Club. As Payroll Assistant, you’ll play a key role in supporting our payroll operation.  Your responsibilities will include administration of our payroll function delivering high standards of customer service both internally and externally, and you’ll need to bring excellent communication skills and extremely high levels of integrity and reliability to the table. If you're excited about making a difference and contributing to the Club’s success, this could be the perfect opportunity for you! The ideal candidate will have significant experience working in a payroll team....

Kickstart your career Leicester City Football Club as Payroll Assistant!   King Power Stadium   Contract Type:  Permanent Hours Per Week: 20  Hours Do you have the drive and passion to make a real impact at Leicester City Football Club? About The Role & Who We’re Scouting We’re on the lookout for a passionate and skilled Payroll Assistant to join our squad at Leicester City Football Club. As Payroll Assistant, you’ll play a key role in supporting our payroll operation.  Your responsibilities will include administration of our payroll function delivering high standards of customer service both internally and externally, and you’ll need to bring excellent communication skills and extremely high levels of integrity and reliability to the table. If you're excited about making a difference and contributing to the Club’s success, this could be the perfect opportunity for you! The ideal...

🔥Self-Employed Kids Party Coaches Required at Powerleague  🔥 We’re looking for energetic, committed and confident  self- employed coaches  to lead a range of children’s activities — including  football parties ,  holiday camps  and weekly sessions — while delivering an exceptional customer experience every time. 👟 About Powerleague Powerleague is the UK’s original and largest provider of small- sided football. Our state of the art pitches and venues are a  community hub , a place where people come together to play, connect and grow. Within our Venue Operations, we also run over 350 football leagues to cater for all customers’ needs each week, through 5, 6 or 7 a- side games. 🚀 What you’ll do Lead  fun ,  engaging  and age-appropriate football sessions for children. Create a  safe ,  inclusive  and  positive   environment  for all...

A very exciting opportunity has arisen at Stoke City Football Club for a Hospitality and Events Sales Executive to join our team at the bet365 Stadium. The successful applicant will play a vital role in driving our Hospitality and Events business growth by proactively reaching out to potential customers and securing new business opportunities. In addition you will focus on the growth and development of relationships with an existing client base to ensure retention, upselling and maximisation of all opportunities through the club’s Commercial portfolio. Main Responsibilities Managing and growing relationships and maximising all sales opportunities, via a consultative approach to sales and account management. Conducting outbound calls and emails to prospects, introducing our products/services, and explaining their benefits. Negotiating terms of sales, agreements and closing sales with customers. Achieving sales targets and KPIs set by department manager....

Purpose of the Role To support the line managers in all shop and ticket office activities in particular through improving and developing business for the club by pro-active sales activity and ensuring the highest standards of customer service. The role will offer work on match days, non-match day Saturdays and various hours during the week on an ad hoc, zero hours basis, (days, evenings and weekends).    Key Responsibilities Ensure all customers are served promptly and efficiently whilst maintaining the highest standards of customer service and professionalism Dealing with ticket and merchandising sales in the Red and White Shop and ensuring customers are served in a timely manner, both in person and over the telephone. Up selling of all fixtures, both home and away, which we have on sale along with the sales of season tickets. Support the line managers in ensuring that all shop and ticket prices are correct and all appropriate...

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success. Responsibilities This role merges cloud engineering with traditional infrastructure support. The successful candidate will lead the development, deployment, and operational management of both Azure-based and on-premise environments, ensuring high availability, security, and performance across all IT systems. The role includes critical match day support and...