21 customer service jobs found in Southampton

Job Description Posted Wednesday, 18 March 2026 at 18:00 | Expires Monday, 6 April 2026 at 16:59 Role:  Cleaning Supervisor Hours : Full time, 35 hours per week, including weekends.   Location:  American Express Elite Football Performance Centre, Lancing Contract Type:  Permanent Deadline Day:  6th   April 2026   About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.   Come and lead our cleaning team at our first-class training ground Are you looking to join one of the Souths leading Premier League football clubs? If so, then this could be the role for you.  As a Cleaning Supervisor, you will be responsible leading a team in delivering exceptional...

Role: Retail Assistant Salary : £13.45 per hour Hours : To work all home matchdays for the 2026/27 season. Additional hours during the week and busy periods will also be available Location: American Express Stadium, Brighton Contract Type: Worker Agreement Deadline Day: 12th April 2026   Interviews: w/c 20th April and w/c 27th April   About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.   Join Our Game-Changing Retail Team! Step into the heart of matchday action, where you will play a key role in creating unforgettable experiences for our fans. As a retail assistant, you will be at the forefront of delivering outstanding customer service, responding to public enquiries and...

Job title: IT Manager Location: Bristol Rovers football club, Memorial Stadium Filton Avenue Bristol BS7 0BF. The Quarters Training Ground, Hortham Lane, Almondsbury, BS32 4JL Hours: 37.5 hours per week plus any additional hours necessary for the performance of duties. This will include regular evening and weekend work. Responsible to: Head of Operations Team: Operations Contractual Status: Permanent with 6 months’ probation Job Purpose: To lead and manage the Club's IT infrastructure, systems, and team to ensure reliable, secure, and efficient technology operations that support business objectives and drive digital innovation. Working Conditions: Based at the Memorial stadium with one day a week based at the Training Ground Remuneration details: Competitive salary depending on the experience and other benefits PRINCIPLE ROLE AND RESPONSIBILITIES 1. Develop and implement IT strategies, policies, and procedures aligned with organisational goals and...

Job Description   The Account & Member Experience Executive, Hospitality supports the delivery of a high-quality, consistent, and detail-led hospitality member and guest experience across The Riverside, working closely with the Account Management and Member Experience teams.  The role helps ensure premium members receive professional, reliable and exceptional service across day-to-day interactions, matchdays, and year-round events. You will act as a trusted operational support, owning defined member interactions and tasks through to completion, and ensuring issues are followed up, resolved, or escalated appropriately.    This is a hands-on role requiring strong organisation, attention to detail, and a clear sense of accountability. Your work directly contributes to member satisfaction, retention, and the overall credibility of The Riverside’s premium hospitality experience.    Job Requirements The Account...

Job description An exciting opportunity has arisen for an IT Support Analyst to join our IT team based at our training Ground at Motspur Park. The position purpose is to provide 1st/2nd line technical and operational support for all IT hardware and services throughout Fulham Football Club. Supporting users both remotely and on site. Job requirements The following qualifications and experience are essential: · Windows 10/11, MacOS · MS Office 365 Suite · Installation/Configuration/Troubleshooting of PC/Laptop/Mac hardware/software · Basic Active Directory account administration · Understanding of Backup Technologies · Mobile devices, iOS, Android · Working in a high-pressure environment including supporting VIPs · Experience working On Call and out of hours   The following qualifications and experience are desirable: · Experience in understanding...

Job Location       Selhurst Park Stadium, SE25 6PU Contract Type   Full-time              Salary/ ROP        Competitive   Crystal Palace Football Club are looking for an Executive assistant to join our Operations Department and support the Chief Operations Officer (COO) with the day-to-day admin duties. This position will also be responsible to cover the Main Reception at Selhurst Park Stadium two days a week, the primary focus of this role is to support the COO.   Responsibilities:   Executive assistant responsibilities including: Managing the COO’s diary and scheduling meetings when needed. Liaising with the Head of Departments to provide updates and relevant information for different projects. Planning and anticipating events well in advance and understanding the...

Premier League Studios' Office Services team is seeking a Lead Facilities Assistant to support the launch and ongoing operations of a new, purpose-built facility opening at Olympia London in April 2026. This is an exciting opportunity for a proactive individual to join the Premier League Studios as we open our new facility and become an integral part of the day-to-day facility operations. Working closely with the Senior Office Manager, the Lead Facilities Assistant will lead the facilities assistant team, refine operations workflows, ensure the site runs smoothly and professionally, supporting a high-performing, welcoming, and safe environment for colleagues and visitors alike.  This role would suit a capable, hands-on professional with a passion for scheduling and logistics, a commitment to high standards, and an interest in developing their operations and management skills.  Please note, this role will include weekend work once a month and will...

Powerleague continues to grow. As we expand our football and padel offerings across London, we’re recruiting  Club / General Managers  to lead at several of our established clubs. These opportunities have arisen due to internal progression, offering you the chance to step into a proven, thriving venue and make your mark. About the Role As Club Manager, you’ll take full responsibility for the performance and success of your site. You’ll lead a team, drive revenue and profitability, and create an outstanding experience for every player and visitor. From day-to-day operations to shaping long-term growth, you’ll set the pace and the standard. You’ll be supported by your Regional Operations Manager, but the autonomy will be yours: to make decisions, spot opportunities, and bring ideas to life. Key Responsibilities Lead and motivate your team to deliver against KPIs for revenue, profit, utilisation, and customer...

Salary: Competitive Hours of work: 35 hours per week (home match days, both evenings and weekends.) Location: Millwall Football Club, The Den, John Berylson Way, London, SE16 3LN Responsible to: Head of Commercial About us: Established in 1885, Millwall Football Club is one of the most famous football clubs in England. Currently competing in the EFL Championship, they play their home games at The Den, which is based in South Bermondsey, and has been the home of the Club since 1994.      Role Overview: Millwall Football Club are looking to recruit a highly organised and effective Commercial Partnerships Manager to work within a busy and varied commercial team at this ambitious London football Club. The role is a dual one with responsibility to help drive matchday and Partnership sales, while also account managing existing Partner relationships. The individual will be responsible for overseeing the...

The Role We are looking for a dynamic  Supporter Services Executive  to join us on a 12 Month Fixed Term Contract to champion our supporters and customers by delivering the very best experience possible across all product offerings and channels such as email, live chat, phone calls and in person. Relaying the voice of the customer internally to help drive insight across the organisation.   Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history,  here . Beyond that, we are passionate about our  local community  and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no...

The Head of Catering will lead and manage the club’s food and beverage operations across all environments - including matchdays at the stadium, hospitality suites, corporate events, and the training ground. This strategic and operational role ensures exceptional quality, commercial performance, food safety, and a seamless customer experience across all catering service.  The role will also play a key part in the development and mobilisation of catering operations for Power Court, representing a step-change in scale, complexity and opportunity. The Head of Catering will ensure exceptional quality, safety, service and commercial performance while delivering a food and beverage offer that enhances the supporter and guest experience. KEY RESPONSIBILITIES Lead the planning and delivery of all matchday catering operations, including public concourses, bars, kiosks, premium hospitality, lounges and executive boxes. Oversee hospitality and event...

SELF EMPLOYED CHILDREN'S PARTY HOSTS WANTED FOR POWERLEAGUE You will need: • To lead and coach a variety of children's parties and deliver excellent customer service at all times. • To ensure that the party area is safe and that all Health & Safety guidelines are followed. • To ensure that birthday parties meet the expectations of the birthday family and their guests To make a success of this role, you will need to:- Meet and greet party customers at the meeting point and explain party procedures. Ensure that party registers are completed. Ensure that all guests are safe and have a fun time. Organise the party activities on the pitch and ensure appropriate for the party guests. Ensure that all party equipment is set up safely in advance of the party and assist with the setting out and storing equipment. Liaising with catering staff and ensuring that the food orders are correct and distributed to party participants....

  Job Title Operations Assistant Department Operations Direct Reports None Reports to First Team Operations Manager Location Cobdown Park, Station Road, Aylesford, Kent, ME20 6AU Working Pattern 40hrs per week, evenings and weekends Salary Dependant on experience Level of DBS Enhanced Child Barred List   About Us:  London City Lionesses are part of the Kynisca group, setting a vision and building an infrastructure in which all the players and staff can thrive.   Owned by Michele Kang, our vision for Kynisca is to:    1.       Become the most pre-eminent sports organisation in the world; 2.       Have a high-performance culture of winning on and off the pitch; 3.       Train women as women; and 4.       Motivate and inspire the next generation of girls...

Be part of our journey... Hours: Variable Contract Type: Casual Location: Training Ground and St Mary’s Stadium Criminal Record Check: DBS Enhanced with Childs Barred List What will you be doing? You will work alongside a team of passionate chefs aspiring to be at the forefront of sports nutrition and you’ll be responsible for assisting with the preparation, presentation and serving of all food offered to players and staff at Southampton Football Club meeting the high standards expected from the Nutritionist and Performance Chef. This role will be between Staplewood Training Ground and St Marys Stadium and would suit a chef with a good sound knowledge working with fresh food. The days are busy and fast paced which will require you to be committed and organised but in return we offer very sociable hours and a competitive hourly rate, with this role there will be very few evening shifts. Additional Tasks: To support the full time chefs in...

Job Description The Sales Operations Manager, Hospitality is responsible for the systems, processes, data governance, and operational readiness that the Club’s end-to-end premium sales, servicing, renewal, and matchday delivery operation rely on.  Your goal is to ensure that every part of the premium customer journey - from first enquiry through to matchday delivery and retention - is supported by disciplined workflows, accurate and trusted data, and clear cross-functional ownership.  This role exists to protect and enable premium revenue by ensuring sales activity is operationally sound, delivery-ready, and consistently executed. Your work directly supports revenue confidence, operational consistency, and industry-leading customer experience across both seasonal and match-by-match hospitality products.  This is a hands-on, cross-functional role that connects commercial performance, operational delivery, and technical systems, with a clear focus on...

JOB DESCRIPTION   • To open and secure the premises at the correct times and in the correct manner. • To be fully conversant with the intruder and fire alarm systems and to report any problems that may arise with these systems. • To carry out regular & varied patrols of the grounds to deter theft, anti-social behaviour and to detect fire. • To record all incidents and tasks undertaken during every shift. These entries will be made in the security Daily Occurrence Book. • To report any matter having a bearing on the safety of the club and its staff and visitors. • To inform the Security Manager of any incident this may involve dishonesty or when Company rules and regulations have been broken.  • To carry out investigation as directed by the Security Manager involving cash, stock and property of the club and the personal effects of the staff. • To conduct bag and vehicle searches on staff and contractors as...

Description JOB TITLE: Operations Officer DEPARTMENT: Matchday Safety LOCATION: Chelsea Football Club Sites (Stamford Bridge and Kin Stadium) CONTRACT: Full Time  About Us: As a member of the Chelsea FC team you will become part of a long and proud history in the heart of iconic West London, which dates back to the club's founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and World Champions in the process. Chelsea FC are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women's and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world. If you're motivated and want to help us win more trophies, you've got a place here at Chelsea! ...

The Premier League Studio’s Finance department is looking for an Accounts Assistant to join the team and to play a key role in keeping our day-to-day financial operations running smoothly.  We are looking for a candidate with strong attention to detail and has experience in either Accounts Payable (AP) or Accounts Receivable (AR) and its related procedures. Who we are The Premier League is home to some of the most competitive and compelling football in the world. The League and its Clubs use the power and popularity of the competition to inspire fans, communities and partners in the UK and across the world. The Premier League brings people together from all backgrounds. It is a competition for everyone, everywhere and is available to watch in 900 million homes in 189 countries. In November 2024, the Premier League announced it was establishing a new in-house media operations business launching at the start of the 2026/27 Premier League Season....

Job description Who We Are  Founded in 1882, Tottenham Hotspur Football Club is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.  We offer world-class facilities. In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change creating 4,000 jobs and injecting £300 million into the local economy every year.  We’re at our brightest when we’re all together. Our Club, our teams, our community.  There is only one Hotspur. Tottenham Hotspur.  Job...

Are you passionate about football and looking for a unique opportunity to make a difference in the lives of young athletes, aged 15-21?   Fulham FC is seeking warm and welcoming host families to provide a safe and supportive home environment to support our Academy players who will be required to live away from home to fulfil their education and football training at our club.   As a host parent, you will play an essential role in helping our players thrive both on and off the pitch. You'll provide a comfortable living space, home-cooked meals, emotional support and help them to adjust to life away from home as they focus on their training and academic pursuits.   What we are looking for: A friendly, caring family or individual with a spare room A willingness to provide support, guidance, and encouragement to our young players A safe and welcoming home environment Support our young people by teaching them basic independent living and...