12 customer service jobs found in Sheffield

Purpose of the Role To support the line managers in all shop and ticket office activities in particular through improving and developing business for the club by pro-active sales activity and ensuring the highest standards of customer service. The role will offer work on match days, non-match day Saturdays and various hours during the week on an ad hoc, zero hours basis, (days, evenings and weekends).    Key Responsibilities Ensure all customers are served promptly and efficiently whilst maintaining the highest standards of customer service and professionalism Dealing with ticket and merchandising sales in the Red and White Shop and ensuring customers are served in a timely manner, both in person and over the telephone. Up selling of all fixtures, both home and away, which we have on sale along with the sales of season tickets. Support the line managers in ensuring that all shop and ticket prices are correct and all appropriate...

Post Title Receptionist (Part-Time).   Department/Location Town Sports and Entertainment Group, Accu Stadium.   Reports to Security Manager.   Purpose of the Role In this front-of-house role, the post holder will be the first point of contact for telephone, email and in-person enquiries, and as such will be required to demonstrate a positive attitude and a polished, professional appearance.  The post holder will be expected to provide a professional, welcoming experience to everyone that visits the Accu Stadium.   The post holder will also provide a high-quality administrative service and undertake a variety of tasks, communicating in a personable, professional, and timely manner using both verbal and written communication methods. The post holder will contribute to maintaining a safe and secure environment for all staff and visitors to the Accu Stadium.   Functional Links Internal:       Security Team....

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success. Responsibilities This role merges cloud engineering with traditional infrastructure support. The successful candidate will lead the development, deployment, and operational management of both Azure-based and on-premise environments, ensuring high availability, security, and performance across all IT systems. The role includes critical match day support and...

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.      The Role:   The club is seeking a dynamic and results-oriented Head of Ecommerce to lead and drive the growth of our online retail business as maternity leave cover, this is a pivotal role responsible for implementing the overall ecommerce strategy, maximising online revenue, enhancing the fan experience across our digital...

🔥Self-Employed Kids Party Coaches Required at Powerleague  🔥 We’re looking for energetic, committed and confident  self- employed coaches  to lead a range of children’s activities — including  football parties ,  holiday camps  and weekly sessions — while delivering an exceptional customer experience every time. 👟 About Powerleague Powerleague is the UK’s original and largest provider of small- sided football. Our state of the art pitches and venues are a  community hub , a place where people come together to play, connect and grow. Within our Venue Operations, we also run over 350 football leagues to cater for all customers’ needs each week, through 5, 6 or 7 a- side games. 🚀 What you’ll do Lead  fun ,  engaging  and age-appropriate football sessions for children. Create a  safe ,  inclusive  and  positive   environment  for all...

A very exciting opportunity has arisen at Stoke City Football Club for a Hospitality and Events Sales Executive to join our team at the bet365 Stadium. The successful applicant will play a vital role in driving our Hospitality and Events business growth by proactively reaching out to potential customers and securing new business opportunities. In addition you will focus on the growth and development of relationships with an existing client base to ensure retention, upselling and maximisation of all opportunities through the club’s Commercial portfolio. Main Responsibilities Managing and growing relationships and maximising all sales opportunities, via a consultative approach to sales and account management. Conducting outbound calls and emails to prospects, introducing our products/services, and explaining their benefits. Negotiating terms of sales, agreements and closing sales with customers. Achieving sales targets and KPIs set by department manager....

About the role We are looking for an experienced Credit Controller to join our finance team. The role will focus on managing the sales ledger, maintaining strong credit control processes, and ensuring timely collection of outstanding debt. This role is ideal for someone confident in managing complex customer accounts, resolving queries promptly, and maintaining high standards of accuracy across all credit control processes. The successful candidate will have strong attention to detail, solid systems experience, and the confidence to manage customer accounts professionally while protecting the company’s cash flow.  Key Responsibilities Manage the sales ledger, ensuring accuracy and completeness of customer accounts Chase outstanding invoices in a professional and consistent manner Maintain accurate records of all customer communications and payment agreements Allocate and post customer receipts to the correct accounts Support sales ledger...

Location:   Manchester, GB Opening Date:   26 Mar 2026 Full Time / Part Time:   Full Time Contract Type:   Permanent Please note, this role involves occasional weekend/evening work to cover men’s and women’s matches and events.   Our Story   Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.   MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement...

Join Powerleague Nottingham as Club Manager – 6 Month Fixed Term Contract Salary: £34,000 (pro rata) OTE + Benefits 🔥  Lead. Inspire. Make an Impact.  🔥 Join Powerleague as our next  Club Manager  on an exciting  6‑month fixed term contract  — the perfect opportunity to step into a high‑impact leadership role in the UK’s leading small‑sided football organisation. 👟  About Powerleague Powerleague is the UK’s original and largest provider of  small‑sided football  and growing  padel  locations. With 40+ centres nationwide, our clubs are buzzing community hubs where people come to play, connect and thrive. As Club Manager, you’ll be the driving force behind a high‑performing football centre — leading an energetic team, growing participation, boosting revenue and delivering stand‑out customer experiences every day. ⚽  Why Join Us on a Fixed‑Term Contract? If...

Derby County are seeking to recruit a First Team Performance Analyst (Tactical) to join the Performance Analysis department at Moor Farm Training Centre   Working for Derby County Football Club offers a unique opportunity to be part of one of England’s most historic and passionately supported clubs. With a proud legacy, a dedicated fan base, and an exciting vision for the future, Derby County offers a dynamic and rewarding work environment both on and off the pitch. Whether you're joining the team in coaching, administration, marketing, or operations, you'll be contributing to a culture rooted in ambition, community, and progress. Employees benefit from a collaborative work environment and opportunities for professional development.   The successful candidate will be responsible for playing a key role in delivering high ‑ quality insights that enhance the club’s performance analysis processes and support informed decision ‑ making across the First Team...

Location:  Manchester, GB Opening Date:   26 Feb 2026 Full Time / Part Time:    Full Time Contract Type:   Permanent Please note, this role involves occasional weekend/evening work to cover men’s and women’s matches and events.   Our Story   Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.   MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in...

About Us ​ Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place – a home to extraordinary people like you.  Come and be part of our story! ​ ​ Burnley Football Club are a forward-looking club who believe in bringing innovation, diversity, creativity by developing the best talent.​​ ​ Internship Overview ​ Meaningful work experience can be an essential part of the career ladder in many professions. They are part and parcel of a modern, flexible economy and are useful both for the applicant and for employers.​​ ​ On our paid internship programme, you will gain a real insight into what it’s like to work in our business and have the opportunity to learn from our people whilst working on real business challenges and projects. Each intern receives a customised learning plan to ensure they get the right levels of coaching,...