48 customer service jobs found in Sheffield

Purpose of the Role To support the line managers in all shop and ticket office activities in particular through improving and developing business for the club by pro-active sales activity and ensuring the highest standards of customer service. The role will offer work on match days, non-match day Saturdays and various hours during the week on an ad hoc, zero hours basis, (days, evenings and weekends).    Key Responsibilities Ensure all customers are served promptly and efficiently whilst maintaining the highest standards of customer service and professionalism Dealing with ticket and merchandising sales in the Red and White Shop and ensuring customers are served in a timely manner, both in person and over the telephone. Up selling of all fixtures, both home and away, which we have on sale along with the sales of season tickets. Support the line managers in ensuring that all shop and ticket prices are correct and all appropriate...

Post Title Receptionist (Part-Time).   Department/Location Town Sports and Entertainment Group, Accu Stadium.   Reports to Security Manager.   Purpose of the Role In this front-of-house role, the post holder will be the first point of contact for telephone, email and in-person enquiries, and as such will be required to demonstrate a positive attitude and a polished, professional appearance.  The post holder will be expected to provide a professional, welcoming experience to everyone that visits the Accu Stadium.   The post holder will also provide a high-quality administrative service and undertake a variety of tasks, communicating in a personable, professional, and timely manner using both verbal and written communication methods. The post holder will contribute to maintaining a safe and secure environment for all staff and visitors to the Accu Stadium.   Functional Links Internal:       Security Team....

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success. Responsibilities This role merges cloud engineering with traditional infrastructure support. The successful candidate will lead the development, deployment, and operational management of both Azure-based and on-premise environments, ensuring high availability, security, and performance across all IT systems. The role includes critical match day support and...

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.     We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.      The Role:   The club is seeking a dynamic and results-oriented Head of Ecommerce to lead and drive the growth of our online retail business as maternity leave cover, this is a pivotal role responsible for implementing the overall ecommerce strategy, maximising online revenue, enhancing the fan experience across our digital...

🔥Self-Employed Kids Party Coaches Required at Powerleague  🔥 We’re looking for energetic, committed and confident  self- employed coaches  to lead a range of children’s activities — including  football parties ,  holiday camps  and weekly sessions — while delivering an exceptional customer experience every time. 👟 About Powerleague Powerleague is the UK’s original and largest provider of small- sided football. Our state of the art pitches and venues are a  community hub , a place where people come together to play, connect and grow. Within our Venue Operations, we also run over 350 football leagues to cater for all customers’ needs each week, through 5, 6 or 7 a- side games. 🚀 What you’ll do Lead  fun ,  engaging  and age-appropriate football sessions for children. Create a  safe ,  inclusive  and  positive   environment  for all...

A very exciting opportunity has arisen at Stoke City Football Club for a Hospitality and Events Sales Executive to join our team at the bet365 Stadium. The successful applicant will play a vital role in driving our Hospitality and Events business growth by proactively reaching out to potential customers and securing new business opportunities. In addition you will focus on the growth and development of relationships with an existing client base to ensure retention, upselling and maximisation of all opportunities through the club’s Commercial portfolio. Main Responsibilities Managing and growing relationships and maximising all sales opportunities, via a consultative approach to sales and account management. Conducting outbound calls and emails to prospects, introducing our products/services, and explaining their benefits. Negotiating terms of sales, agreements and closing sales with customers. Achieving sales targets and KPIs set by department manager....

Kickstart your career Leicester City Football Club as Payroll Assistant!   King Power Stadium   Contract Type:  Permanent Hours Per Week: 20  Hours Do you have the drive and passion to make a real impact at Leicester City Football Club? About The Role & Who We’re Scouting We’re on the lookout for a passionate and skilled Payroll Assistant to join our squad at Leicester City Football Club. As Payroll Assistant, you’ll play a key role in supporting our payroll operation.  Your responsibilities will include administration of our payroll function delivering high standards of customer service both internally and externally, and you’ll need to bring excellent communication skills and extremely high levels of integrity and reliability to the table. If you're excited about making a difference and contributing to the Club’s success, this could be the perfect opportunity for you! The ideal...

Kickstart your career Leicester City Football Club as Payroll Assistant!   King Power Stadium   Contract Type:  Permanent Hours Per Week: 20   Hours Do you have the drive and passion to make a real impact at Leicester City Football Club? About The Role & Who We’re Scouting We’re on the lookout for a passionate and skilled Payroll Assistant to join our squad at Leicester City Football Club. As Payroll Assistant, you’ll play a key role in supporting our payroll operation.  Your responsibilities will include administration of our payroll function delivering high standards of customer service both internally and externally, and you’ll need to bring excellent communication skills and extremely high levels of integrity and reliability to the table. If you're excited about making a difference and contributing to the Club’s success, this could be the perfect opportunity for you! The ideal candidate will have significant experience working in a payroll team....

Department:  Ticketing Hours of Work:  35 hours per week (Includes Matchdays, Evenings and Weekends) Contract Type:  Permanent Salary:  £24,720 per annum Location:  Bodymoor Heath Training Ground/ Villa Park Closing Date:  Sunday 12 April 2026 1. The Department The Ticketing Team are responsible for the sale and delivery for all season and matchday tickets across both Premier League, Women Super League (WSL) and U21 fixtures as well as our soccer schools and stadium tours, playing a pivotal part in driving our revenue and attendance. They act as the frontline and shape our fan experience – ensuring that every fan’s journey – from buying a ticket to entering Villa Park – is smooth, welcoming, inclusive and memorable. 2. The Role We have an exciting opportunity for a Ticket Sales Advisor to join the team. You will be responsible for supporting the day-to-day operation of the...

Who are we:    Since 1988, Everton in the Community has become a dynamic force for good, harnessing the unifying power of football to drive social change and addressing societal challenges across Liverpool City Region. Supported by a team of over 130 full-time staff and over 200 volunteers, the independently governed and independently financed charity offers an extensive array of more than 60 programmes and initiatives that tackle a diverse range of social issues including health, employability, anti-social behaviour, crime, exploitation, education, dementia, and disability.   Everton in the Community stands firmly beside the most at-risk and most in need members of its local communities, but the needs of the city are ever-growing and ever-evolving and the official charity of Everton Football Club is committed to helping as many people as possible.      About the opportunity:  We are excited to engage with a pool of casual bar and kitchen assistants...

Full job description Blackpool Football Club Hotel is looking for reliable room attendants on a zero hour basis, to join an enthusiastic team, the unique setting of a Hotel within a football stadium, to clean and prepare guest bedrooms and public areas within the Hotel to a high standard, as well as providing great customer service. An eye for detail and working well individually or as part of a team is essential. Reporting to the Head Housekeeper. Working 5 days out of 7 including weekends and bank holidays. Room attendants - 9.00am to 3.00pm National minimum wage Previous experience preferred but training will be provided. Benefits include: Employee discount Onsite parking Uniform provided 1 year experience preferred. If you think this role suits you, please apply accordingly and our head housekeeper will be in touch shortly. Job Type: Zero hours contract Pay: £7.55-£12.21 per hour Benefits: Company...

Full job description Job Overview We are seeking a dedicated Kitchen Porter to join our busy hospitality team. The successful candidate will play a vital role in maintaining a clean, organised, and efficient kitchen environment. This position offers an excellent opportunity for individuals interested in gaining experience within the culinary and hospitality sectors, supporting the smooth operation of our restaurant or hotel kitchen. The role is suitable for those with a keen eye for cleanliness and a proactive attitude towards teamwork and food safety standards. Duties Washing, cleaning, and sanitising dishes, cookware, utensils, and kitchen equipment to ensure hygiene standards are met. Assisting with basic food preparation tasks under supervision, including peeling, chopping, and assembling ingredients. Supporting the kitchen team during busy service periods by ensuring all items are ready for use. Maintaining cleanliness of work surfaces,...

Full job description Overview We are seeking a dedicated Housekeeping Assistant to join our team. The successful candidate will play a vital role in maintaining cleanliness and organisation within our establishment, ensuring a welcoming and hygienic environment for guests and staff alike. This position offers an excellent opportunity for individuals with a passion for hospitality and attention to detail. Prior experience in janitorial services, hotel housekeeping, or commercial cleaning is highly desirable. A background in cooking or customer service will be considered advantageous but is not essential. The role involves working in a fast-paced environment where professionalism and efficiency are paramount. Responsibilities Clean and sanitise guest rooms, public areas, and service spaces to the highest standards Change bed linen, towels, and replenish amenities as required Maintain cleanliness of bathrooms, kitchens, and communal areas Ensure all...

SELF EMPLOYED CHILDREN'S PARTY HOSTS WANTED FOR POWERLEAGUE You will need: • To lead and coach a variety of children's parties and deliver excellent customer service at all times. • To ensure that the party area is safe and that all Health & Safety guidelines are followed. • To ensure that birthday parties meet the expectations of the birthday family and their guests To make a success of this role, you will need to:- Meet and greet party customers at the meeting point and explain party procedures. Ensure that party registers are completed. Ensure that all guests are safe and have a fun time. Organise the party activities on the pitch and ensure appropriate for the party guests. Ensure that all party equipment is set up safely in advance of the party and assist with the setting out and storing equipment. Liaising with catering staff and ensuring that the food orders are correct and distributed to party participants....

Job Description At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles:  We Build Championship Teams,  we’re  Obsessed with Fans , we embrace  a Limitless Entrepreneurial Spirit , and we approach every challenge with a  Determined and Relentless Mindset . If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. Role Overview To work alongside the Store Manager for a multi-site retail operation, in order to achieve common business goals. To manage, motivate, lead and inspire your team to achieve common business goals across all stores. To drive your stores forward, in order to increase revenue and maximise profit, and to take responsibility for growing and developing...

Calling All SAFC Fans !!! Are you looking at making extra money while working in premises of your beloved football club?  Join our team as a Casual Retail Store Assistant and be part of the action taking place in SAFC !!! Role Purpose:  Casual Retail Store Assistant are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations.  Casual Retail Store Assistant will drive results through effective communication and a demonstrated ability to work as a member of a winning team!  Casual Retail Store Assistant will usually be expected to work a part-time schedule which can include days, nights, and weekends.  Responsibilities:  • Greet fans and ask questions to help make their shopping experience an enjoyable one  • Make...

The Head of Catering will lead and manage the club’s food and beverage operations across all environments - including matchdays at the stadium, hospitality suites, corporate events, and the training ground. This strategic and operational role ensures exceptional quality, commercial performance, food safety, and a seamless customer experience across all catering service.  The role will also play a key part in the development and mobilisation of catering operations for Power Court, representing a step-change in scale, complexity and opportunity. The Head of Catering will ensure exceptional quality, safety, service and commercial performance while delivering a food and beverage offer that enhances the supporter and guest experience. KEY RESPONSIBILITIES Lead the planning and delivery of all matchday catering operations, including public concourses, bars, kiosks, premium hospitality, lounges and executive boxes. Oversee hospitality and event...

The Role We are looking for a dynamic  Supporter Services Executive  to join us on a 12 Month Fixed Term Contract to champion our supporters and customers by delivering the very best experience possible across all product offerings and channels such as email, live chat, phone calls and in person. Relaying the voice of the customer internally to help drive insight across the organisation.   Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history,  here . Beyond that, we are passionate about our  local community  and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no...

Powerleague continues to grow. As we expand our football and padel offerings across London, we’re recruiting  Club / General Managers  to lead at several of our established clubs. These opportunities have arisen due to internal progression, offering you the chance to step into a proven, thriving venue and make your mark. About the Role As Club Manager, you’ll take full responsibility for the performance and success of your site. You’ll lead a team, drive revenue and profitability, and create an outstanding experience for every player and visitor. From day-to-day operations to shaping long-term growth, you’ll set the pace and the standard. You’ll be supported by your Regional Operations Manager, but the autonomy will be yours: to make decisions, spot opportunities, and bring ideas to life. Key Responsibilities Lead and motivate your team to deliver against KPIs for revenue, profit, utilisation, and customer...

Job title: IT Manager Location: Bristol Rovers football club, Memorial Stadium Filton Avenue Bristol BS7 0BF. The Quarters Training Ground, Hortham Lane, Almondsbury, BS32 4JL Hours: 37.5 hours per week plus any additional hours necessary for the performance of duties. This will include regular evening and weekend work. Responsible to: Head of Operations Team: Operations Contractual Status: Permanent with 6 months’ probation Job Purpose: To lead and manage the Club's IT infrastructure, systems, and team to ensure reliable, secure, and efficient technology operations that support business objectives and drive digital innovation. Working Conditions: Based at the Memorial stadium with one day a week based at the Training Ground Remuneration details: Competitive salary depending on the experience and other benefits PRINCIPLE ROLE AND RESPONSIBILITIES 1. Develop and implement IT strategies, policies, and procedures aligned with organisational goals and...