Blackburn Rovers FC
Blackburn, UK
Job purpose:
To be responsible for liaising with customers, helping them with their product or service, processing payments and maintaining a high level of customer service.
Duties and responsibilities:
• To be committed to ensuring the safeguarding and welfare of all customers of the Club; • To be approachable and acknowledge and greet all customers; • To interact with customers to build rapport; • To ensure cash handling procedures are adhered to in line with the Club’s policies; and • To be proactive in selling at every opportunity. • To accept and process deliveries ensuring discrepancies are reported in line with the Club’s procedures; • Ensure full size and option availability on the sales floor; • Confident and accurate use of RSS till system to process sales and refunds; • Confident and accurate use of RSS back-office functions to check stock availability and barcode stock; • To promote and action...