8 retail jobs found

THE ROLE: • Deliver exceptional customer service to supporters across multiple communication channels. • Supporting sales of products including tickets, season cards and coach travel. • Accurately process payments and maintain financial records. • Support Ticket Office administration and after-sales enquiries and service. • Resolve customer queries and complaints in a professional manner. • Assist with cash handling, reconciliation, and banking procedures. • Work collaboratively with internal departments and external clubs to support successful ticketing operations. THE CANDIDATE: Essential • Previous experience in a customer service or customer-facing role. • GCSE Maths and English (Grade C / 5 or above) or equivalent qualifications. • Experience handling cash and processing card payments accurately. • Good IT skills, including experience using Microsoft Word and Excel. • Strong communication and...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting organizationally to the Ticketing Stadium Configuration Manager the Ticketing Stadium Configuration Coordinator will help building and maintaining stadium seating maps for the FIFA Women’s World Cup 2027™. Working in close collaboration with the Configuration and Inventory team in Zurich and other key individuals responsible for the management of ticketing inventory, seating plans and its maintenance in the Ticketing System, ensuring data...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting to Senior Ticketing Operations Manager, and working alongside the FIFA Ticketing team in Zurich, the Ticketing System Manager configures the ticketing system to ensure best in class solutions are available to sell and manage tickets for the FIFA Women's World Cup 2027. The role offers support to ticketing system users, promotes the use of information management systems and carries out quality assurance measures.   KEY RESPONSIBILITIES...

Who We Are: Minnesota United FC (MNUFC) is a professional soccer club competing in Major League Soccer (MLS), the top tier of soccer in North America. As a club driven by passion and community, we operate under the oversight of the U.S. Soccer Federation, a member of FIFA. Our headquarters are in Golden Valley, MN, with soccer operations based at the MNUFC Training Center in Blaine. On matchdays, we call Allianz Field in St. Paul home—one of the premier soccer-specific stadiums in the country. Position: The Ticket Office Staff are part of the Ticket Sales & Services department for Minnesota United FC (MNUFC), a sports business located in the Twins Cities area of Minnesota and a member of Major League Soccer (MLS), the top tier soccer league in North America.   Position Summary: Our Ticket Office Staff will play a key role in creating memorable experiences and outstanding service by helping guests access and enjoy every match and event...

JOB SUMMARY The D.C. United & Audi Field Business Strategy & Analytics team is looking for an enthusiastic and detailed leader to oversee our ticket operations and ticket strategy efforts as Director, Ticket Operations & Strategy. The Director, Ticket Operations & Strategy will focus on leading and supporting all aspects of ticket operations, ticket strategy and box office operations for events at Audi Field, including owned properties: D.C. United (MLS), Audi Field Events, DC Power FC (USL-Super League) and tenants: Washington Spirit (NWSL) and DC Defenders (UFL). This position also acts as a key liaison between the Ticket Sales and Service team, venue management and other internal/external stakeholders, such as MLS, USL, concert promoters, and event promoters. ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES ·      Lead and direct all ticket operations duties for D.C. United (MLS), DC Power FC (USL-Super League) and Audi...

Ottawa Rapid FC is a founding member of the Northern Super League, Canada’s first women’s pro soccer league alongside clubs in Halifax, Montreal, Toronto, Calgary, Vancouver and 2027 expansion team Winnipeg. At Ottawa Rapid FC we believe in the codependence of purpose and performance. We constantly strive for excellence through continuous improvement and growth but stay grounded in our core purpose and values. The Director, Ticket Sales is responsible for building and leading Rapid FC’s group and member ticketing revenue strategy. This role oversees the development of sales systems, processes, and performance standards that drive sustainable revenue growth and deliver an exceptional fan experience. The Director provides hands-on leadership to the group sales team, establishes a high‑performance culture, and collaborates across departments to ensure ticketing operations align with Rapid FC’s objectives and matchday execution. Key responsibilities...

About the San Jose Earthquakes: The San Jose Earthquakes have a mission to establish our home as the epicenter of American soccer by uniting Northern California with big dreams, big hustle, and big impact. We are seeking a new Manager of Season Ticket Sales who is a coachable, self-starter, with an entrepreneurial spirit and a desire to sell.   About the Position: The San Jose Earthquakes are looking for a ticketing leader to become our Manager of Season Ticket Sales who will lead and support all season ticket sales. This role oversees season ticket sales, supports strategic selling and upselling efforts, and ensures best-in-class service. The ideal candidate is a strong leader, highly organized, and passionate about selling, relationship building, coaching, and maximizing revenue opportunities. This person will report directly to the Sr. Director of Season Ticket Sales and Service.    Who You Are: We are looking for people that want to...

About Us: Utah Royals FC, Real Salt Lake, Real Monarchs, and the RSL Academy are united by a shared mission of winning together through development. We are committed to building world-class teams by investing in people—developing players, staff, and leaders through collaboration, growth, and a high-performance culture. If you’re passionate about sport and motivated to grow your career in a purpose-driven organization, we invite you to join us. Summary: The Ticket Sales Account Executive is responsible for generating ticket revenue through the sale of a full menu of Real Salt Lake ticket products, including group tickets, season memberships, partial plans, and premium seating. This role focuses on proactively building relationships throughout the community to grow the fan base and promote professional soccer in Utah. Sales activities include phone prospecting, in-person meetings, networking events, community outreach, and matchday engagement. The...