2 jobs found in London

JOB TITLE: Ticketing Administrator (6-month FTC) DEPARTMENT: Ticketing & Supporter Liaison LOCATION: Stamford Bridge/Kingsmeadow and European Away Matches CONTRACT: 6-month FTC, Full Time JOB FUNCTION: To ensure all supporter enquiries are answered accurately, professionally and in a timely manner, including telephone and email enquiries; supporting directly with seasonal stadium ticket sales for both home and away matches   MAIN RESPONSIBILITIES:       Answer all enquiries received via telephone, email, in person or by post in an efficient and professional manner      Data entry to be precise at all times      Ability to sell products both reactively and pro-actively      Show excellent supporter service skills and professionalism       Point of knowledge to all supporters for the business      To work to deadlines and targets...

Contract Type: Permanent  Hours: 37.5 hours per week  Closing date for applications: 9 September 2026 The Ticket Office Assistant plays a key role within the Ticket Office, supporting the sales and fulfilment of match tickets, season cards, memberships, and other products promoted by the club and venue. The role involves assisting with ticketing system setup and carrying out a range of day-to-day administrative and operational duties to support the effective running of the ticketing operation. A central part of the role is providing an exceptional customer experience for supporters and visitors. The Ticket Office Assistant will act as a professional and knowledgeable point of contact, handling enquiries, resolving issues, and offering advice on ticketing products and services. Responsibilities include delivering a high standard of customer service in person, over the phone and via email, ensuring all interactions are handled promptly, accurately and courteously.