Bristol Sport
Ashton Gate Stadium, Ashton Road, Bristol, UK
Ashton Gate Stadium is a unique sports and entertainment business with the core aim of providing integral support services to ensure the sustainability of Stephen Lansdown’s sporting group of companies which includes Bristol Sport, Bristol City, Bristol Bears, Bristol Flyers Basketball and each of their respective community charities.
JOB PURPOSE
As a Retail Executive you will play an essential role in providing an exceptional shopping experience for our supporters, whether they are purchasing the latest replica kit, matchday merchandise, or collecting online orders. This role goes beyond retail – it’s about contributing to the overall supporter experience.
KEY RESPONSIBILITIES (KPIs)
Customer Service
Deliver exceptional customer service by greeting customers warmly, assisting with their enquiries, and ensuring a positive shopping experience.
Identify opportunities to upsell products by highlighting promotions and making tailored...