2 efl jobs found

Job Summary We are seeking a dynamic and enthusiastic Retail Sales Associate to join our team on a zero hours, ad hoc basis, including match days, non-match day Saturdays, and various weekday shifts (daytime, evenings, and weekends). The ideal candidate will have a passion for customer service, a keen interest in retail merchandising, and a proactive approach to sales. In this role, you will support the shop and ticket office operations, helping to drive business growth for the club through exceptional service and effective sales activity. Responsibilities Ensure all customers are served promptly and efficiently whilst maintaining the highest standards of customer service and professionalism Dealing with ticket and merchandising sales in the Red and White Shop and ensuring customers are served in a timely manner, both in person and over the telephone. Up selling of all fixtures, both home and away, which we have on sale along with the sales of season tickets....

About The Role   Role Purpose To support the effective day-to-day operation of the retail store by leading and developing staff, delivering an exceptional customer experience, maintaining high standards of merchandising and stock control and helping to achieve sales and operational targets.  The roles ensures the store runs efficiently, safely, and in line with company policies, while acting as a key point of support to the Store Manager and taking responsibility for the store in their absence.     Main areas of responsibility Available to work match and event days including evenings and weekends. Supervise the day-to-day running of the store. Lead and motivate the retail team. Ensure high standards of customer service. Monitor staff performance. Assist with recruitment, induction and training. Work with the Store Manager to manage rotas and staffing levels. Maintain merchandising...