20 customer service jobs found

Salary:  Please state your expectations within your application Engagement:  Casual position offering variable hours on a flexible basis Location:  The City Ground, Nottingham, NG2 5FJ Working Arrangements:  On site Closing Date For Applications:  14th March 2025 Role Overview To assist customers with purchases in store and over the telephone offering the highest levels of customer service all the time working to maintain high store standards. Key Responsibilities: • Serve and advise customers and help to find the goods they want. • Handle payments by cash or card. • Professionally handle complaints, even when working with difficult situations. • To exceed customer expectations by going the extra mile in unique situations. • Ability to demonstrate a friendly style and work effectively under pressure. • Advise on the availability of stock and any special promotions. • Give information on products...

Department: Retail Department   Hours of Work: See Below   Contract Type: Permanent   Salary: £13.45 per hour   Location: Bullring Store, Birmingham   Closing Date: Sunday 15 March 2026 Interview Date: Week Commencing 23 March 2026   1.      The Department The Club are continuing our rapid growth trajectory both on and off the pitch, further expanding our commercial footprint with the launch of our brand-new retail store in the heart of Birmingham’s iconic Bullring shopping centre which opened in May 2025.   The store design has taken inspiration from our rich 150-year history incorporating cultural touchpoints from Villa Park whilst integrating a museum section that celebrates the Club’s deep-rooted connection to both Birmingham and football history. The store spans 10,000 square feet across a ground and mezzanine floor which showcases our...

Department: Retail Department   Hours of Work: 40 hours a week (including evenings and weekends)   Contract Type: Permanent   Salary: £29,120 per annum   Location: Bullring Store, Birmingham   Closing Date: Sunday 15 March 2026 Interview Date: Week Commencing 30 March 2026    1.      The Department The Club are continuing our rapid growth trajectory both on and off the pitch, further expanding our commercial footprint with the launch of our brand-new retail store in the heart of Birmingham’s iconic Bullring shopping centre which opened in May 2025.   The store design has taken inspiration from our rich 150-year history incorporating cultural touchpoints from Villa Park whilst integrating a museum section that celebrates the Club’s deep-rooted connection to both Birmingham and football history. The store spans 10,000 square feet across a ground and...

Our Retail Associates are responsible for providing the ultimate shopping experience to fans during games & events at Lynn Family Stadium and throughout our community.  This is a part-time, hourly position that will require regular work during evenings, weekends, and holidays for games and other events.  ESSENTIAL DUTIES & RESPONSIBILITIES: 1.       Assist with the set-up and merchandising of all retail locations. 2.       Meet, greet, and interact with customers to ensure their needs are met. 3.       Demonstrate excellent knowledge of our products, our promotions and our venue. 4.       Be a champion at suggestive selling. 5.       Accurately conduct transactions through the Point-of-Sale system according to guidelines. 6.       Ensure inventory is stocked, organized, and correctly priced. 7.   ...

Our Retail Associates are responsible for providing the ultimate shopping experience to fans during games & events at Lynn Family Stadium and throughout our community.  This is a part-time, hourly position that will require regular work during evenings, weekends, and holidays for games and other events.  ESSENTIAL DUTIES & RESPONSIBILITIES: 1.       Assist with the set-up and merchandising of all retail locations. 2.       Meet, greet, and interact with customers to ensure their needs are met. 3.       Demonstrate excellent knowledge of our products, our promotions and our venue. 4.       Be a champion at suggestive selling. 5.       Accurately conduct transactions through the Point-of-Sale system according to guidelines. 6.       Ensure inventory is stocked, organized, and correctly priced. 7.   ...

Job Description Reading, United Kingdom Job Description Calling all sports fans! Are you looking at making extra money while having fun? Join our team as a Casual Retail Assistant and be part of the action taking place in the Sunderland Store.  Role Purpose:   Retail Assistants are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations. Retail Assistants will drive results through effective communication and a demonstrated ability to work as a member of a winning team! Retail Assistants will usually be expected to work a part-time schedule which can include days, evenings, and weekends.    Responsibilities :  • Greet fans and ask questions to help make their shopping experience an enjoyable one ...

Calling All SAFC Fans !!! Are you looking at making extra money while working in premises of your beloved football club?  Join our team as a Casual Retail Store Assistant and be part of the action taking place in SAFC !!! Role Purpose:  Casual Retail Store Assistant are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations.  Casual Retail Store Assistant will drive results through effective communication and a demonstrated ability to work as a member of a winning team!  Casual Retail Store Assistant will usually be expected to work a part-time schedule which can include days, nights, and weekends.  Responsibilities:  • Greet fans and ask questions to help make their shopping experience an enjoyable one  • Make...

Job Description Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores, including the ecommerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events.    About the Team:    Our global Fanatics Retail, In-Venue, and Special Events...

Job Description Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores, including the ecommerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events.    About the Team:    Our global Fanatics Retail, In-Venue, and Special Events...

Job Description Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores, including the ecommerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events.    About the Team:    Our global Fanatics Retail, In-Venue, and Special Events...

Job Description Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores, including the ecommerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events.    About the Team:    Our global Fanatics Retail, In-Venue, and Special Events...

Job Description Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores, including the ecommerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events.    About the Team:    Our global Fanatics Retail, In-Venue, and Special Events...

Job Description Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores, including the ecommerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events.    About the Team:    Our global Fanatics Retail, In-Venue, and Special Events...

Job Description Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores, including the ecommerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events.    About the Team:    Our global Fanatics Retail, In-Venue, and Special Events...

Job Description Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores, including the ecommerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events.    About the Team:    Our global Fanatics Retail, In-Venue, and Special Events...

Job Description At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles:  We Build Championship Teams,  we’re  Obsessed with Fans , we embrace  a Limitless Entrepreneurial Spirit , and we approach every challenge with a  Determined and Relentless Mindset . If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. ROLE OVERVIEW You will be responsible for leading Fanatics International Retail and Event operations in Australia for the AFL, NRL, NZR, UFC and in future we will be executing NFL and RWC.  KEY RESPONSIBILITIES Lead a high-performing team, including retail operations staff and on-the-ground team members. To drive your store forward, in order...

About The Role   About Oxford United Oxford United is more than just a football club — it's the beating heart of the community, where passion, pride, and tradition collide. We’re looking to add a motivated individual to drive retail revenue through providing a high level of supporter service. Role Responsibilities Maintain and manage store standards across the shop floor and stockroom Store greeting and till sales Pick, pack, and despatch e-commerce orders Assist in the delivery of marketing and sales initiatives Maintain supporter’s information across retail and CRM platforms Maintain knowledge & capabilities of the Jonas Sports retail system Cash handling including daily banking reconciliation Keyholder responsibilities About The Candidate Desirable Skills & Experience Previous retail experience...

Job Description At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles:  We Build Championship Teams,  we’re  Obsessed with Fans , we embrace  a Limitless Entrepreneurial Spirit , and we approach every challenge with a  Determined and Relentless Mindset . If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. Role Overview To work alongside the Store Manager for a multi-site retail operation, in order to achieve common business goals. To manage, motivate, lead and inspire your team to achieve common business goals across all stores. To drive your stores forward, in order to increase revenue and maximise profit, and to take responsibility for growing and developing...

Department:   Retail and Licensing Hours of Work:   35 hours per week Contract Type:   Permanent Salary:   Attractive Remuneration Package Location:   Bodymoor Heath Training Ground Closing Date:   Sunday 15 March 2026 1. The Department At Aston Villa Football Club, our Retail and Licensing department plays a vital role in supporting the club's commercial success and fan engagement. We take pride in offering a wide variety of high-quality football merchandise and leisurewear to our fans, both online and in-store, creating a strong connection to our brand and culture. This is a fantastic opportunity to be part of an innovative department that works collaboratively to bring our fans closer to the Club through products they love and continue to deliver exceptional customer experience 2. The Role We have an amazing opportunity for a Senior Strategic Partner Manager to come and lead on all aspects  our flagship strategic partnership with adidas. You...

Department: Retail and Licensing Department   Hours of Work: 35 hours per week (including evenings and weekends)   Contract Type: Permanent   Salary: Up to £30,000 per annum dependent upon experience     Location: Bullring Store / Villa Park   Closing Date: Sunday 15 March 2026   1.      The Department At Aston Villa Football Club, our Retail and Licensing department plays a vital role in supporting the club's commercial success and fan engagement. We take pride in offering a wide variety of high-quality football merchandise and leisurewear to our supporters, both online and in-store, while maintaining a strong connection to our brand and culture. As the Club has grown, we have expanded our team to enhance the produce offering and ensure we continue delivering an exceptional customer experience. This is a fantastic opportunity to be part of an innovative department that works...