York City FC
York City FC, LNER Community Stadium, Kathryn Avenue, York, YO32 9AF
Job Description
York City Football Club is seeking an enthusiastic, organised and customer-focused Retail Executive to support the delivery of an outstanding experience for supporters, and visitors. The successful candidate will play a key role in the day-to-day operation of the Club Shop as well as helping to drive commercial revenue while delivering exceptional customer service. The role combines retail sales, stock management, shirt printing, order fulfilment and sales analysis, reflecting the increasingly integrated commercial operations at football clubs. Key Responsibilities Retail • Deliver exceptional customer service in the Club Shop. • Manage the on-line shop across product launches, product searches and order fulfilment including packaging and dispatching. • Process sales accurately using our back office systems. • Assist supporters with product enquiries, sizing and merchandise recommendations. • Receive deliveries, manage stock...