2 jobs found in Burton upon Trent

Role Responsibilities: Assisting customers in making purchases of retail merchandise, dealing with all enquiries and correspondence in a polite and effective manner. Encourage upselling and increase productivity. Work together with the wider retail team to maximize retail sales and profitability. Cash handling, cash register operation and being responsible for balancing daily takings. Handle the receipt and dispatch of goods where appropriate. Maintain an excellent level of customer service. Maintain a high level of security with regards to the retail stock and cash, having a working knowledge of all store policies and procedures. Communicate effectively with colleagues and contribute to an effective retail team ethos. Complete online orders for customers where stock is not available in store. Reply to e-mails sent to the SUFC Retail inbox in a timely manner. Personalisation and printing of shirts. Merchandising all stock to a high standard...

Purpose of the Role To support the line managers in all shop and ticket office activities in particular through improving and developing business for the club by pro-active sales activity and ensuring the highest standards of customer service. The role will offer work on match days, non-match day Saturdays and various hours during the week on an ad hoc, zero hours basis, (days, evenings and weekends).    Key Responsibilities Ensure all customers are served promptly and efficiently whilst maintaining the highest standards of customer service and professionalism Dealing with ticket and merchandising sales in the Red and White Shop and ensuring customers are served in a timely manner, both in person and over the telephone. Up selling of all fixtures, both home and away, which we have on sale along with the sales of season tickets. Support the line managers in ensuring that all shop and ticket prices are correct and all appropriate...