47 customer service jobs found

COMPANY BACKGROUND The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park.  The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state. PURPOSE OF THE JOB The Director, Guest Services, is responsible for providing best-in-class experience for all fans, guests and visitors attending events...

About Nashville SC & Huntsville City FC Nashville Soccer Cub competes in Major League Soccer and calls GEODIS Park home — the largest soccer-specific stadium in the league. Together with our MLS NEXT Pro affiliate, Huntsville City FC, we’re building an organization driven by passion, ambition, and community. We are proud to be 2025 Lamar Hunt U.S. Open Cup Champions and to continue growing a culture that celebrates authenticity, inclusivity, and teamwork — both on and off the field. The Director of Licensing & Merchandise will lead the strategy, execution, and growth of Nashville SC’s consumer products business. This role is responsible for strengthening brand affinity both within and beyond the fan base, ensuring brand integrity across all licensed and promotional merchandise, and driving revenue through best-in-class product development, retail strategy, and licensing partnerships.    This role will oversee all consumer...

Job Title: Assistant Head of Catering & Events Hours: 37.5hrs per week Location: Based at Elland Road Closing: Monday 9th March 2026 Job Overview At Leeds United, we know that success on the pitch starts with strength behind the scenes. Are you passionate about creating unforgettable experiences and thriving in a fast-paced, high-energy environment? Our fantastic Catering and Events team deliver exceptional hospitality experiences, both on matchdays and during non-matchday events. From electrifying stadium atmospheres to bespoke private functions, you’ll be at the heart of making every event seamless, memorable, and truly special for our guests who visit us at Elland Road. In this newly created role, you will be responsible for the day-to-day management of the Club’s catering and events operation. Reporting directly to the Head of Catering and Events, you will proactively support the implementation of the Club’s events strategy...

The purpose of the Regional Manager is to: Be the relationship and contract manager between The FA and County FAs (CFAs), always acting as an FA ambassador. To drive CFA business improvement including strategic and operational planning, workforce structures, performance management, corporate governance, financial management, facility development, customer service excellence, marketing & communications, commercial, football development and football services. To lead implementation of The FA's Grassroots Football Strategy, and other strategic plans that are in place from time to time, and support CFAs in the creation of effective local action plans to achieve their targets, ensuring contractual obligations are delivered. To work closely with the Grassroots 2040 core team and be integrally involved in working with CFAs on the implementation of Grassroots 2040. The role will have flexible working locations with the expectation of regular travel...

Full job description Overview We are seeking an experienced and dedicated Housekeeping Supervisor to oversee the daily operations of our hotel housekeeping team. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for delivering exceptional guest service. This role offers an opportunity to contribute to maintaining high standards of cleanliness and guest satisfaction while leading a team of housekeeping staff. Prior experience in hospitality, hotel environments, or janitorial services is highly desirable. Responsibilities Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective cleaning services. Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to uphold cleanliness standards. Train new team members on cleaning procedures, safety protocols, and customer service expectations. Manage scheduling and allocate tasks to optimise team...

Position:                                  Ticket Sales Manager Department:                          Ticket Sales & Services Status:                                      Full-time (Exempt) Reporting Relationship:     Reports to Director of Ticket Sales & Services   About Charlotte FC Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club’s mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is committed to driving growth through the sport and community outreach. Charlotte FC is owned by David Tepper and is a part...

OVERVIEW The Los Angeles Football Club (LAFC) is an MLS soccer club serving the greater Los Angeles area. LAFC is dedicated to building a world-class soccer club that represents the diversity of Los Angeles and is committed to delivering an unrivaled experience for fans. LAFC’s ownership group is comprised of local leaders and innovators of industry with intellectual capital, financial prowess, operations expertise, and success in the fields of entertainment, sports, technology, and media. LAFC is invested in the world’s game and Los Angeles, constructing, and developing the 22,000 seat BMO Stadium and a top-flight training center on the campus of Cal-State Los Angeles. POSITION SUMMARY   The Assistant Manager, Ticket Operations & Box Office will assist in managing all aspects of day-to-day operation in the Box Office at BMO Stadium for LAFC, ACFC and outside events to ensure the highest quality service is being provided.    This role...

ABOUT OUR COMPANY Awarded Major League Soccer’s 16th franchise in 2008, the Philadelphia Union officially took the pitch in 2010 and have been raising expectations ever since. Owned and operated by Union Sports & Entertainment, the Philadelphia Union call Subaru Park home—an 18,500-seat, world-class, soccer-specific stadium set along the Delaware River beneath the Commodore Barry Bridge, just 15 miles from downtown Philadelphia. On the field, the Union have established themselves as one of Major League Soccer’s most consistent and competitive clubs. The team reached the Lamar Hunt U.S. Open Cup Final three times (2014, 2015, and 2018), made multiple MLS Cup Playoff appearances, and captured the  Supporters’ Shield in 2020 and again in 2025 , recognizing the club’s excellence and consistency across the regular season. The Union also hosted the Eastern Conference Final in 2021, were crowned  Eastern Conference Champions in 2022 ,...

The Security Manager (SM) oversees all security, including staffing and scheduling for Providence Park in Portland, OR and the Timbers Performance Center (TPC) in Beaverton, OR. This role ensures safety and security of both facilities by maintaining 24/7 security coverage and supervising the in-house event security team.  Key Responsibilities  General Duties  Hire, manage, train, and deploy security personnel for Providence Park and TPC.  Participate in, and maintain weekday day-shift presence at Providence Park while ensuring 24/7 continuous facility security.  Develop and implement staff training related to events and building security to include Providence Park and the Timbers Performance Center.  Manage direct reports, including Full Time in-house security staff  Timbers Performance Center  Coordinate with the Senior Manager of Team Operations on scheduling and security matters. ...

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.  THE POSITION Sitting within the Operational Services Department, Logistics (along with Guest Operations, Language Services, Accommodation, Transport, and Travel) aims to deliver the most engaging, innovative, and accessible World Cup experience for all athletes, fans, partners, and the community.    Reporting to the Procurement and Dissolution Logistics Manager, the...

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. THE POSITION Reporting organisationally to the Senior Manager, Central Logistics and Manager, Logistics Contract Management the Deputy Manager, Logistics Reporting will be a key member of the FIFA26 Logistics team, and work in close collaboration with FIFA Zurich and other key individuals responsible for delivering the Central Logistics operations across Canada, Mexico and the USA....

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. THE POSITION Reporting organisationally to the Senior Manager, Central Logistics and Manager, Logistics Contract Management the Deputy Manager, Logistics Reporting Specialist will be a key member of the FIFA26 Logistics team, and work in close collaboration with FIFA Zurich and other key individuals responsible for delivering the Central Logistics operations across Canada, Mexico and...

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills Framework ACCOUNTABILITY:  Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING:  Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore...

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.  THE POSITION Reporting organisationally to the Head of Hospitality Operations, the  Hospitality Operations and Venue Services Manager will be a key member of the  FIFA World Cup 2026™ Hospitality Team, and work in close collaboration with the Hospitality Department and other key functional areas and key individuals responsible for providing full support for the...

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.  THE POSITION The Master Delivery System (MDS) is the application used to regulate and monitor the flow of vehicles accessing FIFA World Cup 2026™ venues. The person in this role will support the Senior Manager, Distribution in overseeing the MDS operations and coordinating the MDS team.    The MDS Manager, Distribution will be a key member of the FIFA26...

At FIFA World Cup 2026, our vision is to unite the world through the greatest, most innovative and inclusive sporting event of all time. The 2026 World Cup will mark the first time that the tournament will be hosted by three countries: the United States, Canada, and Mexico. This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.  THE POSITION Sitting within the Operational Services Department, Logistics (along with Guest Operations, Language Services, Accommodation, Transport, and Travel) aims to deliver the most engaging, innovative, and accessible World Cup experience for all athletes, fans, partners, and the community. Reporting organisationally to the Senior Manager, Warehouse, the Manager, Warehouse will help serve Logistics efforts for the FIFA World Cup 2026...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION The Ticketing Customer Relations Senior Manager is responsible for supporting the definition and implementation of the comprehensive Ticketing Customer Relationship Management (CRM) strategy in close collaboration with FIFA Global Headquarters and Senior Management. Serving as the primary liaison in the host country, this role oversees the entire Ticketing CRM team in the Host Country, providing mentorship and direction and ensuring that all managers and staff meet...

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills Framework ACCOUNTABILITY:  Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING:  Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore...

Full job description About Us: Storm Sports Ltd T/A Baby Ballers is a leading provider of sports clubs for children. We are seeking a Part-Time Toddler Football/Multi-skills Coach to join our team. Job Summary: We are looking for a qualified and enthusiastic coach to deliver fun and engaging toddler football and multi-skills sessions. The successful candidate will be responsible delivering high-quality sessions that promote physical activity, social skills, and teamwork. Responsibilities: * Has the confidence and the ability to clearly articulate and lead the class alongside the assistant(s) * Has prior experience of working with children or within football/sports coaching (desirable but not essential) * Work with children of varying abilities and needs, adapting coaching styles to meet individual requirements * Communicates well with parents and builds rapport with them. * Exceptional customer service and dealing with any parent queries. * Profession,...

Overview MLS Media Operations is looking for an experienced Senior Manager, Media Assets & Platforms to join the team. The Media Operations department oversees the media assets, platforms, workflows, and the application of technology across our department initiatives with the persistent goal of improving the quality, efficiency, and efficacy of our processes. The Senior Manager, Media Assets & Platforms will focus on two key areas – the operation of our media platforms as well as ensuring the health of the media assets that are contained therein.     This person will ensure that users of the various platforms have a positive, effective experience. They will also address any issues that may arise, acting as the lead customer service representative. Additionally, they will manage processes around the inflow and outflow of all digital media assets. The result will be a well-functioning, reliable, and professionally curated platform experience...