14 customer service jobs found

Erzählen Sie mit uns die faszinierende Geschichte des Fussballs!   Das FIFA Museum in Zürich bietet einzigartige Exponate, faszinierende Geschichten, multimediale und interaktive Attraktionen, spannende Informationen und besondere Erinnerungen. Mit aussergewöhnlichen Ausstellungen sowie interessanten Kultur- und Lernprogrammen ist das Zuhause der Fussballgeschichte ein lebendiger Treffpunkt für Fans und Interessierte jeden Alters aus der ganzen Welt. Für unsere Skills Zone-Stationen und die weiteren Spielbereiche im Museum suchen wir per sofort oder nach Vereinbarung eine/n engagierte/n und motivierte/n  Mitarbeiter/in Ausstellungsbetreuung / Visitor Support, 20%-60% - befristet bis 30.11.2026   Du begeisterst mit deiner offenen und sympathischen Wesensart unsere Gäste von gross bis klein und bist mit deiner Kreativität und Begeisterungsfähigkeit vor allem verantwortlich für die...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION The Guest Experience Manager is responsible for the development and implementation of the guest experience concept exclusively within the FIFA VIP Hotel environment, including the FIFA Club. This role focuses on brand implementation, experiential elements, FIFA Club concept (including F&B), and curated guest touchpoints such as gifts and in-hotel experiences. KEY RESPONSIBILITIES Lead the development and execution of the VIP Guest Experience...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.  Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Sitting within the Ticketing & Hospitality Department, Hospitality (along with Ticketing) aims to deliver the most engaging and innovative FIFA Women's World Cup 2027™ experience for all commercial partners, customers, guests and the FIFA football family.   Reporting organizationally to the Head of FWWC27 Hospitality Operations, the Hospitality Operations & Infrastructure Venue Manager will help serve Hospitality efforts for the FIFA...

Description Columbus Crew is seeking a Director, Guest Experience that will be responsible for all guests and team members receiving world class experience when visiting all venues operated by the Columbus Crew. Under the direction of the Vice President, Operations, the Director oversees the day-to-day and event operations of the Guest Experience department ensuring the safety and comfort for all through strong training programs, policies, and procedures. Essential Duties & Responsibilities Guest Experience Responsible for all Guest Experience operations across all Club facilities and events; including but not limited to Columbus Crew matches, future Columbus NWSL matches, concerts, third-party events, etc. Lead an informed, motivated, and energetic staff and maintain a consistent focus on curating a best-in-class experience throughout every Club and third-party event. Maintain cross-departmental connection to ensure the Guest Experience staff and...

Company Overview Whitstable Town Football Club is a community-focused football club competing at Step 4, dedicated to fostering local talent through its 25 youth teams and engaging the community in the spirit of sport. Summary We are seeking enthusiastic and experienced Bar Staff to join our team at Whitstable Town Football Club, located in Whitstable. In this role, you will play a vital part in enhancing the matchday experience for our fans while upholding our commitment to excellent service and community values. Responsibilities Provide exceptional customer service to all patrons Prepare and serve beverages and snacks efficiently Ensure compliance with food safety regulations Maintain cleanliness and organization of the bar area Handle cash transactions accurately Assist in inventory management and stock control Collaborate with team members to create a welcoming atmosphere Engage with fans to enhance their matchday experience...

Full job description Overview We are seeking an energetic and highly organized Reception Manager to lead our front desk operations and ensure a welcoming, efficient environment for all visitors and staff. This pivotal role involves overseeing daily administrative functions, supervising reception staff, managing communication channels, and maintaining a professional office atmosphere. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a proactive approach to problem-solving. Duties Supervise and coordinate the activities of reception staff to deliver exceptional front desk service Manage all incoming calls with professionalism, ensuring clear communication and prompt assistance Oversee appointment scheduling, visitor check-ins, and office logistics to maintain smooth daily operations Handle clerical tasks such as filing, data entry, mail distribution, and document preparation with attention to...

Full job description Job Title: Hospitality and Events Coordinator Reports to: Head of Venue Sales Location: Bloomfield Road, Blackpool Hours: No less than 37.5 per week, to meet the needs of the Club Salary: Competitive Who we are: Blackpool Football Club is an English Professional Association Football Club based in the seaside town of Blackpool, Lancashire. The Club was founded in 1887 and has a very storied history, from being a founding member of the Lancashire League in 1889, rising to the Top-Flight of the Football League (the old First Division) in 1930, to winning the FA Cup in 1953 and being promoted to the Premier League in 2010 (becoming the first Club to gain promotion from every division of the Football League via the play-off system). The Club currently competes in League One, the third tier of the English Football League. The Club has played its home games at Bloomfield Road since 1901. Job Purpose: Reporting...

Full job description Sierra 1 Security Stewarding is looking for Match Day Stewards to work at Football and other events in the Chesterfield area and beyond. No experience is necessary as full training will be provided but we are looking for reliable, honest and punctual candidates with exceptional communication skills. Please provide a five-year background history on our online job application form. Our working schedule is extremely flexible - you choose which shifts are right for you. Rates of pay are currently £12.82 per hour for  all  stewards and £13.22 if you possess or later obtain a Level 2 in Spectator Safety Qualification. Job Type: Part-time / Zero Hours Contract. Sierra 1 Security Stewarding Ltd is proud to be an Equal Opportunities Employer. Pay: £12.82-£13.22 per hour Benefits: Company pension Work Location: On the road

Job description Who We Are  Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history. We are at our brightest when we’re all together.  Our club, our teams, our community.  We are entering a new era at Tottenham with a new club strategy, new leadership, and a focus on putting our fans at the heart of everything we do as we continue to strengthen our connection with our DNA, our home, and each other. We’re at our brightest when we’re all together. Our Club, our teams, our community. Job Purpose  The Receptionist plays a key role in creating a warm, professional and welcoming first impression.  The role is responsible for...

Full job description Overview Join our dynamic team as a Football Steward and become a vital part of delivering an exciting, safe, and enjoyable matchday experience for fans and visitors alike. In this energetic role, you will be responsible for ensuring the safety and security of spectators, staff, and players while providing excellent guest services. Your proactive approach and management skills will help create a welcoming environment where everyone can enjoy the thrill of the game with confidence. This paid position offers a fantastic opportunity to develop your management and hospitality skills within a vibrant sporting environment. Responsibilities Welcome guests and ensure smooth entry by verifying tickets and assisting with directions. Monitor crowd behavior to maintain safety, prevent disturbances, and respond swiftly to incidents. Enforce stadium policies, including safety regulations and code of conduct standards. Manage access...

About COPA STC COPA STC (Comprehensive and Objective Performance Assessments) is a 110,000 sq. ft. state-of-the-art soccer training facility located at the Shadelands SportsMall in Walnut Creek, California. We combine elite coaching, cutting-edge technology, and advanced sports science to offer a data-driven training and assessment experience for athletes of all ages and skill levels. From high-tech performance zones to immersive soccer experiences, COPA STC is designed to unlock every athlete's potential in a fun, supportive, and challenging environment. Position Summary We are seeking a highly motivated, organized, and customer-focused individual to join our team as a  Front Desk Manager on Duty . This individual will serve as the primary point of contact for all members, guests, and visitors, ensuring a smooth and professional customer experience throughout their time at COPA STC. The Front Desk Manager will be responsible for overseeing daily front desk...

Starting Hourly Pay = $30-$35/hour Job Description When you accept a position with Volo, you’ll be joining a passionate, driven group of innovators within the social sports industry. Hosts serve as representatives for Volo and its subsidiaries at facilities and bars and are the main point of contact for our players in leagues. If you’re ready to embark on a part time job that will impact your life and your community while having lots of fun in the process, keep scrolling … Qualifications Certified Soccer official - Colorado Soccer Association or US Soccer Capable of officiating  7v7 or 11v11 soccer One (1) year of previous referee, playing, or coaching experience is preferred. Understands how the game is played including the principles, practice, and techniques used in recreational sporting events. Ability to handle participants, team managers and/or coaches under difficult game situations. Ability to lift and carry 50...

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game...

Location:   Manchester, GB Full Time / Part Time:   Full Time Contract Type:   Permanent   Based in Manchester, this predominantly full-time permanent role is an important part of our front-of-house and facilities operation. You will help create a welcoming, professional and well-organised experience for colleagues and visitors, while keeping the day-to-day running of the site safe, efficient and customer-focused. Alongside the permanent opportunity, we are also considering applications from people who may be interested in a casual contract, helping us strengthen the casual pool.   Who We Are   Manchester City is a football club rooted in East Manchester, with a story that began in 1880 and continues to grow today. Built on resilience, belief and togetherness, success on the pitch is driven by the moments and memories shared with millions...