Washington Spirit
Falls Church, VA
The Washington Spirit is seeking an Account Manager, Membership Service who will play a key role in driving Season Ticket Member retention through exceptional service and relationship management. This position is focused on building authentic, long-term relationships with members while delivering a best-in-class experience that strengthens loyalty and engagement across our fan base.
This role is responsible for managing an assigned book of business, executing renewal strategies, and identifying opportunities to generate additional revenue through upselling, cross-selling, and referrals. The Account Manager will serve as a primary point of contact for members, ensuring a seamless and personalized experience throughout the season and beyond.
The ideal candidate is a proactive, relationship-driven professional with a passion for sports, a commitment to delivering outstanding customer service, and the ability to thrive in a fast-paced, team-oriented environment....