10 retail jobs found in Stoke-on-Trent

Purpose of the Role To support the line managers in all shop and ticket office activities in particular through improving and developing business for the club by pro-active sales activity and ensuring the highest standards of customer service. The role will offer work on match days, non-match day Saturdays and various hours during the week on an ad hoc, zero hours basis, (days, evenings and weekends).    Key Responsibilities Ensure all customers are served promptly and efficiently whilst maintaining the highest standards of customer service and professionalism Dealing with ticket and merchandising sales in the Red and White Shop and ensuring customers are served in a timely manner, both in person and over the telephone. Up selling of all fixtures, both home and away, which we have on sale along with the sales of season tickets. Support the line managers in ensuring that all shop and ticket prices are correct and all appropriate...

Senior Analyst - Strategy & Innovation Birmingham City Football Club Permanent | Full-Time (37.5 hours per week) Location: St Andrew’s Stadium & Knighthead Performance Centre ​ Birmingham City Football Club is on the rise. ​ With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, and is playing it’s part in once-in-a-generation opportunity to support the transformation of England’s second city as part of the  Sports Quarter  project. ​ With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch. The journey we’re on involves strengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the people, processes and culture that will define the next chapter of...

A very exciting opportunity has arisen at Stoke City Football Club for a Hospitality and Events Sales Executive to join our team at the bet365 Stadium. The successful applicant will play a vital role in driving our Hospitality and Events business growth by proactively reaching out to potential customers and securing new business opportunities. In addition you will focus on the growth and development of relationships with an existing client base to ensure retention, upselling and maximisation of all opportunities through the club’s Commercial portfolio. Main Responsibilities Managing and growing relationships and maximising all sales opportunities, via a consultative approach to sales and account management. Conducting outbound calls and emails to prospects, introducing our products/services, and explaining their benefits. Negotiating terms of sales, agreements and closing sales with customers. Achieving sales targets and KPIs set by department manager....

Full job description Introducing Stockport County Women Football Founded in 1989 as part of Stockport County Ladies F.C., the women’s team has proudly represented the local community for more than three decades. From its formative years, through reintegration with Stockport County F.C. in the 2000/01 season, to promotion-winning campaigns and steady progression through the women’s football pyramid, the programme has consistently demonstrated resilience, ambition, and a deep-rooted commitment to growth. From the 2026/27 season, Stockport County F.C. will formally assume full ownership of the team, rebranding it as Stockport County Women — a significant and progressive step in the continued evolution of the women’s game within the Club. This transition represents the first phase of a clear commitment to professionalisation, fully aligning the women’s programme with the structure, standards, and long-term strategy of Stockport...

About The Role   About the Role: We’re looking for a dedicated and skilled Casual Academy Physiotherapist to assist in the management of injuries for U9 to U16 players. You will work alongside the Head of Academy Physiotherapy to provide essential pitch-side trauma cover for training and matchdays, both home and away.   Key Responsibilities: • Assess and manage injuries for U9 to U16 players, referring to internal and external health professionals as needed • Attend CPD events and engage in the competency framework and appraisal process • Monitor the wellbeing of Academy players in collaboration with the Club Safeguarding Team • Ensure compliance with the Club’s Policies and Procedures, including Health and Safety and Equal Opportunities Policies   Key Relationships: • Head of Academy Physiotherapy • Head of Academy Performance Support • Lead Academy Doctors •...

FOOTBALL DEVELOPMENT CASUAL COACH ​ BIRMINGHAM CITY FOOTBALL CLUB FOUNDATION - Transforming the city through the power of football. ​ Join us during an exciting period of growth and transformation. The Foundation uses the power of football and sport to help to transform the lives of tens of thousands of people in our city, ensuring our community grows alongside Birmingham City Football Club. We are “ more than football ”. ​ Are you passionate about inspiring children of all ages on the sports field? ​ We are seeking experienced, passionate and creative individuals to join our team in delivering our high quality Football and Futsal sessions, and match days to children of all ages and abilities. The ideal candidate for this position will demonstrate strong organisational, communication and interpersonal skills and has experience of working in a similar role.  The successful candidate will demonstrate the ability to...

Partnership Strategy Manager Department:  Commercial Location:  St Andrew’s @ Knighthead Park Reports to:  Head of Partnerships Hours:  37.5 hours per week Contract:  Permanent ​ Birmingham City Football Club is on the rise.  With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, and ​​ is ​ playing ​ it’s ​ part in ​ once-in-a-generation ​ opportunity ​ to support the transformation of England’s second city ​ as part of the  ​ Sports Quarter  project. ​​ With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch. ​​ The journey we’re on involves strengthening our structures, elevating our performance environments, growing our teams, and...

Partnership Development Manager Department:  Commercial Location:  St Andrew’s @ Knighthead Park Reports to:  Head of Partnerships Hours:  37.5 hours per week Contract:  Permanent ​ Birmingham City Football Club is on the rise.  With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, and​​is​playing​it’s​part in​once-in-a-generation​opportunity​to support the transformation of England’s second city​as part of the ​ Sports Quarter  project. ​​ With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch. ​​ The journey we’re on involves strengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the...

Partnerships Activations Manager Birmingham City Football Club is on the rise. With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, and is playing it’s part in once-in-a-generation opportunity to support the transformation of England’s second city as part of the  Sports Quarter  project. ​ Birmingham City Football Club is entering an exciting period of growth and transformation, both on and off the pitch. As the Club continues to evolve commercially and strategically, we are seeking a driven and relationship-focused  Partnerships Activations Manager  to play a key role in delivering and developing our partnership portfolio. ​ Reporting to the  Senior Partnerships Manager – Activations , this role will support the delivery of a best-in-class partnership division, ensuring our commercial partners receive...

Birmingham City Football Club is on the rise. With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, and is playing it’s part in once-in-a-generation opportunity to support the transformation of England’s second city as part of the  Sports Quarter  project. ​ Birmingham City Football Club is entering an ambitious period of commercial growth and transformation. As we continue to evolve our partnership offering and strengthen relationships with brands locally, nationally and internationally, we are seeking a motivated and detail-oriented  Partnerships Account Executive  to join our Commercial team. ​ Reporting to the  Senior Partnerships Manager – Activation , this role will support the delivery and activation of partner accounts, helping to ensure our sponsors receive outstanding service, creative integration and...