5 customer service jobs found in Blackpool

Full job description Job Summary We are seeking a dedicated Hotel Night Porter to provide exceptional guest services during overnight hours at our prestigious hotel. The successful candidate will ensure the safety, security, and comfort of our guests while maintaining the smooth operation of the hotel during the night shift. This role offers an excellent opportunity for individuals with a passion for hospitality and guest relations to contribute to a welcoming environment in a dynamic setting. Duties Welcome and assist guests arriving or departing during night hours, ensuring a warm and professional experience. Handle guest enquiries via phone and in person with courteous phone etiquette and professionalism. Monitor security systems and conduct regular patrols of the hotel premises and football club to ensure safety and security. Manage late-night check-ins and check-outs efficiently, providing accurate information about hotel facilities and local...

Full job description Job Title: Hotel Receptionist Reports to: Reception Manager Department: Blackpool Football Club Hotel Hours: Zero Hours Job Purpose: To be the first point of contact for all visitors to the Hotel, providing a friendly, welcoming, and efficient service to all guests. We are looking for a friendly, hard working and enthusiastic person to join our reception team. Full Training, uniform and supervision will be given. Shift work including weekends and bank holidays and a mixture of shifts, as and when required. Shift times are 7.00am - 3.00pm and 3.00pm - 10.00pm, with a few varying shifts in between. Key responsibilities and duties To undertake reception duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer experience. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service. To deal with incoming...

Full job description Job Summary We are seeking a dedicated Hotel Night Porter to provide exceptional guest services during overnight hours at our prestigious hotel. The successful candidate will ensure the safety, security, and comfort of our guests while maintaining the smooth operation of the hotel during the night shift. This role offers an excellent opportunity for individuals with a passion for hospitality and guest relations to contribute to a welcoming environment in a dynamic setting. Duties Welcome and assist guests arriving or departing during night hours, ensuring a warm and professional experience. Handle guest enquiries via phone and in person with courteous phone etiquette and professionalism. Monitor security systems and conduct regular patrols of the hotel premises and football club to ensure safety and security. Manage late-night check-ins and check-outs efficiently, providing accurate information about hotel facilities and...

Who are we : Everton Football Club is one of world sport's most respected and revered names - a by-word for innovation, professionalism and community.    During the course of a glittering history spanning three centuries, we have been shaped and guided by our aspirational motto  Nil Satis Nisi Optimum  - nothing but the best is good enough.    One of only three clubs to have been a founder member of both the Football League and Premier League, our Men’s Senior Team has played more games in English football's top-flight than any other, winning nine league titles, five FA Cups and a European Cup Winners’ Cup.         In summer 2025, we embarked on an exciting new journey at Hill Dickinson Stadium, a world-class waterfront arena on the banks of Liverpool’s iconic River Mersey. The newest, most sustainable and most accessible stadium in the Premier League, our new home is also a state-of-the-art...

We are seeking an enthusiastic Food, Beverage and Events Supervisor to join our Food, Beverage and Events team. Working within an EFL club, the role oversees delivery of Food and Beverage on match days in the successful candidates delegated area. If successful, the person will be allocated to an area that they will supervise. Responsibilities include supervising staff, ensuring high standards of service are delivered across concessions and hospitality areas. A strong focus on customer experience and operational efficiency is essential.   Key Responsibilities  Supervise catering operations on match days and events Coordinate staff and workflow  Maintain food safety compliance Communicate with the wider team to ensure efficient delivery of food and beverage Monitor customer experience and operational performance  Work with the Head of department and Food and Beverage Manager to manage orders and stock levels.  ...