New York City FC
Hybrid (New York, NY)
JOB TITLE: Intern, Ticket Operations REPORTING TO: Sr. Coordinator, Ticket Operations DEPARTMENT: Ticket Operations / Business Intelligence LOCATION: Hybrid, New York, NY COMPENSATION: $17/hour, 30 hours per week from July to February POSITION OVERVIEW: New York City FC is seeking a seasonal paid Ticket Operations Intern to support day-to-day ticketing functions and contribute to preparations for the club’s transition to its first soccer-specific stadium, Etihad Park, opening in 2027. This role will play a key part in matchday execution and backend ticketing operations across multiple venues, including Citi Field, Yankee Stadium, and Sports Illustrated Stadium. The intern will assist with ticket fulfillment, refunds, some reporting, and will assist as an internal contact for internal stakeholders. WHAT YOU’LL DO:
Learn how to process ticket refunds and account adjustments using Ticketmaster Archtics...