People Services Coordinator

Manchester, GB

Based in Manchester, this role plays an important part in keeping City Football Group’s people operations running smoothly. You will help deliver accurate and timely HR administration across starters, leavers, employee changes, payroll activity, benefits and HR systems, supporting colleagues across the People team and the wider business.

Who We Are

Founded in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with teams across the globe connected by a shared belief in doing things differently. Alongside our clubs, we invest in football-related businesses and build partnerships that help the game, and the communities around it, thrive. Everything we do is guided by our purpose: empowering better lives through football. Rooted in more than a century of “City” football, we are proud of the role our clubs play locally and globally, creating positive impact on and off the pitch.

Within our People Services team, we provide the day-to-day support that helps employees and managers access accurate, reliable and well-run people processes. This role sits at the centre of that service, helping the team manage key administration, maintain systems and respond to queries with care, professionalism and pace.

The Role

The People Services Coordinator is a hands-on support role within a busy HR environment, focusing on administration, HR systems and employee support. You will help make sure core people processes run smoothly, accurately and on time, from starters and leavers through to employee changes, benefits updates and payroll input.

A large part of the role is keeping information moving correctly through the process. You will manage the People Services inbox, respond to queries, maintain HR systems and support reporting, data checks and deadlines. You will also help coordinate maternity, paternity and shared parental cases, along with other day-to-day people administration that supports the wider team.

Working closely with People colleagues, suppliers and internal stakeholders, you will help create a service that is dependable, well organised and easy to work with. The role also gives you the opportunity to support wider projects and continuous improvement, helping the team build efficient processes and a positive experience for employees across City Football Group.

What You’ll Bring

• Experience in HR administration within a busy HR environment or a medium or large organisation.
• Core HR administration knowledge, including starters, leavers and employee changes.
• Experience inputting payroll data and working to deadlines.
• Confidence using HR systems, running reports and working with employee data accurately.
• Comfortable handling confidential information and responding to queries in a professional and helpful way.
• High attention to detail, with clear communication skills and the ability to work collaboratively across a team.

Why Choose Us

Working at City Football Group means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work.

As part of our team, you will receive 26 days’ annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance.

Manchester-based employees also benefit from free on-site parking, complimentary breakfast and lunch, and access to a range of sports and leisure clubs.

You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.