Football Operations Manager & Club Secretary

Overall Purpose of Job

• To manage the effective and efficient running of the football operations department. Reporting to the Chief Operating Officer and the Board, providing comprehensive administrative support to the Club, to ensure the Club complies with the regulatory requirements of the FAW, UEFA and FIFA.
• To be pro-active in managing, supporting, handling and applying various types of administration and finance matters to ensure the smooth running of the Club.

Main Responsibilities

• Manage the general day-to-day administration duties of the club.
• Manage and oversee the Club Licence process for both the Men's and Women's teams ensuring compliance with all necessary requirements to ensure that both clubs are awarded the appropriate UEFA and FAW Tier One Licence.
• Manage and prepare player contracts and registrations on the FAW COMET system.
• Manage the club's FIFA Transfer Management System and oversee all player registrations and ITCs on COMET.
• Liaise with all teams - Men's, Women's, Scholars and Academy - regarding upcoming matches and events.
• Manage the UEFA match day operations including working with the UEFA venue team and visiting/home clubs as and when required.
• Provide the necessary details for all UEFA matches on the UEFA TIME portal.
• Manage match day operations and communicate to key internal colleagues all necessary arrangements.
• Attend all home and away domestic and UEFA fixtures.
• Manage first team travel and accommodation requirements and planning.
• Liaise with opposition clubs and match officials regarding domestic match arrangements.
• Communicate with all governing bodies and organisations involved in the governance of the Club, including the FAW, Cymru Leagues, UEFA and FIFA, to ensure the club fully complies with the rules and regulations of each body.
• Assist with the management and distribution of kit and equipment.
• Manage the stock and inventory of all club assets and equipment.
• Assist with the annual academy audit to ensure full compliance with the necessary criteria to maintain the academy licence at the highest level.
• Represent the club at FAW, UEFA and ECA meetings as and when required.
• Assist in the management of all major finals, UEFA matches and special football events staged at Park Hall Stadium as and when required.
• Provide administrative support to management.
• Manage, support and handle various types of administration and finance matters including invoices, purchase orders and all other documents for accounting purposes.
• Support in accumulating data for the company accounts.
• Be part of the club's safeguarding team.
• Undertake personal CPD as appropriate to meet the demands of the role and maintain professional standards.
• Always maintain discretion and confidentiality.
• Undertake all reasonable tasks assigned to you.
• Adhere to Club policies and standards at all times.
• Create and develop excellent relationships with staff, coaches, players and the Club's Senior Management team and Board of Directors.

Knowledge, Skills and Experience

• Strong interpersonal skills, a high degree of personal motivation and excellent levels of communication.
• Relevant experience of operations and administration at a football club or within a sporting governing body.
• Experience of working to tight deadlines and being able to prioritise workload.
• A good level of verbal and written communication when dealing with internal and external stakeholders.
• Excellent IT skills and high proficiency in Word, Excel and Outlook.
• Able to work effectively as part of a team and independently using own initiative.
• Appreciation of the discretion needed when dealing with sensitive and highly confidential information.
• A confident decision-maker.
• Able to communicate clearly and effectively with staff at all levels, with absolute discretion.
• Dedicated to self-improvement and continuous professional development.
• Willing to follow and promote the philosophy of the Club.
• Personable and enthusiastic with a strong work ethic.
• Must have outstanding leadership qualities and an understanding of good discipline protocol.

Qualifications

• Degree or equivalent experience in Football/Sports and Operational Management.
• Valid enhanced DBS check.
• Full UK Driving Licence.
• This position will require weekend and evening working for match days.