Director of Camp Programs & Futsal Center Operations

Job Title: Director of Camp Programs & Futsal Center Operations
Organization: Bend FC (501c3 Nonprofit Soccer Club – Central Oregon)
Reports To: ED and DOC

Job Overview

Bend FC is seeking a highly motivated, organized, and dynamic individual to serve as both Futsal Facility Manager and Camp Coordinator. This role is responsible for overseeing the daily operations of the futsal facility while also leading the planning, organization, and execution of club camps and programming. The ideal candidate will be a strong leader who can manage staff, drive participation, and ensure a high-quality experience for all players, families, and clients. This position will coach up to three club teams.

Key Responsibilities

Facility Operations

• Manage day-to-day operations of the futsal facility
• Oversee field maintenance, repairs, and safety standards
• Create programs, schedule programs, run programs, manage staff

Sales, Marketing & Growth

• Develop and implement strategies to increase facility usage and program participation
• Collaborate with marketing efforts to promote leagues, camps, and events
• Build and maintain relationships with clients, teams, and community partners

Staff Hiring, Training & Management

• Recruit, hire, train, and supervise facility staff, coaches, counselors, and interns
• Manage staffing schedules to meet operational and program needs
• Conduct performance evaluations and provide feedback
• Foster a positive, team-oriented work environment
• Handle employee relations and conflict resolution

Program & Camp Management

• Lead planning and execution of camps, including summer camps and specialty programs
• Coordinate facility programs such as Junior Soccer Stars, futsal leagues, adult leagues, team training, and rentals
• Collaborate on daily camp structure and session planning
• Continuously evaluate and improve programming
• Create new camps, clinics and programs

Camp Operations & Administration

• Manage camp enrollment, registration, and waitlists
• Maintain accurate records, rosters, attendance, and contact information
• Oversee timesheets and stipends for camp staff
• Participate in pre-camp planning and post-camp debrief sessions
• Collect and report program data and growth metrics

Communication & Customer Experience

• Serve as the primary point of contact for parents, participants, and staff
• Ensure timely and professional communication
• Address discipline issues and resolve concerns effectively
• Deliver a positive and engaging experience for all participants

Additional Duties

• Perform other responsibilities as assigned by club leadership
• Coach up to three club teams

Qualifications

• Previous experience in facility management, program coordination, or sports administration
• Strong organizational and multitasking abilities
• Excellent leadership, communication, and interpersonal skills
• Experience in sales, marketing, or customer service preferred
• Soccer background required
• USSF D License required (USSF C License preferred)
• Ability to work flexible hours, including evenings and weekends