What is the role?

To offer our fans the highest level of customer service whilst ensuring that the store is maintained to the highest standards of merchandising, presentation and product availability.

What will you be doing?

You will greet, serve and assist customers in a friendly, courteous, and professional manner while remaining on hand to offer advice and answer questions about products, prices, stock availability and any special promotions that may be running.

Ensuring you are fully briefed on all product availability and new stock coming in, you will be confident in maintaining and replenishing the shop floor and ensuring the environment is clean, tidy and well presented at all times.

Is this you?

We are looking for candidates who have excellent customer service skills and are proactive, enthusiastic team players. You will be well presented and will have the flexibility to attend work when needed.

Essential Experience:

• Experience of working within a customer focused environment would be a distinct advantage.

• Experience of handling cash.

Essential Skills:

• Can demonstrate excellent customer service skills.

• Must be flexible to attend work as and when required.

• Trustworthy and reliable.

• Excellent computer literacy skills are essential.

• Must have excellent verbal communication skills.

• Be a proactive team player.

• A well-presented individual.

What do you get in return?

If you are successful you can look forward to a healthy benefits package;

• A competitive hourly rate.

• Opportunity to work for a successful club.

• Working in an environment with strong core values.

• Learning and development opportunities.

How can I apply?

Very easy. Just click on the apply button, enter your details and answer a quick pre-screening questionnaire, then attach your CV.

The closing date for applications is 27 April 2026.

*We reserve the right to close this vacancy, if a high volume of applicants are received. *

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and we expect everyone to share this commitment. You will be required to adhere to all relevant policies and uphold the Club’s commitment to safeguarding children, young people and adults at risk and to ensure that Southampton Football Club is free from discrimination and harassment.

The post holder will demonstrate a strong commitment to equality, diversity, and inclusion, supporting the organisation’s strategic aims to remove barriers and address inequality. You will play an active role in promoting an inclusive, discrimination-free environment that ensures fair access to opportunities and resources. This includes fostering a culture of dignity, respect, and belonging where everyone is empowered to contribute, perform, and reach their full potential.