Head of Human Resources

TEAM: Operations

LOCATION: Robins High Performance Centre, BS8 3TN

CONTRACT: Permanent, Full Time

Club Vision: to play football at the highest level. Bristol City is a widely respected institution within English football, defined by its stability, rich heritage, and a proven track record of elite player development. Looking ahead, we aren’t simple aiming for a place in the top flight; we are committed to being "Premier League Ready" in every sense. This means building the sporting, commercial and operational foundations necessary to compete at the highest level and sustain that status over the long term. When we achieve our goal of playing in the Premier League for the first time, it will be transformative not just for the club, but for the city of Bristol itself.

Job Mission: to ensure Bristol City attracts, develops and retains the talent we need off the pitch to gain promotion to the Premier League and to stay there.

Key Responsibilities:
•To set the HR strategy that underpins a high performing and highly motivated workforce.
•Oversee the end-to-end recruitment process to build and onboard a diverse, collaborative and talented workforce.
•Create a recognition and reward framework that incentivises achievement done the right way, exhibiting the club’s values and behaviours.
•Promoting a culture of professional growth through embedding regular feedback, formal performance reviews, mentoring and training programmes.
•Support proactive people management across the business, including advising on all employee relations matters to ensure fair, consistent and legally compliant outcomes.
•Identify and act on opportunities for continuous improvement in HR systems, processes and practices.
•Collaborate with Finance team to ensure good governance of Bristol City’s payroll and pension scheme.
•Ensure compliance with employment law, safeguarding requirements, and Club policies.
•Champion the Club’s EDI agenda, driving meaningful initiatives that promote equality and belonging.

Experience required:
•CIPD Level 7 (or equivalent) qualification and current professional membership.
•Significant experience in a senior HR generalist or business partner role, ideally within a fast-paced environment.
•Strong working knowledge of UK employment law and HR best practice.
•Proven ability to influence and build credibility with senior stakeholders.
•Experience of driving the people agenda and making things happen in a small but highly effective team within a fast-paced professional environment.

How to Apply

To apply for this role, please complete the online form on our Bristol Sport Careers page or email your CV and a cover letter to careers@bcfc.co.uk. Please note that applications will not be accepted without a CV and cover letter attached.

Closing Date for Applications - Friday 17th April 2026

Due to the high volume of applicants we receive, if you have not been contacted one month after applying, please assume your application has been unsuccessful.

We reserve the right to close this vacancy early if we appoint a suitable candidate for the position. Therefore, if you are interested in the role, please submit your application as early as possible.

Safeguarding Statement:
Bristol City Football Club is committed to safeguarding the welfare of children, young people and vulnerable adults and expects all staff and volunteers to endorse this commitment.

Note: Due to the nature of the role, any job offer is dependent on a DBS check. All information will be kept by the Safeguarding Officer in strictest confidence.

Equality Statement:
The successful candidate must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relationships between all internal and external stakeholders.