ON THE BALL?
To support our Legal & Compliance Division , FIFA is looking to recruit a communicative and innovative person as an Education & Support Services Coordinator . Your duties
Support and educate football stakeholders worldwide on the use of the regulatory system, both on-site and online with the development of the Help Centre, e-learning tool material and communications
Collaborate with second-level support to solve legal and technical queries
Create surveys and satisfaction tools to collect feedback from users
Develop presentations, training material and online education such as the Help Centre and e-learning material
Train users from different countries and cultures
Manage projects independently
Organise and present conferences, workshops and webinars
Draft and coordinate communications, including newsletters and release notes
Develop, improve and maintain methodologies and processes
Support the...
