Sporting Kansas City
Kansas City, KS, USA
The Director, Ticket Operations will be responsible for the management, fulfillment, and reconciliation of tickets for Sporting Kansas City. This person will aggressively support the Ticket Sales and Service Department with all sales and customer service efforts. This position reports to the Vice President, Ticket Sales & Service. The position is to be a key contributor to multiple departments while ensuring all work is consistent with the Sporting KC brand purpose: “We create memories through personalized experiences with our Club.”
Essential Functions
Control Sporting Kansas City ticket manifest.
Manage the processing of all ticket orders-season tickets, groups and individual game tickets.
Maintenance and management of all ticket package, group ticket, hospitality and individual ticket inventory.
Provide customers with excellent customer service answering questions and resolutions on...