Columbus Crew SC
Columbus, OH, USA
Position Summary:
Columbus Crew is seeking a Membership Services Representative to ensure a positive overall fan experience and maintain season ticket memberships through the team’s passionate members and supporters. This is achieved through face-to-face interactions, consistent proactive touchpoints, and creating unique experiences and WOW moments. The position is responsible for providing first-class service including developing strong relationships with clients and identifying opportunities for business growth.
Essential Duties & Responsibilities:
Identify opportunities for up-sells, add-ons, and referral business from clients as well as collaborate with sales representatives to maximize revenue
Create and develop first-class rapport with Season Ticket Members, clients and supporters of Columbus Crew
Serve as the primary point of contact for assigned Season Ticket Members
Build strong relationships with Season Ticket...