Sunderland AFC
Sunderland, UK
CLUB RESPONSIBILITIES ▪ Continually work towards the Club’s corporate strategic goals. ▪ Communicate, promote, and protect the Club values to enhance a service-centered ethos and celebrate what makes SAFC unique. ▪ Attend all professional development events and actively engage in a personal development plan and integrated appraisal process. ▪ Ensure compliance with all policies and procedures in the Staff Handbook, including Equal Opportunity, Dignity at Work, and Health & Safety. ▪ Ensure the Club’s Safeguarding rules and regulations are always adhered to in accordance with current legislation.
CORE RESPONSIBILITIES/ACCOUNTABILITIES • Oversee the day to day operation of the ticketing function • Oversee away ticket allocations for home and away matches • Oversee management of the direct debit process including follow up of bounced direct debits • Management of Ticket Office staff including staff rotas • Ensure ticketing information...