Southampton FC
St Mary's Stadium
Be part of our journey...
Location: St Mary's Stadium
Hours: As and when required
Contract Type: Casual
Criminal Record Check: DBS Basic
What is the role?
We are looking for Casual Ticket Office Assistants who are presentable, reliable and have a passion for delivering exceptional service to our customers. The Ticket Office can serve a large number of supporters every day, including weekends. It will involve providing excellent customer service both face to face and over the telephone, as well as dealing with customer queries and enquires in a friendly and professional manner.
What will you be doing?
The main duties of the role will be to sell Match Day and Season tickets through our ticketing system, and answer supporters queries, including occasional outbound calls to supporters. You will be a face and voice of the Club at the Ticket window and over the phone and will be tasked with giving our supporters the best level of service....