4 team member jobs found

POSITION OVERVIEW: The Membership Services Specialist is responsible for providing world-class customer service to Nashville SC season ticket members.  The Membership Services Specialist will manage an assigned base of season ticket member accounts, building strong relationships throughout the year to maximize renewals while delivering an extraordinary fan experience.  This position will report to the Membership Services Manager.     RESPONSIBILITIES: Build and maintain strong relationships with assigned season ticket members, driving effective communication through phone calls, emails, face to face meetings, match visits, events and other various channels.  Prioritize season ticket member retention and satisfaction as a liaison between the season ticket members and the club.   Strive to achieve designated revenue goals each year through renewals, new business referrals, seat add-ons, relocations and upgrades.  Assist in...

THE POSITION Reporting organizationally to the Ticketing Customer Relationship Senior Manager the Ticketing Member Associations Customer Care Manager will help serve Ticketing and Hospitality efforts for the FIFA Women’s World Cup 2027™.   This role will be responsible for planning and management of the customer care strategies and processes for Group Sales Customers to specifically fulfil all FIFA’s Member Associations ticketing requirements and ensure a smooth and successful ticketing operation for these key FIFA stakeholders. The Customer Care Manager must ensure compliance with the applicable sales strategy and the FIFA ticketing requirements, policies and regulations whilst providing support to all Member Associations with ticketing issues and enquiries. The Customer Care Manager focuses particularly on the delivery of effective ticketing customer care for the FIFA Women’s World Cup 2027.    Plan and implement effective...

Full job description Description The Ticketing Manager is responsible for the effective leadership and day-to-day management of AFC Bournemouth’s Ticket Office, ensuring a high standard of service, operational efficiency and an excellent supporter experience. The role will lead, develop and resource the team, ensuring the Ticket Office is well prepared to meet the demands of the club’s fixture and event programme.   Working closely with the Chief Sales Officer and key stakeholders across the club, the Ticketing Manager will oversee ticketing activity across all competitions and events, balancing supporter needs with the club’s operational and commercial objectives while driving continuous improvement in ticketing processes and service delivery. Working Requirements Please note this role does require the incumbent to be available for contact outside of core working hours and be available to work weekends and all home fixtures...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting organizationally to the Ticketing CRM Senior Manager the Ticketing General Public Customer Care Manager will help serve Ticketing and Hospitality efforts for the FIFA Women’s World Cup 2027™.   This role will be responsible for the implementation and management of the customer care strategies and processes for General Public Customers, ensuring compliance with the applicable sales strategy and the FIFA ticketing requirements and...