Nottingham Forest FC
The City Ground, Nottingham, NG2 5FJ
Engagement: Casual position offering variable hours on a flexible basis
Location: The City Ground, Nottingham, NG2 5FJ
Department: Ticketing
Reporting to: Ticket Officer Manager
About the Role:
Provide first class service to customers and supporters purchasing tickets both in person and over the phone for all Club football fixtures and events by delivering a level of customer service which exceeds the customer’s experience, increases ticket sales and maximises revenue.
Key Tasks and Responsibilities:
Deliver a first class level of customer experience to all supporters purchasing tickets for Nottingham Forest Football Club fixtures.
Undertake sales of match tickets, season cards, membership and other ancillary products promoted by the Club, including but not limited to matchday sales.
Undertakes all necessary checks to ensure all concessionary and disabled tickets are sold correctly and customer...